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“Third year on the trot!!” 5 of 5 bubbles
Review of Grand Hotel Zell am See

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Grand Hotel Zell am See
Ranked #10 of 43 Hotels in Zell am See
Certificate of Excellence
Kilmarnock, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Third year on the trot!!”
5 of 5 bubbles Reviewed 13 March 2012

This is the third year in a row that we have stayed at the Grand and will probably return again next year. The staff, service, facilities, food combined all add up to a very pleasant and comfortable experience following a tiring day on the mountain. The staff are all very helpful and friendly throughout the hotel particularly reception, cleaning staff and the ski-bus drivers. The main restaurant is very well managed and our waiter looked after us very well
The hotel probably has the best location in Zell, certainly the best views and away from late night bizz. The spa is a wonderful place to relax after skiing although if you time it wrong it can get busy and noisy with excited children and their anxious parents making more noise than the cHildren in their attempts to keep them quiet! The sauna, however is a haven of tranquality.
Zell itself is a lovely village with lots of cake shops and bars for apres!

Room Tip: Lakeside rooms have fantastic views.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MandM11_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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529 reviews from our community

Traveller rating
    302
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See reviews for
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New Westminster, Canada
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 10 March 2012

My husband and I had always wanted to go to this spot as he had remembered it from his youth, growing up in Austria. What an absolute jewel of a place to visit in spring - the vivid colors of the gardens, augmented by the deep blue lake also protected by the snow capped mountains! We loved the hotel, the restaurant and the spa - and had wonderful service from all the staff that we encountered. The evening meals were magnificent and the breakfast buffet sumptuous!! We will definitely return again!!!

  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Holzono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
126 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed 28 February 2012

Lovely food, great spa facilities (watch out for nudity) daisies over the road do amazing pizza's! close to the sloped! YOU HAVE TO GO TO THE GINHOUSE while your there! amazing cocktails! we spent most night in here!

  • Stayed March 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Roberts1308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5700grand, Marketing at Grand Hotel Zell am See, responded to this review, 1 March 2012
Dear Roberts1308,
thank you very much for your entry. It's great to hear that you enjoyed your time and we hope to welcome you again soon.
Your entire GRAND HOTEL Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chalkwell, Essex
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 February 2012

We stayed at the Hotel Zell am See last week and really enjoyed our stay. The high marks are primarily for service from all of the staff from cleaners, waiting staff, reception and management and the quality of the public areas. The rooms were large but relatively basic, but when you are skiing you are generally after clean and basic rather than super luxury. I have stayed at some of the best hotels in the world, including Four Seasons in several places and the big name hotels in New York, Hong Kong, Tokyo and London, and to be frank, the service at the Grand was up there with the best. It is a four star hotel in a small resort, but for a family holiday on a relatively modest budget it was very good value for money.

Room Tip: Rooms away from the railway are quieter
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  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5700grand, Marketing at Grand Hotel Zell am See, responded to this review, 23 February 2012
Dear family Chris W., thanks a lot for you feedback - we hope to welcome you again soon and are very happy that you enjoyed your stay here with us. Kind regards, Your entire GRAND HOTEL Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 February 2012

February Half Term in any ski resort is a daunting thought, but at The Grand and Zell am See in General, it paled into insignificance, The Hotel is amazing, the location, the food, the service inparticular, can't fault the place, mixed group of 10, adults and teenagers, we all had a magical time. Snow conditions where fanatastic which helps alot, I would recommend especially if you have children, the sleigh ride around the lake, especially in the evening and also skating on the lake, also afternoon tea in the hotel. Did miss a long bath at the end of the day, as we only had a shower, but on the scale of things, very minor detail, anyway would rather be enjoying the hotel bar, or bars, shops and cafes in Zell.

Room Tip: Our rooms where fabulous, but apparently there are some older rooms in need of refurbishment, so che...
See more room tips
  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5700grand, Marketing at Grand Hotel Zell am See, responded to this review, 23 February 2012
Thank you very much for your feedback. We are very happy that you enjoyed your time here with us. We also would like to recommend that you request a room with bath upon booking next time, so we can guarantee the room you like best for you.
Kind regards, you entire GRAND HOTEL Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel Zell am See

Property: Grand Hotel Zell am See
Address: Esplanade 4-6, Zell am See 5700, Austria
Region: Austria > Austrian Alps > Salzburg Region > Zell am See
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Zell am See
#8 Luxury Hotel in Zell am See
#9 Family Hotel in Zell am See
#16 Romantic Hotel in Zell am See
Price range (per night): ₹ 13,442 - ₹ 32,826
Hotel Class:4.5 star — Grand Hotel Zell am See 4.5*
Number of rooms: 133
Official Description (provided by the hotel):
Zell am See and winter sports are like the sun and sky, great friends! Together with the GRAND HOTEL ZELL AM SEE, they form an unbeatable trio for the perfect winter vacation.Treat yourself to casual 4-star comfort, homely old Austrian tradition of hospitality, comfort and a touch of luxury alpine directly on the winter white lake. ... more   less 
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Also Known As:
Grand Zell Am See
Zell Am See Grand

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