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All reviews bus station soups budget hotel bad reviews plenty of choice sea front promenade
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Reviewed 15 October 2017

First, the positive: Our room was decent - sure, there wasn't a TV, but we never go on vacation to watch TV anyway - three beds, two chairs, a balcony and a bathroom with tub and shower, and a mini fridge. The air conditioning didn't work, but there was a ceiling fan.
However, apart from the friendly and professional lady who welcomed us, the staff were far below par. Grumpy, arrogant and ineffective - the head waiter actually threw us out of the breakfast restaurant because someone else from the staff had opened the doors for us. When we tried to politely point out that it was way past the opening hour of the restaurant, he started yelling at us.
The dust balls accumulating in our room during our stay showed that the cleaners weren't very thorough, and the cockroaches under the desk was a tell-tale sign of the same, I suppose.
When we checked out of the hotel, our transport (arranged by the hotel) didn't arrive, and the concierge couldn't be bothered to call and check.
Facilities: Outdoor swimming pool, and shallow pool for kids (the indoor pool was not in use). The advertised yacuzzi on the roof did not appear to have been used for a very long time.

I'm never going back there.

  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Magnar1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canifor H, front office at Canifor Hotel, responded to this reviewResponded 16 October 2017

Dear Magnar1970,

Many thanks for taking the time to review our business. Your comments are valued and on behalf of the management I would like to apologize for the incident occurred in the restaurant.

We will be happy to welcome you again at our hotel for your future trips to Malta.

Regards,
Janelle Tonna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

Hotel lovely clean and room was great . breakfast was good, lunch and dinner was ok, they serve snacks from 10 to 3 they were great .we found the staff were really friendly and nothing to much trouble. My husband is in a wheelchair the lifts were a good size so ideal for us, the only problem if my husband couldn't walk a little would have been the entertainment room, it had 3 steps. I wouldn't say it ideal for small children they had a plastic house and a small slide for up to 2 years and that it. A pool table for older children. Friday Saturday and Sunday night the locals come in for entertainment so need to get there early to get a seat. Right by the hotel you can book trips and the couple are very lovely and helpful, even were to eat and buy things .

Room Tip: We had pool veiw which was quite
  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank help401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canifor H, front office at Canifor Hotel, responded to this reviewResponded 16 October 2017

Dear help41,

Thanks for your positive feedback.

Regards,
Janelle Tonna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2017 via mobile

Always stay in qawra but this is first and last time at this hotel. Advertised on some sites as 4 star? Still showing 4 outside the hotel, no way it barely scrapes a 2. On the plus side although rooms and hotel are tired they are clean. However no tea or coffee making facilities. Charge to hire kettle extortionate, tip shop around bar next door a lot lot cheaper. Fortunately only opted half board, thank goodness as the food was worse than awful. We thought breakfast was bad enough try the evening meal! Rude staff, all food bland and tasteless. Meat tough, fish supposed to be cod? Gammon was spam, stick to salads they can't ruin that, oh but the lettuce is not drained, the tomatoes are chopped and the coleslaw is dry and tastes of nothing. Give tea and coffee a miss, the fruit juice is watered down. We met people who had paid all inclusive and refused to eat there. The cleaning staff were lovely, as were the girls on reception, oh and the older man at the entrance to the restaurant and one English chef. The rest were rude, surly and gave the impression they were doing you a favor, not actually keeping them in a job. Never complained about a hotel in Malta before, I made the exception with this one AVOID.

Stayed: October 2017, travelled with family
1  Thank jollybarber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canifor H, front office at Canifor Hotel, responded to this reviewResponded 9 October 2017

Dear jollybarber,

Thank you for your review of your stay at our hotel. We are grateful to have such important information which help us upgrade our services.

We are very sorry to hear that our hotel did not live up to your expectations. We are sure we would have been able to deal with some of the problems immediately during your stay.

We always try to find the best solution so that our guest would leave our hotel with positives memories only.

Regards,
Janelle Tonna

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Reviewed 8 October 2017

Staft very miserable and arguementative. Food horrible, tasteless and not very good by anyones standards. Entertainment - great if you are in your eighties, not so great if you are any younger than that! This is not sold as a budget hotel, but it certainly is one. Will never, ever stay here again!!!

Stayed: September 2017, travelled as a couple
1  Thank DED64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canifor H, front office at Canifor Hotel, responded to this reviewResponded 9 October 2017

Dear DED64,

Thank you for your review of your stay at our hotel. We are grateful to have such important information which help us upgrade our services.

We are very sorry to hear that our hotel did not live up to your expectations. We are sure we would have been able to deal with some of the problems immediately during your stay.

We always try to find the best solution so that our guest would leave our hotel with positives memories only.

Regards,
Janelle Tonna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2017

We stayed here in September we was on 4th floor the room was big enough and the cupboard space and drawers was ample the bathroom a bit small but wasn't bother we also had a balcony too . The rooms were cleaned daily towels too if wanted our bedding was changed 3 times in the week we was there . The food was lovely something different and hot the chef who served the bacon etc in the morning always said good morning and have a good day which I thought was very nice all staff we saw or spoke too were very polite and helpful the good thing about this hotel was they was a safe in the room . The pool area is small but you could get a sunbed they is an indoor pool plus a roof top sun terrace with jacuzzi in the afternoon if you didn,t want to use restaurant they is a cafeteria were you could get toasties , burgers, chips , omelettes etc all in all we had a fantastic holiday and would definitely stay here again in fact we are looking at booking for Malta now for next September thanks to all at Canifor for a lovely stay

  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank sharonparker62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canifor H, front office at Canifor Hotel, responded to this reviewResponded 9 October 2017

Dear sharonparker62,

We were really pleased with your positive words full of compliments. These are such a great motivation for us to keep and even upgrade our services.

We will be happy to welcome you again at our hotel for your future trips to Malta.

Regards,
Janelle Tonna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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