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Holiday Inn Express Anchorage
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Reviews (402)
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All reviewsclose to the airporthi expressstayed hereroom was cleanvillage innnext morningwould stay here againfree breakfastnice breakfastfree shuttle servicewithin walking distancefront desk staffrental carhot breakfasta great place to staylong flightindoor pool
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312 - 317 of 402 reviews
Reviewed 30 August 2011

Everything was great. Clean, free breakfast with lots of variety, staff was polite and helpful. The lounge area was very relaxing and the rooms are nicely decorated.

  • Stayed: August 2011, travelled with family
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Thank ScubyOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2011

Overall, this hotel was pretty good. Mostly clean. The breakfast had a good variety. We arrived late and the shuttle picked us up from the airport in about 10 minutes. You do need to be aware that they ONLY have an airport shuttle--they will not send you downtown or to any other locations.

  • Stayed: August 2011, travelled with family
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Thank utexonah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2011

This is a pretty old hotel. Furniture is old and dusty. I got a lower level room. It was pretty dark. Its window opens to an alley basement. The breakfast is average nothing to speak of.

Room Tip: If you have to stay, choose a room that is on second or third floor.
  • Stayed: August 2011, travelled with family
    • Value
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Thank yatrik10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2011

Good: Clean well appointed rooms. Nice selection of breakfast items. Housekeeping staff.

Bad: Breakfast staff set with friends and let food and tables go. Rooms noisy, could hear conversations in rooms above. Needed lift to car rental place, Many hotels have courtesy vans for short trips. Staff said no service available and misled us about distance.

Ugly: Had to call twice and let ring 24 times, on third call got answering machine and then a human. Not good at 2 AM. Failed to receive wake-up call which caused appointment problems the next day.

The hotel has potential and I can see why some visitors have good experiences. It clearly has management and staffing problems. Too many good options to choose from to stay with a hotel that you can not trust.

Room Tip: Consider a 2nd floor room. Don't rely on staff to do what they tell you.
  • Stayed: August 2011, travelled as a couple
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1  Thank laker10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2011

This is a very good Holiday Inn. It was quiet, had many breakfast options, a clean comfortable room, and a very nice staff. The young guy at the front desk gave me many dinner options (which turned out great) and some pointers on visiting Anchorage. Excellent. One potential drawback is the area, Spenard. They tell me this is a bad area, although I didn't have any problems and it seemed to be just like the rest of Anchorage. Do keep that in mind, because several locals did tell me that Spenard is considered a rough part of town. Oh, and this is close to the airport so you'll hear planes every now and then.

  • Stayed: August 2011, travelled on business
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Thank WanderingApe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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