We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not at all as expected”
Review of Zoo Atlanta

Zoo Atlanta
Book In Advance
More Info
US$ 25.04*
and up
Zoo Atlanta Admission
Ranked #30 of 298 things to do in Atlanta
Certificate of Excellence
More attraction details
Attraction details
Fee: Yes
Recommended length of visit: More than 3 hours
Owner description: This extraordinary zoo, one of the oldest in the U.S., underwent a multi-million dollar renovation in the 1980s and is still expanding. Its landscaping replicates the natural habitats of the numerous animals, some of which are endangered species. Four panda bears from China delight the crowds, and groups of gorillas separated by moats do their own share of entertaining.
Useful Information: Activities for older children, Activities for young children
Reviewed 26 August 2016

I had planned a three hour visit at the zoo and paid $32 + tax for adult admission, plus the cost to get there as there is no public transportation to this area. I really wanted to spend a bit of time visiting with the twin pandas that are marketed all over the city! Not only was the panda exhibit disappointing, but overall the whole zoo took less than an hour to visit.

Many of the exhibits were closed for renovation, so no animals. In other areas there were no renovation signs but no animals to be found. After reviewing my map roughly 15 of 32 exhibits were closed or had no animals. The children's petting zoo had only goats and several families struggled to find the entrance. In the Atlanta heat you had to wait over 15 minutes for a train ride, one train was sitting idle.

The zoo is in rough shape and the staff was not friendly at all, very little engagement with guests. The zoo is in need of a sprucing up and for the cost of admission, everything should be spotless and in full working order. The only animals that were moving around were the giraffes as they were being fed some lettuce leaves at a cost of $3 for 2 leaves. The other animals like the tiger and lions were seeking shelter from the heat.

When visiting the panda exhibit, only one twin was out in their area. All other areas were empty and I understand one of the pandas is pregnant so she was not out. The second twin that was out spent most of her time with her back to us as she peered into the door grid, perhaps looking for her sister; anyhow she was totally preoccupied.

The aquarium cost only a few $$ more and families will truly enjoy that experience. I will not return unless there is a major overhaul of the exhibits and zoo.

1  Thank tltallen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (3,067)
Traveller rating
Traveller type
Time of year
Language
  • More languages
All reviews
"reptile house"
in 132 reviews
"panda exhibit"
in 117 reviews
"giant pandas"
in 82 reviews
"train ride"
in 82 reviews
"red panda"
in 40 reviews
"animal exhibits"
in 37 reviews
"grant park"
in 60 reviews
"splash pad"
in 42 reviews
"on display"
in 43 reviews
"behind the scenes"
in 34 reviews
"giraffes"
in 277 reviews
"carousel"
in 130 reviews
"enclosures"
in 133 reviews
"tiger"
in 156 reviews
"playground"
in 124 reviews
"amphibians"
in 43 reviews
"viewing"
in 96 reviews
Filter

807 - 811 of 3,067 reviews

Reviewed 26 August 2016 via mobile

We try to visit Zoo Atlanta once a year when we visit family. The animals are all in very nice and clean habitats and appear very healthy. There are many spots to get a close look at them. The zoo has a nice flow that makes it easy to see everything. There is plenty of shade to get out of the sun. It is very affordable and they except AAA and other discounts. Definitely worth a visit.

1  Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2016 via mobile

Go early..go straight to the Panda exhibit..So amazing. It was truly a mind blowing experience to watch them play and eat..My pictures are outstanding...Now the zoo is small. Had a nice play area for the kids. They got to go to a splash area which was nice cause it was 99 out!!@

Thank Marcy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawn W, Guest Relations Manager at Zoo Atlanta, responded to this reviewResponded 31 August 2016

We're so glad you enjoyed your visit and experience with the pandas Marcy! Thanks for taking the time to write a review, and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2016 via mobile

Clean, pretty and fun. Just don't eat there, the cafeteria there is really bad.
Lots of restrooms, conveniently distributed. Rest areas too.

Thank Sandra O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawn W, Guest Relations Manager at Zoo Atlanta, responded to this reviewResponded 31 August 2016

Thanks for taking the time to write a review Sandra! We're so glad you had a great time, but sorry to hear your experience with one of our restaurants wasn't the best it could be. If you could send an email to comments@zooatlanta.org with a little more information regarding your experience, we'd really appreciate the feedback. Thanks again for visiting Zoo Atlanta and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 25 August 2016

A must see while in Atlanta is the Atlanta Zoo. it is in a great location, easy to find and very enjoyable for the young and older. The ideal place for an extended family to meet and greet. The panda bears are so cute

Thank Sherri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawn W, Guest Relations Manager at Zoo Atlanta, responded to this reviewResponded 25 August 2016

Thanks for visiting! We're so glad you enjoyed your visit and think of us as a "must see" while in Atlanta.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Zoo Atlanta also viewed

 

Been to Zoo Atlanta? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing