Wasn't sure how to update my first review of the Artmore, so I'm using the review format unless told otherwise.
The original review: Decent Bed, Ruined Pants and Poor Customer Service
Where I left the story: I had recovered the base cost of the pants (after 13 phone calls as well as the original 4 in-person conversations!); 3 months later- I did not think I would ever see the cost of the shipping and tailoring reimbursed...
In the end Michael Halpner, General Manager at the Artmore made sure I was reimbursed after reading my review. It would have been better if it was done quickly and without me having to contact them a million times, but I guess Trip Advisor helped me identify the right person! I just wanted to find a way of letting those of you who read my original review know that the hotel stepped up and tried to make it right in the end (even offering a free stay, which they/I never actually followed up on)... but they did put the pants issue to rest.
Thanks Michael for your help.
- Official Description (provided by the hotel):
- A Boutique Hotel in Midtown Atlanta across the street from the Arts Center MARTA station. Near the High Museum, Fox Theater, Museum of Design & Architecture, Piedmont Park, Atlantic Station, Atlanta Botanical Garden and Center Stage performance venue. Close proximity to Downtown Atlanta and Buckhead. Renovated, dog Friendly, and LGBT-Friendly, with a great courtyard for relaxing or lounging. The Studio + Bar is a great place to gather and the Artmore Hotel is the place to stay in midtown Atlanta. For a unique experience also try our cocktail garden serving delicious bites along with Artmore's signature drinks. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, TripOnline SA and HotelQuickly so you can book your Artmore Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Artmore Hotel Atlanta
- Best Western Atlanta Downtown
- Atlanta Best Western