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“Be very careful.....” 2 of 5 bubbles
Review of Castle Kona Bali Kai

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Castle Kona Bali Kai
California
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Be very careful.....”
2 of 5 bubbles Reviewed 27 February 2012

We stayed on the "mountain" side, across a fairly busy street, from the lobby and ocean view condos. I had read the reviews and knew what we were in for, but we booked late and this was about all I could find. This is the only condo I've ever stayed in with my main goal being to get away from it! It wasn't just the condo itself it was the NOISE. We were told we had a King sized bed but got a queen; when I called I was brusquely told that's how they do it, basically you get what you get. I think that the people staying on the ocean side may have a drastically different vacation than we did on the "mountain" side. I say "mountain" in quotes because I did not see a mountain from our condo; I saw another condo building and parking lot. Our condo was somewhat dirty, the fabrics faded, only a couple towels, and i suspect that the blanket on our bed and the pillow shams had not been washed. No washer/dryer in our condo. The condo above us was privately owned, so when I finally called the front desk to say that the very loud "stomping" noises were becoming unbearable, the front desk was unable to do anything about it, suggesting we call security to deal with it. The front desk was never rude exactly, just not helpful. I bought my own cleaning supplies and cleaned the counters, etc myself. The bed wasn't great but it was okay. The towels dried each day and we were able to re-use them until we got two more at the 5 day point (we stayed 10 days); we were given one kitchen towel for 10 days. Walking across the street and sitting on the chaise lounges on the small beach by the ocean view condos was a highlight. The ocean view condos had bigger lanais (balconies); ours was tiny, only about 3 feet deep. One of the stove burners worked inconsistently and once the smoke alarm went off when we boiled water. The air conditioner was only in the living room and was extremely LOUD when on. I slept well at night and wasn't by bothered by street noises because we were a couple buildings back from the street. Alii Drive is a very busy street in which most of the Kona condos are located. We constantly heard truck back up beeping, bass from car radios during the day. In the condos we often heard a baby cry, and always the loud footsteps from upstairs.... a fluke? poor construction? all I know is that we seldom stayed in for meals. At 3:30am every morning VERY loud sprinklers went off outside our bedroom window. The pool is across the street by the lobby and is perhaps the least attractive pool I've yet to see. I had a great vacation but it was despite this condo. And, to make matters worse, the condo rate wasn't exactly cheap. If you can stay on the ocean side or plan to never stay in your condo and just need shelter, this may be the condo for you. I don't recommend it otherwise.....

Room Tip: I wouldn't stay here again, but I think the ocean side condos may be a better bet
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  • Stayed February 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank DayTripper1959_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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401 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (116)
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minnesota
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 24 February 2012

f you want a nicer than average condo, in a great location, with an amazing lanai literally just a few feet from the ocean--this is it! When we sat back further on the big lanai, we couldn't even see land, just the ocean--that's how close it is to the water.

Everything you need (laundry, kitchen, 2 BR/2 BA, even beach items) comes with this top-floor condo. We spent a lot of time at the condo, making every breakfast and most dinners there and enjoying them on the lanai. Best sunset view in Kona! Turtles on the beach (please don't get too close--they are legally protected). Surfers every day for your entertainment. We spent 23 glorious days on the island and our rental was a big part of the enjoyment.

Room Tip: When you rent a condo, realize one condo is not equal to the next. Their cleanliness, furnishings...
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  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank minnesotajul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oahu, Hawaii
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 18 February 2012

Hotel is 3 miles outside city center. Not really within walking distance. Staff was very particular about check in time being precisely at 3:00. Made us wait 4 minutes by stating the room was not ready. Then shift change at 3 and suddenly our room was ready. Room had head hair on top cover. Hotel is converted 70's apartments. Cheaper but be wary you get what you pay for.

  • Stayed February 2012
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank 808Surfrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kailua-Kona hotels

Helena, Montana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 6 February 2012

Our room was a partial ocean view suite, it was located across Ali'i drive from the main hotel. Traffic noise was terrible. The room was outdated and in bad need of some renovations. The bed was sagged into the middle so bad that even though it was a king size bed we always ended up in the middle. A lot of the everyday kitchen items were missing IE: spatula, steak knives, frying pan, etc. The folks at the front desk were the only redeeming value at the resort. They were quick to help resolve all of the issues within their power.

Room Tip: From talking with others at the resort book in the main building or building 5.
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  • Stayed January 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank andy j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 February 2012

Just wanted to advise that Kona Bali Kai has been totally renovated and is just wonderful. New Kitchen with new cabinets and granite counter tops, new bathrooms with beautiful walk in showers, new tile and tiled lanai, full size washer and dryer. This is one of the best units at the Bali Kai and we enjoy coming every year. The owners advertise on VRBO, listing number 283901. Book early as the condo stay full most of the time with repeat guests. We just love it.

Room Tip: 409 is on the top floor and no noise from above. Plus only 3 units down from the elevator. Great f...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Konasunlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Castle Kona Bali Kai

Property: Castle Kona Bali Kai
Address: 76-6246 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-4614
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #17 of 35 Speciality Lodging in Kailua-Kona
Price range (per night): ₹ 7,580 - ₹ 27,885
Hotel Class:3 star — Castle Kona Bali Kai 3*
Number of rooms: 154
Official Description (provided by the hotel):
Kona Bali Kai is a condominium resort located on the ocean's edge, displaying an uninterrupted vista of magnificent Kona sunsets. Choose from studios, one-, two-, and three-bedroom suites with full-kitchens, private lanai, and ocean or mountainside views. Amenities include a swimming pool, barbecue areas throughout the resort, and a laundry facility. ... more   less 
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Also Known As:
Kona Bali Kai Hotel Kailua-Kona
Castle Kona Bali Kai Kailua
Castle Kona Bali Kai Hotel
Castle Kona Bali Kai Hawaii/Kailua-Kona

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