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1 - 6 of 220 reviews
Reviewed 13 August 2018

Poor room. No view. Rude , unhelpful , slow staff. No apologies when I found a snake in the doorway of my room! Don't order tea, at 6 euros a pot, a trifle expensive.
Nice breakfast, but had to chase staff for coffee. Go stay other side of the lake!
And no pool! It has been closed for ever! ( despite being told it would open if he got a lifeguard : which was a lie). Restaurant serves overly fussy Italian food at inflated prices.

Room tip: Ask for balcony and pay the premium for a view.
Date of stay: June 2018
Trip type: Travelled as a couple
Thank Ardlockblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2018 via mobile

Good facility, good restaurant, breathtaking view, good location for special events! A little bit expensive, but is worthing. Nice spot for exploring Castelli Romani, Rome (very close to airport but try to avoid taxi it will charge you out city fares!). Tracking, bikes, lake, plus a lot of history around. Good option even out season.

Date of stay: November 2017
Trip type: Travelled as a couple
Thank K8789NQcristianb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2017 via mobile

Only the lake is the best thing to watch.
High prices and very low quality.

Insufficient cleaning
Missing elevator
Rude staff
The hotel is place on the opposite side of the city Castel Gandolfo.
Arond the hotel only the beautiful lake view.

Date of stay: November 2017
Trip type: Travelled on business
2  Thank antonyUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2017

Came in at 19.00, during low season (april), average air temperature outside was 11 celsius.pretty gray sky, typical bad WX day.
Room was at 15-16° I guess, as well corridors, no central heaters on, I had to turn on the mitsubishi in room air conditioner (with heat pump) to max to get some acceptable temperature inside.
Bed also pretty bad, queen room made by jointure of two single beds, easy separable by some "in room activity" .
Bathroom quite clean, including shower tray, water was hot and constant, and toilette super clean but with broken moving seat.
overall pretty bad night due to inconstant temperature climate ad super stiff bed.
grade of sleep/room stay : 4/10

Restaurant was pretty slow to serve meals, but overall good food quality
....restricted choices on menu, and lack of ability to serve simple food such as plain rice, boiled vegetables, some grilled chine, or eggs.
grade of restaurant services: 3/10

Breakfast , pretty basic, not really the proper continental breakfast for a 4 starts hotel.

overall a pretty bad stay, which became good because I wasn't alone ;) ...

Date of stay: April 2017
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank ProTraveller-M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2017

Don't book this through Master golf Italy.

Master Golf/Milena have booked us tee times on a golf course which was closed and they did't refund (even she promised to do so) a prepaid transportation fee for a transportation that she could't arrange for us and we have to arrange alternative transportation.

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Jorma K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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