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Comfort Suites Anchorage International Airport
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Reviews (330)
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All reviewsfrontage roadstayed hererental carchoice hotelsfire pitlong flightroom was cleanmicrowave and refrigeratorindoor poolgood sizenice hotelflat screen tvtwo queen bedsstay there againfree breakfastyogurtlate check
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Reviewed 6 July 2012

We were concerned our room would be noisy as it faced the road, but this was no problem and it was a great place to recover from our long flight. The room was spacious, the beds comfortable, and no complaints about the breakfast. The staff were all friendly and helpful.

We chose this hotel as it was close to the airport and we wouldn't have to drive far after our long flight. Our only hiccough was trying to access the entrance, as it is not from the main highway but a little sideroad. No problem once we knew how!

  • Stayed: June 2012, travelled as a couple
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1  Thank Janet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John T, General Manager at Comfort Suites Anchorage International Airport, responded to this reviewResponded 17 July 2012

Its so nice to get positive feed back from our guests. Thank you so much for staying with us and we hope to see you in the future.

Sincerely:

John Tsoutsouvas
General Manager
Comfort Suites Anchorage International Airport
(907) 243-8080

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2012

The room was fine, normal Comfort Suites room, but what really set this place apart was the front desk staff. All of them were as helpful as could be. Also it was a convenient location to the major roads.

  • Stayed: June 2012, travelled with family
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Thank love_to_roam_pa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John T, General Manager at Comfort Suites Anchorage International Airport, responded to this reviewResponded 17 July 2012

Its so nice to get positive feed back from our guests. Thank you so much for staying with us and we hope to see you in the future.

Sincerely:

John Tsoutsouvas
General Manager
Comfort Suites Anchorage International Airport
(907) 243-8080

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2012

I made a reservation for Wednesday May 23rd. I was explicit with the staff that our flight did not arrive until 12:30am. When we arrived there was no room for us. The desk attendant tried to say our reservation was for the next day. After talking to him myself as well as my spouse talking to him we realized he was going to be of little help so we asked if any other hotels in the area would have openings. He said he didn't know. Then he referred to another hotel. I asked him if it was trashy and when I did he laughed and said I don't know, I don't stay in hotels here. No matter what industry you are in you typically know the general reputation of the competitors in your same industry. Coming from a background in the service industry I was appalled that 1. There was no room 2. Clearly there was a mistake and the staff did nothing to remediate the issue or help find alternate accommodations. DO NOT STAY HERE...that is assuming they would actually have your room when you arrive.

  • Stayed: May 2012, travelled with family
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3  Thank Candice F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2012

stayed here on 5/27/2012 on our way back from Denali. It was very noisy and three unruly kids stayed in room 329 while we were in 322. the noise started around 10:30 pm and went on and on until 1:50 am the next day. Could not sleep at all and had the most "uncomfortable" experience in supposedly comfort suites?? Contacted the hotel staff several times and though they tried to quite them down nothing changed until around 2 AM on 5/28. The hotel staff (John) the next morning behaved as if he was doing us a favor and he said the issue has been taken care off and it did not bother him a bit that we had lost a whole night sleep. The main purpose of staying in a hotel is to get a "good night sleep". When asked for a refund he offered a 10% discount and we did not want to take it. I called the choice hotels.com and have shared my experience with them.

  • Stayed: May 2012, travelled with family
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2  Thank sxgn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2012

the suites are very nicely set up with a working desk. the rooms are very spacious, clean comfortable beds.
the breakfast has nice selection of cereal, waffles, toast, eggs, yogurt and variety of pastries.
the pool is nice and big. there is also a jacuzzi in the pool area..

  • Stayed: May 2012, travelled solo
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Thank alaskan64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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