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Reviewed 12 May 2018 via mobile

I absolutely loved our stay here. So much room, beautifully landscaped, quiet. Has large barbecue grills, pools, covered patio. The only downfall was poor internet connection. Even with IT help, I couldn’t get a stable enough connection to get work done. But if you’re here for pleasure only, no downsides at all.

Stayed: May 2018, travelled with family
3  Thank soulnsun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria C, Manager at Wyndham Kona Hawaiian Resort, responded to this reviewResponded 25 May 2018

Aloha,

Thank you for choosing Kona Hawaiian Resort to work and play. We are glad you loved your stay with us and enjoyed the amenities. We are in the midst of upgrading our internet connections. So I hope your next visit with us, you will have a seamless, undisturbed network experience.

Once again, it was our pleasure to have been your Host and provide memorable experiences.

Mahalo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018

The resort was wonderful. Beautiful grounds, clean spacious rooms, comfortable bed and furniture, friendly staff. The pools were great and just the right temperature. One jacuzzi was not working when we first visited but was fixed by the next day. The location of the resort was excellent as long as you had a car. You have to drive to get to food or shopping unless you were ok with a fairly long walk. I hope we can return someday.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank Juli S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria C, Manager at Wyndham Kona Hawaiian Resort, responded to this reviewResponded 3 May 2018

Aloha,

Thank you for the positive comments. They are much appreciated. When issue arise, such as the Jacuzzi, we try our best to make the necessary repairs quickly so our owners and guests are not disturbed. We are glad that the location suited you and your family.

Once again, thank you for choosing Kona Hawaiian Resort, and we look forward to be of service on your next visit with us.

Mahalo!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018

So very relaxing and the prefect location for us. I prefer to stay in Kona, the drier side of the island. This location is a perfect home base for all of my island activities, as we find ourselves enjoying the entire island. The property offers a lot of onsite activities in addition to the two pools for the days you decide to stay on property and simply relax.

Stayed: April 2018
Thank B312014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2018 via mobile

The units are spread out on property. Furnishings are nice. Balcony is large. Tile is green and out of date. Kitchen could use a remodel. Some rooms have a sliver of ocen view.

Front desk is friendly and helpful. Timeshare sales people are pushy and try to offer small discounts on tours.

Centrally located but not ocean front.

Stayed: April 2018, travelled with family
Thank AdventureTripping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria C, Manager at Wyndham Kona Hawaiian Resort, responded to this reviewResponded 3 May 2018

Aloha,

Thank you for submitting your valued comments. They are much appreciated, and are evaluated to assist us in improving owners and guests experiences. Our next phase of remodel will include the kitchen and bathrooms. Should you have encountered any shortcomings during your stay, we sincerely apologies as we try our best to provide special and memorable experiences.

Thank you for choosing Kona Hawaiian Resort, and we look forward to being of service on your next visit with us!

Mahalo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2018

The resort was nice with 2 bedrooms/ 2 bathrooms condos. Check-in was easy, Joy from the concierge/activities was very helpful and knowledgeable about the resort and the area. We enjoyed the lei making and the walk around the resort. The resort is close to the fruit market and restaurants.
The whole experience took a nose dive once I had to deal with their sales pitch. Their manager Clarisa was the rudest one of all I felt like she was scolding me. I mentioned my experience at the front desk person that send me to the sales pitch and initially assured me that "they have got better since Wyndham has a new President" but once she heard that one of the sales managers was the rude one she was just "really sorry"... skip the sales pitch ,,, skip the aggravation, don't waste precious vacation time on them

Room Tip: Skip the sales pitch at all costs!
  • Stayed: April 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank TAMT96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria C, Manager at Wyndham Kona Hawaiian Resort, responded to this reviewResponded 25 May 2018

Aloha,

Please accept our sincere apology for the delayed response.

Thank you for submitting your comments. They are most welcomed and appreciated. Your insight and feedback will assist with re-training to improve owner/guest experiences. We surely understand how valuable these vacations are to all and would like to apologies for any shortcoming incurred during your stay. While at the Resort, we try our best to ensure your enjoyment and comfort as well as sharing the "Aloha" spirit.

Once again, we thank you for choosing Kona Hawaiian Resort.

Mahalo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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