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“Nice Hotel, Great Location, Don't count on Service”

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The Paramount Hotel
Ranked #6 of 100 Hotels in Seattle
Certificate of Excellence
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice Hotel, Great Location, Don't count on Service”
3 of 5 bubbles Reviewed 7 February 2012

Fire alarm went off for 15 minutes this morning. No announcement, explanation or apologies from the staff. Then coming back to the room tonight after being away from 8:30am to 8:30pm, the room had not been cleaned. Front desk could only ask me if I had the privacy card on the door (I did not) and then shrug. Oh but the front desk clerk did offer me the option to leave a message for the head of housekeeping who had already gone for the day. There is BTW always only one person at front desk, so you can find yourself lining up to get even the simplest things done, like getting a demagnetized card reprogrammed.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank voldange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParamountHotelSEA, General Manager at The Paramount Hotel, responded to this review, 14 February 2012
Thank you for taking the time to write a review of your recent stay with us. I appreciate your feedback, although it is not the kind of review we are used to reading. I apologize that you experienced multiple issues during your stay with us. We will certainly address your review with our team and see how we can ensure issues like this do not happen again. Thank you again for your review.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (340)
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Liverpool
Level Contributor
76 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 21 January 2012

Really nice hotel with good, clean rooms. Hertz car rental is a few hundred metres away. The bar downstairs had good drinks deals and snacks. We didn't eat there for a main meal though. A good walk to Pike Place etc though.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NikkiandAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParamountHotelSEA, General Manager at The Paramount Hotel, responded to this review, 24 January 2012
Thank you for taking the time to review your stay. I am glad to hear that you enjoyed your time with us and found our hotel to be really nice!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moses Lake, Washington
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 January 2012

Amazing motel, amazing staff. Loved the pillowtop beds, beautiful rooms, very quiet. Big screen TV, refrigerator, coffee pot, all added to comfort. Squeaky clean room and nice size. We enjoyed dining at the Dragonfish restaurant for great food and reasonable pricing. Felt right at home and appreciated secure valet parking. Assistance is all around w/ staff waiting to help on all levels. Very close to all downtown shopping and exploring. It was a wonderful hotel, but not intimidating or snobbish. Generally, when we stay at a downtown Seattle hotel, we are happy to be getting back to our own homes and beds, but with Paramount, we were sorry we didn't have a few more days. It was that comfortable and amazing. Will definitely be booking with Paramount again soon.

Room Tip: We were on the 10th floor, very nice and quiet.
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bonnie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParamountHotelSEA, General Manager at The Paramount Hotel, responded to this review, 21 January 2012
Thank you for your glowing review! We really appreciate it. We're so happy you found our hotel comfortable and accommodating on your recent trip. We would love to have you stay with us again if you should visit Seattle. Thank you!
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Spokane, WA, USA
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 January 2012

The location is EXCELLENT, the staff is friendly, welcoming, knowledgeable, and helpful, the beds are heavenly. The restaurant (Dragonfish) has amazing food, and a wonderful happy hour small plates menu, though it can get quite busy, the hostess just took our room number and called us when our reservation was ready. One of my favorite places to stay in Seattle.

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SBDtravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParamountHotelSEA, General Manager at The Paramount Hotel, responded to this review, 21 January 2012
Thank you so much for your wonderful review! We are thrilled you found your stay with us enjoyable and our staff helpful and friendly. We're happy you were able to dine at Dragonfish, too. I will be sure to pass this review on to our team members. They will be very happy to hear. Hope to see you again on your next visit to Seattle. Thanks again!
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Seward, Alaska
1 review
5 of 5 bubbles Reviewed 7 January 2012

We have stayed at the Paramount Hotel in downtown Seattle for many years both for business and pleasure at different times of the year. We have always enjoyed our stay and the staff (from Ms. Edwards in Sales to the front desk and the valet service) have always made us feel welcome. The Paramount's customer service is great as well as the location and on site restaurant, the Dragonfish. Our rooms are always clean and reasonably priced. I would not hesitate to recommend the Paramount Hotel. We have not been disappointed with any of our many stays.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kathleen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParamountHotelSEA, General Manager at The Paramount Hotel, responded to this review, 11 January 2012
Thank you so very much for not only reviewing your time spent with us, but also your kind words about our team, and continuing to be a loyal guest. Reviews like this make our day here at the hotel. Thank you for allowing us to serve you. Hope to see you again!
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Additional Information about The Paramount Hotel

Property: The Paramount Hotel
Address: 724 Pine St., Seattle, WA 98101
Phone Number:
Region: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#6 Family Hotel in Seattle
#6 Romantic Hotel in Seattle
#19 Business Hotel in Seattle
Price range (per night): ₹ 13,556 - ₹ 30,838
Hotel Class:3.5 star — The Paramount Hotel 3.5*
Number of rooms: 146
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Also Known As:
Paramount Seattle
Seattle Paramount
Paramount Hotel Seattle

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