With an "fresh look" of this hotel chain and "newly renovated rooms", Holiday Inn Seattle did not WOW me at all with my first night of stay here. In fact it didn't even meet my basic needs. Here I am at 5:30am in the morning writing my review. Choppers are flying above the city (traffic report?) and big ventilation fans outside the building are up and running. Ok, I know, I'm in Seattle. But what didn't keep me asleep was the poor quality, horribly cheap beds. I just don't understand why hotels spend big money on granite counter tops and new carpet and latest TV sets, provide different types of pillows to choose from, but would not spend top dollars on updating the most important piece of furniture in their business, THE BEDS!!!!???? Have the hotel managers ever try to spend a few nights in their own hotels to find out how good the product really is? Or simply just send 2 managers up to the rooms, lie down IN THE SAME BED and turn aroud many times as you would if you were asleep. Did the bed move and shake? Did the bed give your back a full support? With my stay here, both of these essential conditions fail. Come on! You are in the business of providing a well rested night! Being successful is not just about a fully booked hotel. You are not anything near successful if your customer like me can not get any sleep because you have cheaped out on your beds!! I have stayed in a Motel 6 for 53 dollars a night in Everett and I woke up happy and smiling. What does that tell you? DON'T CHEAP OUT ON YOU BEDS!! That should be the FIRST item on your renovation list!!
Other points noted on this trip: The noise from outside is definitely noticeble. The floors are not sound proof, it sounds like a hollow wooden structure. We could clearly hear people walking above us. No thermostat/temperature control in the room. There is an old style air condition unit under the window which we didn't use this time. (might be noisy when it's on)
I gave 2 stars for the "renovation", but I would easily give no stars consider the quality of the beds. Will not return. I'd go back to Silver Cloud next time.
- Official Description (provided by the hotel):
- The Holiday Inn Seattle Center is conveniently located 4 blocks from the Seattle Center where you can visit our city's top attractions, including the Space Needle, Pacific Science Center, Experience Music Project, and Key Arena. Within a mile of the hotel, you are able to explore the historic Pike Place Market, Pioneer Square, Seattle Art Museum, and enjoy some of Seattle's great shopping centers, including Westlake Center, Nordstrom and Pacific Place. Our hotel is also a wonderful place to stay if you are planning on watching our Seattle Mariners, Seattle Sounders FC, or Seattle Seahawks. Within 2 miles of us are Safeco and CenturyLink Fields as well as the Seattle cruise terminals. Our central location also makes it very easy to venture out of the downtown area and explore the many quirky and distinctive districts which truly make Seattle unique, including Capitol Hill, Queen Anne, Ballard, and Fremont. We are also conveniently located if you are visiting Seattle Pacific University, Seattle University, Pacific Lutheran University, or the University of Washington. Our friendly and knowledgeable staff is here to ensure you have a relaxing and comfortable stay in the Emerald City and are happy to assist with directions, reservations and trip planning so you are able to make the most of your time in our city. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com and IHG so you can book your Holiday Inn Seattle Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Seattle Hotel Seattle
- Seattle Holiday Inn