First - I do wanted to say I relayed most of this on my guest survey so it's not the first time the hotel is hearing it although I never received a response.
Anyways, here goes. I wish I would have done this review while it was fresh on my mind but I can't forget the experiences. I stayed here 1-2 months ago and wow was I jealous of my coworkers staying at the Ga Tech Hotel (which was full). Upon getting there I was waiting as there was only two ladies checking-in in front of me. I heard the check-in guy ask about Priority Club and the girls said they didn't have it and then he searched and found that one did -- a basic level. They got assigned on the second to top floor as the top was being renovated. Now my turn (as a platinum club member) I was advised no King rooms were available and if I could wait or take a two double beds. (just saw someone go up to their King room) I advised I'd just wait as I'd prefer the King. After searching a few minutes he did accomodate me and found one on the floor third from the top. No problem, so I went to the room and now for that... this was the smallest room I had ever seen. I could sit on the toilet and wash my hands at the same time. Seriously? Make two rooms into one and you'd have a standard sized room. Sleeping: I'm a deep sleeper but the banging of the headboard in the surrounding room woke me up at 2am. I decide to get something to drink because I'm so thirsty. I look around the room, there's no free water or water to even buy. Okay, so I go out to where the ice machine is... nope no machine. I go up a floor, nope, down a floor, nope. Finally just drink some water out of the sink. Restaurant: Food was actually pretty good I thought although they didn't have some things on the menu. There is only a bar, no tables. The bartender wasn't overly friendly or social but that wasn't necessary for me anyways as service was acceptable. Lastly, after a long day of work on my way back in for the second night of the stay I try to pull into the parking garage and the garage key doesn't work. I have to back out and circle around to the hotel to request another key. The same guy at check-in didn't seem real surprised or apologetic. Now once I got parked and headed up to the room my room key didn't work either so I had to go back down to front desk and get a new room key. I came to the conclusion I was inadvertently checked out of the system... again no apologies. The best part of the experience was check out as I was able to leave and never come back.
- Official Description (provided by the hotel):
- Hotel Indigo Atlanta. Intercontinental Hotels Group introduces Hotel Indigo Atlanta Midtown, an intriguing branded boutique hotel that delivers high peace and renewal to people who are tired of mundane cookie-cutter hotels. Hotel Indigo Atlanta is conveniently located across from the historic Fox Theatre and ATT. Other nearby attractions include: the Georgia Aquarium, Georgia Dome, Philips Arena, Georgia Tech, the Georgia World Congress Center, CNN, Underground Atlanta, Turner Field, the High Museum, Atlanta Ballet, Alliance Theater, Ernst & Young, Bank of America and Coca-Cola. Hotel Indigo Atlanta Midtown is located in the center of Atlanta, 13 miles from Atlanta Hartsfield Airport ATL. Hotel Indigo Atlanta Midtown offers a free wireless Internet hot spot in lobby and free high-speed Internet access in all guest rooms. Hotel Indigo Atlanta Midtown's interior styling and service culture evoke a sense of home and welcome that attends to the details important to discerning travelers seeking a haven for work and relaxation. Hotel Indigo Atlanta is a pet friendly hotel, so don't forget your four legged friend when you travel to our Atlanta Midtown hotel. ... more less
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- Also Known As:
- Atlanta Hotel Indigo