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Aston Kona by the Sea
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Reviews (639)
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All reviewsocean frontsandy areafull kitchendaily maid servicethe big islandliving roomwasher and dryerbedroom oceanfrontsalt water poolcovered parkingcleaned dailyunderground parkingoffice staffgreat place to staysand beachgreat ocean viewswaves crashing
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372 - 377 of 639 reviews
Reviewed 7 March 2012

The place was wonderful! Staff excellent to deal with, maid service everyday..pool area really nice and lots of chairs to choose from. Nice having washer/dryer and full kitchen..we didn't have any problems in our room with WI-fi, maybe a little slow, but fine..the views were amazing! Two couples stayed in room 122. Only problem is we want to go back.. ;) The Big Island is Paradise!

  • Stayed: February 2012, travelled as a couple
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2  Thank Sara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this reviewResponded 11 April 2012

Thank you for your great reveiw

We sincerely hope you return and visit with us again.

Brian Hirata
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2012

We stayed at the Aston Kona By The Sea in February of 2012. We had some reservations based upon a few of the earlier reviews. We were not at all disappointed with our stay -- right on the ocean though without a swimming beach. We watched surfers and body boarders right off our balcony. Would definately stay there again. A short drive to restaurants and shopping, but not a major inconvenience.

Room Tip: We stayed in unit 403.
  • Stayed: February 2012, travelled with family
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1  Thank w e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this reviewResponded 1 March 2012

We are very appreciative that you gave us an opportunity to show what a great oceanfront property we are. Hearing from our guests with constructive and great reviews makes sure we continuously improve.

Thanks again for staying us.

Brian Hirata
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 February 2012

We just returned from a 7 night stay in room 107 and are already planning another trip back. We were initially disappointed in our room due to old and frayed carpet and a general lack of upkeep. The hotel quickly offered us an opportunity to look at a couple other available units but in the end stayed in 107 due to the beautiful view. Phillip at their Expedia front desk was great and gave us some good hiking tips and was very upbeat and friendly! We really enjoyed having a pool and hot tub both looking out to the ocean as well as a sandy area with chases and palm trees. It's just a cozy place :). They also have a fun DVD machine with complimentary rentals including all the latest new releases. The staff is very friendly and accommodating and overall this property is a great value.

  • Stayed: February 2012, travelled as a couple
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4  Thank curtdiloveitaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this reviewResponded 1 March 2012

Thank you for your feedback regarding the condition of your unit. Please be assured your comments are very important to help us continuously improve our services and product. I am always confident our staff is the difference of a great stay.

Please return we will always be here for you.

Brian Hirata
Guest Service Manager

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Reviewed 28 February 2012

We just got back from our trip to Hawaii and I must say that this hotel made our stay even more pleasurable. The ocean front rooms have killer views, are large and comfortable. The unit itself is very nice and had 2 bathrooms which was great!! The bed was large and very comfortable. The front desk staff was very friendly and extremely efficient! There was daily maid service, and unlike other hotels, they actually cleaned the unit every day and it was soo nice to come back after a tiring day to a clean unit. LOVED it!!! Can't wait to go back....

  • Stayed: February 2012, travelled with family
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1  Thank NRINewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this reviewResponded 1 March 2012

Please do not wait too long for your return. We truly enjoy guests that appreciate what we offer and look forward to being of service once again.

Mahalo

Brian Hirata
Guest service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2012

We booked 7 nights through Costco and were very happy with our condo. We had a one-bedroom, two-bathroom unit on the fourth floor of the ocean view tower. The living room, bedroom and lanai were all spacious and comfortable. The kitchen and bathrooms had been recently updated. The condo had everything we needed, including a washer/dryer, icemaker, blender, beach chairs, travel cooler, dvd player, books, and everything we needed to cook and eat, including several nice grills down by the pool. It was 1.5 miles from all the restaurants and shops in Kona town - close enough to walk, but not so close that we heard traffic all day/night long. We went during February, and I know the place was full, but it never seemed crowded. There were always plenty of lounge chairs by the pool or beach. The people who worked there were all very nice and helped us with any request. Although we couldn't see the sunset from our lanai, we could view it from the chairs on the sand. I would highly recommend this condo. Also, be sure to eat at the Harbor House (Kona harbor) and Jackie Rey's (up one street from Alii.

Room Tip: If you want to see the sunset from your lanai, you have to book an ocean FRONT room, not ocean view.
  • Stayed: February 2012, travelled as a couple
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2  Thank Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this reviewResponded 1 March 2012

We appreciate that Kona by thr Sea made your trip to Hawaii feel like home. Our staff takes pride in the service they provide. With the added ocean right in front and warm blue skies no vacation could be better.

Thank you for staying with us please return soon.

Brian Hirata
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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