I stayed at this hotel 5 years ago and liked it then. It has since been updated and by the looks of things every part of the hotel has been renovated and it is WONDEFUL now. First, the rooms smell so clean. It's one thing if a room looks clean, but my husband and I both smiled and noted out loud what a pleasure it was to walk into our suite.
Customer service is excellent. I talked with two different front desk staff over the 3 days we were there and they went above and beyond to help me. Even printed off local restaurant menus from the restaurant's website when they found they were out of paper copies. There is hot tea, coffee and cocoa available 24/7, cookies at all times when the hot continental complimentary breakfast isn't laid out. The pool is very clean, a great temperature and just the right size if there aren't a lot of people using it at once. (Would LOVE it if it didn't have a window straight into the lobby...that was weird) Parking and location are convenient, too.
What really made me want to write this review was the hotel's response when we needed an extra night with no warning, because of bad winter weather. We got one of the last rooms...often a sign that you will get an old, broken or otherwise lesser room...and instead it was just like the first. It wasn't as prime a location in the hotel, and we could hear a woman yelling to someone on her phone next door, but that didn't last long. But, the room was still super clean, beds were comfortable. I was very happy with our stay and look forward to the next time. Oh, and govt per diem rates were great here...as another rater noted, you get a lot for the money!
- Official Description (provided by the hotel):
- Discover a different kind of hotel with style and space, beautifully priced.Located in midtown, walking distance to shopping and entertainment. Featuring separate areas for sleeping, eating and working, SpringHill Suites provides guests with a microwave, mini-fridge, desk and pull-out sofa bed. Enjoy complimentary continental breakfast and airport shuttle, as well as pool, whirlpool, exercise room and wireless. ... more less
- Reservation Options:
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- Also Known As:
- Springhill Suites Anchorage Midtown Hotel Anchorage
- Anchorage Springhill Suites