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Crvena Luka Hotel & Resort
Ranked #4 of 13 Hotels in Biograd na Moru
Reviewed 3 October 2017 via mobile

We stayed at Crvena Luka resort on a business occasion. We used their accommodation and conference facilities and meals. Overall, we were very satisfied. The rooms are spacious and comfortable, meals tasty, staff pleasant and friendly. I would not mind going there again.

Stayed: September 2017, travelled on business
Thank Dance P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 113 reviews

Reviewed 28 August 2017 via mobile

So we'll start with the good.

The bay is gorgeous.

Ok that's the good now the not so.

The website says beach or pine forest views - we got the back of apartment in front of us which did have beach view!

The website says tennis courts - no, unplayable and dangerous clay surface with lines a serious trip hazard, baselines so worn to be laughable and loan equipment a joke.

The website says mini golf - er no equipment available and staff saying no idea when will be!? There's a decathlon locally so how much would it take to go buy 6 putters? The mini golf had clearly been unused for months and months

The website says table tennis - mmmm yeah well only two of four at all playable and location did not allow for anyone to join you to sit and watch

The website says shop on site - there isn't!

The website says kayaks available - I counted three total of which two were taking on water and trying to get one for your kids impossible as everyone else also trying

The website says gym - ok so small weight gym ok but cardio rubbish with just two cycles and one running machine despite room for cross machines and rowers to make it worthy on 4star rating

As for the apartment...
Not enough glasses for us and no wine glasses at all
Only four seats on balcony but sleeps 6?
Damp on almost all walls
Washing machine but no iron and no chance to borrow one! And for god sake what does it take to put a door up to hide it away?
Bins outside our door constantly overflowing
Ridiculous bright blue led lights on all switches - cos I'd never think to feel the wall next to a door to find one at night
Ants in cutlery draw all week and despite asking every day no attempt by staff to sort

Added to above they have a chronic wasp issue which made every meal a comedy of arm waving and cursing

They did give us free breakfast cos of oversold views from balcony but wasn't anything to shout about - if I had paid I'd be seriously miffed

Overall save your money and go elsewhere which doesn't mislead on the website and delivers what it says

Stayed: August 2017, travelled with family
Thank Miles T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrvenaLuka, General Manager at Crvena Luka Hotel & Resort, responded to this reviewResponded 2 weeks ago

Dear Miles,
first of all i would like to say that i am sorry for your disappointment.

We are taking your comments as a suggestions for improvements on which we are constantly working hard and which we believe would be resolved by next year.

We also hope that we will be given another chance by your family to present our progress and improvements.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2017 via mobile

Nature: 9/10
Food: 2-3/10 with the exception of the pizzeria where the pizza is 9/10
Room: very basic 5/10 but clean. Poor soundproofing.
Staff: waiters average, hotel staff and child entertainers are good.

It was my second time here; the food was definitely much better in 2015 (half-board).

It seemed this year that more outsiders (non-resort guests) were allowed to enter the beach = bigger crowd.

All-in-all we enjoyed our stay here and didn't regret going back. But the deteriorating food level, more people on the beach means that I will probably not risk going back next year and pay the premium for crvena luka unless these things improve.


Stayed: August 2017
Thank gbodis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

The resort ist huge. We were in Hotel Kana, that is part of this resort. The room was big and very comfortable, we liked especially the bathroom. From the balcony we could hardly see the sea, but it was OK. It looks like it was bought by a french company called "Pierre et vacances", It's very clean and professional. The breakfast menu is not excellent, but very good. It's a stone beach and unfortunatly they have to few seats for all the guests. The restaurants of the resort are very expensive, but the offer good food. I recommend the "il moro" if you are ready to spend a lot of money and to eat very good. In the night it's quite and there's a very romantic ambiente. The personal is friendly and helpful, but what was strange for croatian speaking visitors, is that the cleaning staff talks to guests with "ti" and not with "vi", what I would expect as somebody who doesnt know them. Especially because it's a 4-Star hotel and not very cheap.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017 via mobile

This place is stunning...the beautiful sea bay with sandy beach, all in pine wood, beach in the shadow perfect for small kids, sunbeds on the disposal, even though people coming in the morning and "reserving" with towels at this time of the season it was enough space... Everything is being taken care of, the lawn is constantly being mawn, there is no garbage anywhere, cleaning ladies doing good job with cleaning the rooms, all perfect.
Hotel room is nice and clean, great isoltion so you don't here neighbours.
And, it is so quiet and peaceful that you can really sit and relax. The locals were not entering while we were there, only guests from the resort so it looks even a bit empty which is extra great.
The only BIG thing that they have to change quickly is the staff in the restaurant. That seems like kids on practice from school that are playing, not at all on the level of the 4* resort! Completely not organized, young guys walking around like they don't know even what to do, with empty tray while tables full of dirty dishes, they do not take from your table when you finish nor they clean fast enough from previous guests so so you have to ask for new fork and knife and then wait. Most of the staff just wondering around, like they had a sleapless night, not even taking care of how they are dressed (shirts hanging out, pants like they are hiphopers...).
We have a small baby, nobody asked any day do we need a chair for him, we had to either chase the stuff to bring it or bring it on our own. There were 3 chairs, 2 of them with broken tray, all dirty from previous baby eating so I had to clean it every time before using.
Regarding food it is okeish, but not filled in fast enough. Like they are supprised that food is being eaten and then they start to work on refills.

Stayed: July 2017, travelled with family
1  Thank KIKI9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crvena Luka Hotel & Resort

Address: Crvena Luka 1, Biograd na Moru 23210, Croatia (Formerly Resort Crvena Luka Apartments & Villas)
Region: Croatia > Dalmatia > Zadar County > Biograd na Moru
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 13 Hotels in Biograd na Moru
Price Range: ₹ 6,145 - ₹ 20,634 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crvena Luka Hotel & Resort 4*
Number of rooms: 100
Official Description (provided by the hotel):
HOTEL GENERAL; Crvena Luka Hotel & Resort, due to its ideal location and unique combination of Modern Design in secular pine forest with a beautiful promenade surrounded by a sandy beach is an ideal destination for those who need relaxation with privacy and search, but it is very near various events and would be natural parks. Holiday dreams was to turn off and enjoy the true nature of the Adriatic Sea. Discover a crystal clear turquoise blue sea, enjoy quite a different fashion, swim or snorkel the calm relaxing Croatia, the scent of the centuries-old pine trees and the fresh sea breeze. Choose from the sea and beach between our Modern Hotel, Luxurious Apartments Luxurious villas or even just a few meters. The direct contact with nature, the interiors and luxurious atmosphere, are the reasons why you should choose Crvena Luka as an ideal place for your exclusive holiday in one of the most beautiful places in Croatia. Each of our highly- designe, newly built double rooms, suites, apartments and villas with exclusive and advanced technology built in harmony with the nature they are surrounded and divided in 5 different accommodation units: Crvena Luka Hotel: Choose between a standard or superior room, with their modern technology and design, beautiful views and his outstanding service will ensure you a memorable and relaxing stay. Crvena Luka Family Hotel (Family Suites): The Family Suites offer everything you need for a relaxing holiday, this exclusive and luxurious apartments are furnished with modern designs and technology. Crvena Luka Hotel Dependence: This charming hotel Crvena Luka branch offers an intimate atmosphere combined with comfortable and spacious rooms. Crvena Luka Apartments: Comfortable apartments with elegant furniture design and modern technology guarantee you a great and memorable time with your family, friends, spouse or colleague. Crvena Luka Villas: These villas are 10 meters from the sea, designated exclusively and equipped with modern technical details. Their large terrace with a glass sliding door will give you the feeling of being in touch directly with the sea. HOTEL LOCATION: The resort Crvena Luka is located near Biograd na Moru, thrilled with its ideal location and unique combination of Modern Design in secular pine forest with a beautiful promenade, surrounded by a sandy beach Crvena Luka even for demanding guests it is an ideal location as well as holiday destination for each. Crystal clear sea in the bay "Crvena Luka". The Crvena Luka Bay offers turquoise sea opposite of the Kornati National Park, a wild and unspoiled series of islands, like a pearl necklace divided from 150 islands, islets, reefs, pine trees, olive groves and the Nature Park Telascica, a gulfs, near the famous Silverlake. HOTEL ROOMS: Enjoy your holiday and stay at our resort yet personal and choose between a standard double room, double room superior, family suite, apartment or even one of our beautiful villas (Villa Princess, Villa Royal, Villa Imperial). The beautiful family suites, apartments and villas are spacious, elegant and refined with a living area of 70 m² to 91 m² and have a park or sea views, terrace furniture Profiled mar an balcony, free internet access and modern and comfortable facility with technical details. Our double room with a living area of 26 m² with 4 m² terrace furnished with a double bed (queen size), mini-living room with sofa, shower / WC, satellite TV, telephone, WI-FI, air conditioning, safe and mini bar. SERVICE: To give you the best possible Hotel & Resort service are our, trilingual, reliable and experienced team around the clock for disposal and offer a high standard of service. Our services include reception, restaurants, bars, security, laundry, cleaning, spa & wellness center, fitness center, conference room, and much, much more. Trust our reliable team and enjoy your holiday from the first to the last day. ... more   less 

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