Wyndham needs to upgrade facilities, very old and worn from flooring to beds to lobby, to breakfast, to outside and inside appearance. Days Inn used to be nice facility to stay in. We stayed in several this trip because lodging was in good locations More
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Taking safety measures
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The guest room smelled very strongly of mold, even after opening the windows and blasting the A/C, so I have a feeling they hadn't done a thorough deep clean in a long, long time. Also, there were stains and stray hairs in the linens and on the couch, as if they hadn't been thoroughly upkeeping the interiors at all. The bathroom also smelled of mold, and there were mildew stains in the bathtub. The outside was slightly dirty, the parking lot was full of potholes, garbage and even a dead bird. This place could really use some TLC.
Dear Guest,
I am sorry to learn about all the inconvenience you had to endure.
Our sincere apologies.
We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate actions.
You will have a nice stay next time. Request your understanding.
Sincerely,
Hotel Manager.
I would not likely recommend this hotel to anyone. The property looks like it's in decline inside and out. The bed was old and sagging and the room we occupied was dark and musty. There was not even sufficient lighting in the room. My recommendation to Wyndham is to either gut this building or close it down.
Dear Guest,
I am sorry to learn about all the inconvenience you had to endure.
Our sincere apologies.
We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate actions.
You will have a nice stay next time. Request your understanding.
Sincerely,
Hotel Manager.
Door into room and bathroom did not shut right. Floor dirty in bathroom. No coffee pot as advertised. Breakfast 2 types of cereal and a gallon of milk for all guests to handle with oatmeal pies. Pool a light green.
Dear Guest,
It is disappointing to note that your stay was not satisfactory.
We regret the inconvenience due to unfortunate reasons.
Our team will check where we went wrong and will take corrective actions for maximum betterment.
We shall appreciate your kind understanding and request a rethinking to visit.
Sincerely,
Hotel Manager.
Rooms needs a de-humidifier as even with air conditioner at 68 degrees I felt humidity é stickiness in the room. TV channel choice sucks. Breakfast was bare. Pools looks fine but I did not use it as it was restricted to 10 due to Covid. Room was what I expected but it was a pleasure to discover fridge and microwave. You get what you pay for!!
Dear Guest,
Thank you for taking the time to tell us about your experience.
Your valuable comments and suggestions for improvement are important to us. We shall check and take effective actions in those areas. Customer satisfaction is our highest priority. Look forward to welcoming you again.
Sincerely,
Hotel Manager
An average place several miles from downtown. The breakfast was free but of a poor quality compared with other Day's Inns I have stayed in. The room was okay. The sink is out in the room and that can be bothersome
Dear Guest,
Thanks for the recent stay and feedback.
We focus on providing a great experience for every guest and on providing value to you as well.
We look forward to serving you even better and eagerly await to welcome you.
It is our privilege to serve guests like you.
Sincerely,
Hotel Manager
