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Reviewed 29 July 2018 via mobile

This is basically heaven

The management team are the very best of the four seasons and run an impeccable resort

4 restaurants to choose from all good all relaxed and reliable

Rooms are fantastic with good aircon and great views

I have been looking for what’s wrong and I can’t find it anywhere

It’s the best of the best

Stayed: July 2018, travelled with family
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison T, Public Relations Manager at Four Seasons Resort Hualalai, responded to this reviewResponded 30 July 2018

Aloha Michael H,

Thank you so much for taking the time to leave us such a wonderful review. It seems you had a fantastic time and we are so honored to have had the opportunity to provide this for you- we know you deserve it! We appreciate the feedback and hope to see you again soon in paradise.


Allison Tan
Public Relations Manager
allison.tan@fourseasons.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2018

We stayed 6 days with the family. Amazing location and beautiful well kept landscape. Great service - esp. by the pool - and very friendly personnel everywhere. Tremendous sports offerings and very family/kids friendly.
Food quality is appropriate but not impressive and very pricy. $39 plus service and tax for spaghetti with tomato sauce at the pool restaurant is over priced. Wine prices are not cheap but still ok.
Rooms are outdated and urgently need renovation in this price league. Beds in particular are old and too soft. Room service was very late - 3-4pm and pull down service once missed.
We would come back after renovation but would now prefer FS Lanai, where we are heading now.....

Stayed: July 2018, travelled with family
2  Thank TEU793
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison T, Public Relations Manager at Four Seasons Resort Hualalai, responded to this reviewResponded 30 July 2018

Aloha TEU793,

Thank you so much for taking the time to leave us such this review. We appreciate the feedback regarding the rooms and will be sure to pass this on. We are happy to hear you had an overall positive experience, especially at the pools! We hope to see you back again in the near future.


Allison Tan
Public Relations Manager
allison.tan@fourseasons.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2018

This resort is pricey for sure but easily make up for by providing outstanding service and of course the perfect setting. The beach is somewhat limited in size so if you are looking for an amazing beach get away - something with a larger beach might be better. The service is Four Seasons all the way.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank Joanne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison T, Public Relations Manager at Four Seasons Resort Hualalai, responded to this reviewResponded 30 July 2018

Aloha Joanne G,

Thank you so much for taking the time to leave us such a wonderful review! We appreciate the feedback and are so happy to hear you had an overall positive experience with us here at Hualalai. We look forward to seeing you again soon!


Allison Tan
Public Relations Manager
allison.tan@fourseasons.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2018

Everything was exceptional. The gym is beyond what gym dreams are made of. Way better than a normal hotel/resort gym. The staff were amazing, really going out of their way to accomodate and meet our wants and needs. The bed was SO comfortable too!

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank lallen953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison T, Public Relations Manager at Four Seasons Resort Hualalai, responded to this reviewResponded 30 July 2018

Aloha lallen953,

Thank you so much for taking the time to leave us such a wonderful review! We are so grateful you chose to spend your honeymoon celebration with us. We hope to see you again soon in paradise, perhaps for an anniversary? Mahalo!


Allison Tan
Public Relations Manager
allison.tan@fourseasons.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2018

After coming to the big island for years we finally stayed at the four seasons. The service was attentive and the food at the beach grille was good as was breakfast. The steak house was not good. Ate there twice and was not impressed. The rooms were very outdated and our pillows were flat and uncomfortable. The property was beautiful. Enjoyed talking to Christian who was very nice and the lady making omelettes. The beaches were nice but the vog was really bad on our last two days. The resort building could use some repair. It was fun but not what I had envisioned for the cost.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
2  Thank adame646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison T, Public Relations Manager at Four Seasons Resort Hualalai, responded to this reviewResponded 23 July 2018

Aloha adame646,

Thank you so much for providing such valuable feedback and I apologize that your stay with us did not meet your expectations.

We would love to hear any additional comments you may have, so please feel free to contact me directly at any time.

Mahalo!

Allison Tan
Public Relations Manager
allison.tan@fourseasons.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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