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“Relaxing, Clean, Spacious”

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Aston Kona by the Sea
Certificate of Excellence
Beverly, Massachusetts
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Relaxing, Clean, Spacious”
Reviewed 16 March 2012

We stayed for a week here, having booked our trip through Costco Travel. Our family of four had a two bedroom, two bathroom oceanfront condo on the 4th floor. The condo's kitchen seemed brand new but the rest of it was not - but it wasn't too tired or dated by any stretch. The staff at Aston Kona, from the front desk to the landscaping crew to the housekeepers, are excellent - really friendly, helpful, genuinely concerned about making your stay a nice one. Even though I would pull up the linens on the bed every morning, housekeeping always came in and cleaned and made the bed properly. The pool is very nicely maintained and a welcome respite after long days sightseeing or being on the beach. Some guidebooks will say that staying on Alli Drive (where this condo is located) can be noisy, but this part of the road is quiet. We never heard a car from the oceanfront side. Definitely go to the orientation offered by Expedia every morning. There is no hard (or soft) sell on anything but instead, good information on places to go and things to do.

Room Tip: We were on the 4th floor and had lovely views...although there were palm trees obscuring a full-on o...
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  • Stayed February 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Gemellimom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this review, 11 April 2012
Aloha and thank you for staying with us. Our staff always provide our best service and willing to assure a vacation to remember.

Please return soon.

Brian Hirata
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (156)
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English first
Halifax, Nova Scotia, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 March 2012

The place was wonderful! Staff excellent to deal with, maid service everyday..pool area really nice and lots of chairs to choose from. Nice having washer/dryer and full kitchen..we didn't have any problems in our room with WI-fi, maybe a little slow, but fine..the views were amazing! Two couples stayed in room 122. Only problem is we want to go back.. ;) The Big Island is Paradise!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this review, 11 April 2012
Thank you for your great reveiw

We sincerely hope you return and visit with us again.

Brian Hirata
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naperville, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 March 2012

We stayed at the Aston Kona By The Sea in February of 2012. We had some reservations based upon a few of the earlier reviews. We were not at all disappointed with our stay -- right on the ocean though without a swimming beach. We watched surfers and body boarders right off our balcony. Would definately stay there again. A short drive to restaurants and shopping, but not a major inconvenience.

Room Tip: We stayed in unit 403.
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank w e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this review, 1 March 2012
We are very appreciative that you gave us an opportunity to show what a great oceanfront property we are. Hearing from our guests with constructive and great reviews makes sure we continuously improve.

Thanks again for staying us.

Brian Hirata
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
seattle
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 29 February 2012

We just returned from a 7 night stay in room 107 and are already planning another trip back. We were initially disappointed in our room due to old and frayed carpet and a general lack of upkeep. The hotel quickly offered us an opportunity to look at a couple other available units but in the end stayed in 107 due to the beautiful view. Phillip at their Expedia front desk was great and gave us some good hiking tips and was very upbeat and friendly! We really enjoyed having a pool and hot tub both looking out to the ocean as well as a sandy area with chases and palm trees. It's just a cozy place :). They also have a fun DVD machine with complimentary rentals including all the latest new releases. The staff is very friendly and accommodating and overall this property is a great value.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank curtdiloveitaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this review, 1 March 2012
Thank you for your feedback regarding the condition of your unit. Please be assured your comments are very important to help us continuously improve our services and product. I am always confident our staff is the difference of a great stay.

Please return we will always be here for you.

Brian Hirata
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 February 2012

We just got back from our trip to Hawaii and I must say that this hotel made our stay even more pleasurable. The ocean front rooms have killer views, are large and comfortable. The unit itself is very nice and had 2 bathrooms which was great!! The bed was large and very comfortable. The front desk staff was very friendly and extremely efficient! There was daily maid service, and unlike other hotels, they actually cleaned the unit every day and it was soo nice to come back after a tiring day to a clean unit. LOVED it!!! Can't wait to go back....

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NRINewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eagle10, Guest Relations Manager at Aston Kona by the Sea, responded to this review, 1 March 2012
Please do not wait too long for your return. We truly enjoy guests that appreciate what we offer and look forward to being of service once again.

Mahalo

Brian Hirata
Guest service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aston Kona by the Sea

Property: Aston Kona by the Sea
Address: 75-6106 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-2312 (Formerly ResortQuest Kona By The Sea)
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 35 Speciality Lodging in Kailua-Kona
Price range (per night): ₹ 13,565 - ₹ 24,094
Hotel Class:3 star — Aston Kona by the Sea 3*
Number of rooms: 86
Official Description (provided by the hotel):
An intimate, oceanfront resort with breathtaking views and spacious suites. This condominium resort fronts a magnificent rocky shoreline with its own sandy lounging area, outdoor barbecue facilities and more. Located just south of historic Kailua-Kona with its charming shops, dining and nightlife. ... more   less 
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Also Known As:
Aston Kona By The Sea Hotel Kailua-Kona
Kona Sea
Resortquest Kona Sea
Kona By The Sea
Aston Kona By The Sea Hawaii/Kailua-Kona

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