We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Fancy vintage hotel with more character than most” 4 of 5 bubbles
Review of Hotel Sorrento

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Sorrento
Ranked #26 of 100 Hotels in Seattle
Certificate of Excellence
Seattle
Level Contributor
66 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Fancy vintage hotel with more character than most”
4 of 5 bubbles Reviewed 28 April 2012

I walked in off the street and was able to get a room for the lowest rate I had seen advertised online. There weren't any normal rooms available so they upgraded me to a suite at no additional charge. The suite was nice with a roomy living room area and a bedroom.

They didn't hassle me about checking out late, either. The location is less central than some, a few blocks east of the downtown core. My room lacked an in room safe, a standard amenity in most hotels at this price point. They authorized twice the room rate at check in and the amount has yet to be released (it's been several days now).

The bed was dreamily comfortable with 9 pillows!

Room Tip: Check in late, I did and got upgraded to a suite for free because they were out of standard rooms!
See more room tips
  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lael_Lael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

817 reviews from our community

Traveller rating
    512
    206
    65
    24
    10
See reviews for
102
340
65
163
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (190)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 April 2012 via mobile

We stayed at Sorrento for 6 nights, a young lady at a reception desk checked us in with an offer of an upgrade to a suite with a great price, she sold us! We would buy anything she sells. She was friendly and personable not a cookie cutter type. We traveled from Ireland to USA on vacation, long trip from home. She welcomed me and my wife like we were her most valuable customer. It was quite an impression that she made on us. Sorry, we don't remember her name. She is new there, i believed she has a slight accent. I think her name was Celine but not sure. We would like to thank her for making our visit to the Sorrento memorable. With her assistant, We could not see any flaws. All staff was helpful and friendly. Our room was beautiful and courtesy car was a plus. With an outstanding service of the front staff, we will return for our next trip to the US. We had a great time!

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Elanor-dub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, NE
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 19 April 2012

I throughly enjoyed my stay at the Sorrento Hotel. I chose this hotel because I wanted to stay in a hotel with some history and I was not disappointed. Not only is the hotel itself amazing- beautiful rooms and historic charm- the staff was impeccable. In particular, the concierge staff gave exceptional advice and were very pleasant.

As an added bonus for any females traveling alone, the hotel offers a car service that will drop you off in the tourist areas (within 2 miles of the hotel) and pick you up. I found this exceptionally helpful later in the evening when I did not want to walk around in unknown areas by myself.

I highly recommend this hotel to everyone. It was a wonderful experience and I look forward to staying there again the next time my travels bring me to Seattle.

  • Stayed April 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Leslie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamJohnsonSr, General Manager at Hotel Sorrento, responded to this review, 20 April 2012
Thank you for the terrific review, we appreciate you taking the time to share with others some of the details of your experience. I am glad that you found the car service useful, and that our team took good care of you in an unfamiliar city. We look forward to welcoming you back again in the future. My best, Sam Johnson - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, NC
2 reviews
5 of 5 bubbles Reviewed 18 April 2012

I have stayed at the Sorrento twice while travelling for business. The hotel is marvelous but what really makes the stays wonderful is the attentive staff. Prepare to be spoiled! The suites are luxurious and the location is great. I'm looking forward to my next visit with eager anticipation. You can't go wrong by choosing the Sorrento!

  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank n2horsesnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamJohnsonSr, General Manager at Hotel Sorrento, responded to this review, 20 April 2012
Thanks for the great review, and I am glad that our team took good care of you. I myself am headed your way in the next couple of weeks, as my daughter graduates from Elon University in Elon, NC.. We are hoping for a sunny day! Please come and stay with us again on your next trip to Seattle. My best, Sam Johnson - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bellevue, Washington
Level Contributor
228 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 17 April 2012

The most exotic happy hour foods in Seattle - rabbit pate, fried smelt, lamb meatballs, etc goes beyond most happy hour fare. The lobby area is one of the best hide-outs in Seattle, especially on a rainy day.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Brian12154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamJohnsonSr, General Manager at Hotel Sorrento, responded to this review, 20 April 2012
Thanks for sharing your comments about our new Happy Hour menu! Our brand new Executive Chef Dan Gilmore is re-working all of our menus, and they are being very well reeceived. We appreciate the positive feedback! We hope to see you again soon, on the next rainy day - today! My best, Sam Johnson - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Seattle hotels
Belltown
Hotel Andra
Hotel Andra
#13 of 100 in Seattle
4.5 of 5 bubbles 1,956 reviews
Downtown
Kimpton Alexis Hotel
Kimpton Alexis Hotel
#5 of 100 in Seattle
4.5 of 5 bubbles 1,922 reviews
Show Prices
Show Prices
Show Prices
Hotel 1000
#9 of 100 in Seattle
4.5 of 5 bubbles 2,897 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Sorrento? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Hotel Sorrento

Property: Hotel Sorrento
Address: 900 Madison St, Seattle, WA 98104-1234
Phone Number:
Region: United States > Washington > Seattle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#16 Luxury Hotel in Seattle
#18 Business Hotel in Seattle
#23 Family Hotel in Seattle
#25 Romantic Hotel in Seattle
Price range (per night): ₹ 10,642 - ₹ 24,149
Hotel Class:4 star — Hotel Sorrento 4*
Number of rooms: 76
Official Description (provided by the hotel):
Situated on First Hill overlooking downtown Seattle the Sorrento Hotel infuses a classic old world style with modern conveniences. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com and Expedia so you can book your Hotel Sorrento reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sorrento Hotel Seattle

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing