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Reviewed 5 April 2018 via mobile

It is rare in this day and age to find a hotel that combines luxury, fantastic service and an informal warm family feel.

This is our 4th year coming here and each year we are already looking forward to our next stay.

The food is exceptional, each evening you are treated to a dinner that would not be out of place in an award winning restaurant.

The hotel’s facilities are second to none with a spa, pool and gym that will satisfy the most picky.

However what truly keeps us coming back is the attentive service. Special mention goes to Diana “Mrs Fixit” and her team. And Rado, who after a hard days skiing offers the best sports massage on the mountain.

Stayed: April 2018, travelled with family
1  Thank Dream523054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene R, Leiter Öffentlichkeitsarbeit at Hotel Alpina deluxe, responded to this reviewResponded 6 April 2018

Thank you very much for taking the time to write this magnificentl feedback!
Every day our team gives their best to make your stay a truly fabulous one.
We are happy to forward your commendatory words to our team of employees.
Thank you very much for your comment about "What a fantastic family hotel".
It would be really wonderful to give you a warm welcome to Hotel Alpina soon, by awakening your enthusiasm again.


Fam. Platzer & the whole Alpina Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

This hotel is great. A lovely open bar area with open fire makes for a great place to relax after skiing. The afternoon buffet is of good quality

We used the babysitting service and the lady was great. Very good with our son and spoke good English

Thanks for a great trip

Stayed: March 2018, travelled with family
Thank marc259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene R, Leiter Öffentlichkeitsarbeit at Hotel Alpina deluxe, responded to this reviewResponded 4 April 2018

Thank you for taking the time to write a comment about your recent "Alpina Holiday Experiences" on TripAdvisor.
We are happy to forward your commendatory words to our team of employees.
It confirms us in our philosophy to offer all our guests a holistic and truly superb holiday experience.
It would be really wonderful to give you a warm welcome to Hotel Alpina soon, by awakening your enthusiasm again.

Fam. Platzer & the whole Alpina Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

This was our seventh annual family stay, and the Alpina maintains its very high standards. We love the quality of food and wines, ski-in ski-out convenience, the swimming pool and health facilities, and the hospitality and attention to detail of the Platzer family and their staff. The newly refurbished bar/lounge works very well and looks good. Some other places may be a bit more fashionable or designer-ish but the Alpina's quality is very hard to beat. Comfortable rooms and great views, and the exceptional friendliness of the staff, top it off.

  • Stayed: March 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Saval1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene R, Leiter Front Office at Hotel Alpina deluxe, responded to this reviewResponded 4 April 2018

Thank you so much for your very positive feedback and the superb comment!
We are very pleased that you have enjoyed your holidays that much at our hotel.
Your friendly words inspire our Motivation
It would be really wonderful to give you a warm welcome to Hotel Alpina soon, by awakening your enthusiasm again.


Fam. Platzer & the whole Alpina Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

The Hotel is next to the slopes and about 400 yards from the ski school meeting point and the choice of a gondola or chair lift up the mountains.
The skiing area is large enough and high enough with a variety of blue, red & a few black pistes to make a good and reliable Dec-March destination.
The hotel is attractive, very well run by the owning family and the staff are very friendly with good range of language capabilities.
The food is all well presented and offers sufficient choice and appeal.
The special dessert table was especially colourful as shown in 2 photos below.
Wines are a little pricey but there is an extensive range on offer.
In particular 2 staff in the restaurant Sina and Nina were outstanding.
I’ve stayed twice at the hotel, for a week on each occasion, and have no hesitation in recommending the hotel especially for family winter skiing holidays.

Stayed: March 2018, travelled with family
Thank martyp636
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene R, Leiter Öffentlichkeitsarbeit at Hotel Alpina deluxe, responded to this reviewResponded 2 April 2018

Thank you for taking the time to write a comment about your recent "Alpina Holiday Experiences" on TripAdvisor.
Every day our team gives their best to make your stay a truly fabulous one. Your friendly words inspire our motivation.
Thank you very much for your comment about "Excellent Family Hotel in good ski Location".
It would be really wonderful to give you a warm welcome to Hotel Alpina soon, by awakening your enthusiasm again.

Fam. Platzer & the whole Alpina Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2018

The family Platzer behind the Alpina Hotel really understand how to make their customers feel confortable and happy. Accommodation, facilities, food and most important, attentive staff make your stay a truly enjoyable experience.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank PMathot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rene R, Leiter Öffentlichkeitsarbeit at Hotel Alpina deluxe, responded to this reviewResponded 26 March 2018

Thank you for your positive feedback! I am happy to forward it to our hosts.
Your friendly words inspire our motivation.
We would be extremely happy to give you a heartfelt welcome to our hotel also in the near future!

Fam. Platzer & the whole Alpina Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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