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Reviews (162)
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All reviewshotel lobbyvery nice hotelcable carwalking distancebreakfast and dinnerwifibalconylakealpsskiers
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Reviewed 2 September 2015

Went there with family for a vacation. We had booked a room with king size bed and a sofa bed for the children. When we arrived there the room had a queen bed (barely) and a chair that transformed in a single bed. Since we had two children I asked the reception if something could be done and they said that they would add another chair bed. It took three conversation with the reception before they added the other bed and then we could barely walk around the room. No one ever apologized or offered us a larger room.
Also we had made email dinner reservations for one of the hotel restaurant and when we went for dinner they told us that they didn't accept reservations even though they had booked us through the email. At first the manager didn't believe us but then when we showed her the email she apologized and offered us free cocktails. The dinner food is pretty bad too compared to the breakfast buffet.

  • Stayed: August 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank AliD71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLatiniZellamSee, Manager at Latini Hotel, responded to this reviewResponded 14 September 2015

Good afternoon from Zell am See!
Thank you for choosing our Hotel Latini for your family vacation. we appologize again for all inconveniences during your stay as I did personally at the hotel. Yes even if we had the Ironman Wold championship in Zell am See and all the guests wanted to have the room and food at the same time it should not happen that a wrong room category is resrved and the reservation for your table was forgotten. We are very happy that most of our guests like the food and it was not only a cocktail for dinner you have been invited for - it was all drinks for your family and a bottle of wine.
Maybe you travel to this destination again than i would like to invite your for an overnigth to welcome you at a "normal" time and to spoil you with our service and hospitality.
Best regards - Ingeborg Jungwirth and the Latini Team

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Reviewed 30 August 2015

This hotel is in a nice location and overall a very good place to stay. We werent very satisfied with the service from the front desk. When we checked in we were given keys to a already occupied room. (Never heard of this kind of mix up before). Then we were told they are full, only option available was a smaller room in a near by hotel.
Although they made up for the initial mix up, later during the next 2 days.The overall stay was not very pleasant.

  • Stayed: August 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Roopesh T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLatiniZellamSee, Manager at Latini Hotel, responded to this reviewResponded 2 September 2015

Good morning from Zell am See! Thank you for joining us for your vacation and thank you for your comments. It helps us to improve our quality and standards. I appoligise for the inconveniences and assure you of our best efforts to strengthen our service. Best regards from Zell am See. Ingeborg Jungwirth and the Team

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Reviewed 28 July 2015

My husband and I spent 7 days in this hotel and it was amazing! We lived in a Junior suite with a mountain view, which is breathtaking. The room is nicely furnished and was very clean. WiFi in the room was good. Actually, I don't understand why some people need WiFi at the lobby and write that it is bad, when you can take a WiFi router at the reception for free and have a good WiFi connection in your room.
We enjoyed delicious food. For dinner there was a 5 course menu and a different theme of cuisine (e.g. Italian, Salzburg, Austrian) every day. One thing we don't like about dinner is that you have to pay for drinks. Breakfast consisted of various tasty dishes, really like fresh fruits and pancakes.
Another big advantage of this hotel is a cable car and a bus stop located not far away (5-7 min walk). Hotel personnel is very friendly and helpful.
Zell-am-See is a beautiful place and staying in Latini Hotel made our holiday wonderful and comfortable. And we will be happy to stay there again!

  • Stayed: July 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Viktoria2806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLatiniZellamSee, Manager at Latini Hotel, responded to this reviewResponded 20 August 2015
Google Translation

Liebe Viktoria

wir freuen uns sehr, dass es Ihnen bei uns so gut gefallen hat. Und wir verwöhnen Sie beim nächsten Besuch gerne wieder. Herzlichst aus Zell am See - Ihre Ingeborg Jungwirth und das Latini Team

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Reviewed 6 April 2015

The standaard room isn't spacious but it's sufficient. The shower is very narrow and not build for people larger then 1.80m (room 214). The breakfast buffer was very good. The quality of the diner meals/buffets wasn't that good. Eatable but not what you expected for a 4 star hotel. For example : Latini's kaiserschmarrn is a sliced cake without any pancake taste. A shame for Austria. The personal is friendly but they are so busy that you must ask to order for your drinks. One time we received our first drink when we were finished with our main course. And once they cleared our table while we were visiting the buffet counter. Much disappointments for us.

The swimming pool isn't large and filled with screaming and splashing youth. Even the room of silence is a henhouse. The lobby and the ski room are very hot. Before you have your skiboots on the sweat dripped from your back.

And like the other reviews : still no wifi in the room. There were no hotspots available anymore at the reception and the hotspot we received in our room was Guest_19. For this hotspot there wasn't a password available on the list at the reception.

It's not the most expensive hotel so in they end : you will get what you are paying for. Good for a few days.

Room Tip: The shower of room 214 isn't build for large people!
  • Stayed: April 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Unit106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLatiniZellamSee, Manager at Latini Hotel, responded to this reviewResponded 8 April 2015
Google Translation

Guten Morgen aus Zell am See!
Vielen Dank für die ausführliche Beschreibung Ihres Aufenthaltes im Hotel Latini. Wir werden alle unsere Service Mitarbeiter nach schulen, damit Sie bei Ihrem nächsten Besuch bei uns, nicht mehr so lange auf die Getränke warten müssen. Ausserdem bekommen wir ab Freitag einen neuen Küchenchef - und der wird sicher guten Kaiserschmarren und andere Gerichte kochen. Vielleicht können Sie Ihren nächsten Urlaub so planen, dass er nicht gerade in die Ferienzeit fällt, dann gibt es weniger Kinder, und es ist ruhiger im Haus. Wir würden uns sehr freuen, wenn wir Sie bei einem nächsten Aufenthalt von unseren verbesserten Leistungen überzeugen dürften. Mit herzlichen Grüßen - Ingeborg Jungwirth und das Latini Team

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Reviewed 10 March 2015

Hello Latini Hotel

Thanks for a lovely stay with REALLY nice employes, nice food and nice clean room.

Unfortunately I was very disappointed beacuse i was told by the staff, that i could not wear a bikini in the spa and sauna area :( I did not feel comfortable wearing only a towel.
In Denmark and many other countries being naked is not a tradition. It is not an only Austrian Hotel and I think you should consider this.
And.. the english sign next to the door says: we suggest you wear a bikini. This does NOT mean that you have to!

The internet was very poor and the lounge area was very warm.

But REALLY nice employes, nice food and nice clean room.

Kind regards
Charlotte

  • Stayed: March 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Charlotte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Immerle, Manager at Latini Hotel, responded to this reviewResponded 11 March 2015
Google Translation

Liebe Charlotte! Danke, dass Sie für Ihren Urlaub das Hotel Latini gewählt haben, und danke für Ihre Bewertung. Ja Sie haben recht, es war sehr warm in der Hotelhalle, bedingt durch die hohen frühlingshaften Außentemperaturen hat es etwas gedauert, bis die Thermostate angesprochen haben und dadurch ist viel Stauwärme entstanden. Ich bedaure, daß Sie sich im Saunabereich nicht wohl gefühlt haben ohne Bekleidung. Es ist bei uns üblich, die Sauna nackt zu nutzen.
Und an der schlechten W-Lan Qualität arbeiten wir bereits - bei Ihrem nächsten Aufenthalt können Sie schon ungestört surfen...
Wir freuen uns, Sie bald wieder verwöhnen zu dürfen - herzlichst Ihre Ingeborg Jungwirth und das Latini Team

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