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“Clean, friendly hotel in a good location”
Review of Westmark Anchorage

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Westmark Anchorage
Ranked #39 of 74 Hotels in Anchorage
Reviewed 17 June 2012

Upon first arrival, and throughout our stay, the staff at this hotel are extremely friendly. They are happy to do whatever they can to make your stay a good one. We were booked here by a cruise company as part of an Alaskan exploration tour. The hotel is located at 5th and G Streets. Most of the action is on 4th Street, just a short block away, so this is a good place to stay if you want to explore Anchorage.

The cruise line checked in for us, so I didn't have that experience. Our room reminded me of one of the old Holiday Inn rooms. (I wouldn't be surprised if this were formerly a Holiday Inn.) The room was clean and comfortable. The furniture, while not new, was what you need. A desk, a dresser, a chair and side table, and a bed. A flat screen TV (maybe 40 inches) is available but I didn't use it.

The WiFi in the room works well, the bed is comfortable, and the shower is good. Like many hotels, a shower-tub is in one small room with the toilet. Outside of that is a small area with a single-sink basin and the closet.

We only had one small problem with the room. When we removed a towel from the rack after taking a shower, the rack fell off the wall. Since there was no other rack, we had to stack the towels on the back of the toilet.

Overall, we enjoyed our stay in this hotel.

  • Stayed: June 2012, travelled with family
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Thank OhioRon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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779 - 783 of 920 reviews

Reviewed 17 June 2012

Arrived one day early before Tour started and was originally booked at the Hilton but for reasons unknown was rebooked at the Westmark. As I had stayed there twice before which were not the greatest I was not pleased.
This time I had a wonderful stay, friendly and helpful staff, lovely and clean room. Had dinner twice and the food plus service was great. Not to mention it is so close to places I wanted to go to and see. Big improvement since last year!

Room Tip: Room higher up to see the views ot the mountains
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  • Stayed: May 2012, travelled solo
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2  Thank Hermy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2012

predominantly used by cruise ship passengers either embarking on their ship or on their ground arrangements.
good downtown location-but that's about it!
the hotel is "tired"and in need of refurbishment throughout-bedrooms are quite small and fairly basic-public rooms often crowded and again quite small.
restaurant/breakfast room needs better lighting
staff adequate.
not a great review for a hotel we were expecting more from.
given the independent price,next time we will pay slightly more and stay at the Captain Cook or the Hilton.

Room Tip: choose a different hotel if you have a choice
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  • Stayed: May 2012, travelled as a couple
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1  Thank mikeandmaresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2012

Stayed here in May 2012 as part of a tour group. In room - a coffee maker only, no kettle, no iron, no fan, air conditioner non existant. Of our entire group not one room key worked upon arrival. Internet access = a computer and screen tucked around the corner of reception, visible to passing parade. Hot water was non existant as well - not what you'd expect to find in what is these days considered a popular tourist destination. Sadly, I fear it is the Westmark group as a whole. We stayed in several of their properties on this tour and I regret to report almost all of them were absolutely woeful.

  • Stayed: May 2012, travelled solo
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2  Thank Anubis2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2012

We were excited as it looked good. We booked many months ago through a travel agent as a private couple. This hotel makes its money from big tour groups, we felt we were second class guests. Put into a disabled room, hand basin in bedroom, very inconvenient. Room not cleaned until we had to approach cleaners ourselves at 3:15 pm. Then given cursory clean ,bath mats and hand towels not replaced, coffee supplies not replaced. Room was clean and bedding comfortable. Noise from back car park area very annoying all night. No room service at all, very inconvenient when guests are unwell. Some desk staff very friendly. Others treated us as a nuisance. Glad to leave. Our advice is to look elsewhere there are plenty of other choices in Anchorage.

  • Stayed: June 2012
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1  Thank GoCrows55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westmark Anchorage

Address: 720 W 5th Ave, Anchorage, AK 99501-2118
Phone Number:
Region: United States > Alaska > Anchorage
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in Anchorage
Price Range: ₹ 5,567 - ₹ 17,801 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westmark Anchorage 3*
Number of rooms: 198
Official Description (provided by the hotel):
Perfectly located in the heart of downtown Anchorage, the Westmark Anchorage Hotel is a perfect blend of sophistication and convenience. Take in the awe-inspiring views of the surrounding Chugach Mountains and Cook Inlet from the private balconies that adjoin every guest room. Check your e-mail on our complimentary high-speed internet station or simply relax in the always popular Solstice Bar & Grill. Adjacent to the Egan Center and Performing Arts Center and blocks away from the 5th Avenue Mall, the Westmark Anchorage is the perfect hotel choice for downtown accessibility. With a restaurant, lounge and over-sized guestrooms, the Westmark Anchorage offers supreme comfort in Alaska's largest city. ... more   less 
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Also Known As:
Westmark Anchorage Hotel Anchorage
Westmark Hotel Anchorage
Anchorage Westmark Hotel

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