First - I do wanted to say I relayed most of this on my guest survey so it's not the first time the hotel is hearing it although I never received a response.
Anyways, here goes. I wish I would have done this review while it was fresh on my mind but I can't forget the experiences. I stayed here 1-2 months ago and wow was I jealous of my coworkers staying at the Ga Tech Hotel (which was full). Upon getting there I was waiting as there was only two ladies checking-in in front of me. I heard the check-in guy ask about Priority Club and the girls said they didn't have it and then he searched and found that one did -- a basic level. They got assigned on the second to top floor as the top was being renovated. Now my turn (as a platinum club member) I was advised no King rooms were available and if I could wait or take a two double beds. (just saw someone go up to their King room) I advised I'd just wait as I'd prefer the King. After searching a few minutes he did accomodate me and found one on the floor third from the top. No problem, so I went to the room and now for that... this was the smallest room I had ever seen. I could sit on the toilet and wash my hands at the same time. Seriously? Make two rooms into one and you'd have a standard sized room. Sleeping: I'm a deep sleeper but the banging of the headboard in the surrounding room woke me up at 2am. I decide to get something to drink because I'm so thirsty. I look around the room, there's no free water or water to even buy. Okay, so I go out to where the ice machine is... nope no machine. I go up a floor, nope, down a floor, nope. Finally just drink some water out of the sink. Restaurant: Food was actually pretty good I thought although they didn't have some things on the menu. There is only a bar, no tables. The bartender wasn't overly friendly or social but that wasn't necessary for me anyways as service was acceptable. Lastly, after a long day of work on my way back in for the second night of the stay I try to pull into the parking garage and the garage key doesn't work. I have to back out and circle around to the hotel to request another key. The same guy at check-in didn't seem real surprised or apologetic. Now once I got parked and headed up to the room my room key didn't work either so I had to go back down to front desk and get a new room key. I came to the conclusion I was inadvertently checked out of the system... again no apologies. The best part of the experience was check out as I was able to leave and never come back.
- Official Description (provided by the hotel):
- Hotel Indigo Atlanta. Intercontinental Hotels Group introduces Hotel Indigo Atlanta Midtown, an intriguing branded boutique hotel that delivers high peace and renewal to people who are tired of mundane cookie-cutter hotels. Hotel Indigo Atlanta is conveniently located across from the historic Fox Theatre and ATT. Other nearby attractions include: the Georgia Aquarium, Georgia Dome, Philips Arena, Georgia Tech, the Georgia World Congress Center, CNN, Underground Atlanta, Turner Field, the High Museum, Atlanta Ballet, Alliance Theater, Ernst & Young, Bank of America and Coca-Cola. Hotel Indigo Atlanta Midtown is located in the center of Atlanta, 13 miles from Atlanta Hartsfield Airport ATL. Hotel Indigo Atlanta Midtown offers a free wireless Internet hot spot in lobby and free high-speed Internet access in all guest rooms. Hotel Indigo Atlanta Midtown's interior styling and service culture evoke a sense of home and welcome that attends to the details important to discerning travelers seeking a haven for work and relaxation. Hotel Indigo Atlanta is a pet friendly hotel, so don't forget your four legged friend when you travel to our Atlanta Midtown hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, IHG and Booking.com so you can book your Hotel Indigo Atlanta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Atlanta Hotel Indigo