Booked four rooms through Orbitz for a discounted rate. Upon checking into my room, it was apparent it had not been cleaned in a while, dust was covering all of the furniture. This didn't ruin my stay but I expected more out of a Hilton. It wasn't just one item, the night stand, side table, entertainment stand and even the ice bucket/tray had a decent layer of dust. That evening we did enjoy the bar in the lobby, service was a little sluggish but there were a lot of guests in for the Falcons/Miami game as well as Gay Pride weekend. Drinks were made stout so no complaints! The following morning after showering I went to use the Peter Thomas Roth lotion provided (its such a clean scent) and the lotion was completely empty and had already been used. We were down there on business for the Pride Parade so I didn't let it ruin my weekend, but I was disappointed. The biggest let down was going to Starbucks downstairs in the lobby, our group ordered 6 sausage, egg and cheese biscuits...they only had 1 readily available and warm and literally handed us 5 frozen biscuits and told us to warm them in the microwave....not great customer service. And if they didn't have the capacity to keep up with the breakfast rush, they should have stated that as a disclaimer, we were at Starbucks for goodness sake not a gas station.
- Official Description (provided by the hotel):
- A modern convention hotel, the Hilton Atlanta defies typical and embraces extraordinary in an ideal setting for business or pleasure. Positioned in the heart of downtown Atlanta, Hilton Atlanta is conveniently location near renowned attractions and premier venues and only 15 minutes from Hartsfield-Jackson Atlanta International Airport. 1,249 guest rooms provide a comfortable home-base to recharge and rejuvenate, and a full range of amenities are offered to conduct business, stay fit and unwind. Known for delectable culinary delights, Hilton Atlanta features a variety of dining options including the award-winning Nikolai’s Roof and Trader Vic’s restaurants. Hilton Atlanta boasts 65 individual meetings rooms and approximately 129,000 square feet of SMART-FLO™ flexible space designed to maximize meetings and events for productivity and success. In summer, 2017 Hilton Atlanta will complete a multi-million dollar renovation consisting of enhancements to public areas, guestrooms, suites and meeting spaces. Meeting planners can expect increased flexibility and functionality with the transformation of ballroom space, as well as increased internet bandwidth to fulfill demands and expectations. A revamped Lobby will provide a captivating sense of arrival with a new front desk location and vibrant lighting. The second floor will be completely transformed as the ceiling height is raised and pillars are removed in the Grand Salon for increased flexibility and functionality. The 38,000 square-foot Galleria Exhibit Hall will be reconfigured to include breakouts, and all meeting space will feature increased internet bandwidth to fulfill meeting planners’ demands and expectations. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Atlanta Hotel Atlanta
- Atlanta Hilton Hotel
- Hilton Hotel Atlanta