I had read other reviews that mentioned bed bugs, bad service and what not, so I was a bit concerned when I arrived. I was greeted promptly by the front desk and checked in with little or no wait. The room I got was a very nice room, but one floor above the train tracks, and also with a connecting door. I remembered staying here years ago and hearing the horn from the train many times during the night, so I went back to the front desk and ask to be moved and was accommodated very quickly and very nicely with no problems at all.
The room was very clean and there were no bed bugs thankfully. It wasn't a super large room, but I didn't find it small either. I can't vouch for housekeeping, since I prefer not to have housekeeping in and out of my room and I figured if I can keep my home clean, I should be able to manage keeping a small room clean for 4 days. I can make my own bed and wipe down my own bathroom counter.
The location is good. Walking distance to the convention center, French Quarter, Harrah's, Riverside, etc. Plenty of good restaurants in the immediate area as well.
I'll agree that I was not impressed with Drago's at all. But then maybe that is what i get for having chicken in a decidedly seafood restaurant. It was passable, but not enjoyable.
William at the lobby bar is probably one of the nicest and most professional bartenders I have ever encountered. I looked forward to seeing him each night after a busy day of meetings. It is staff people like him that will keep customers coming back.
Overall, I stay here again.
- Official Description (provided by the hotel):
- Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more less
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- Also Known As:
- Hilton New Orleans Riverside Hotel New Orleans
- Hilton Hotel New Orleans
- Hilton Riverside Hotel New Orleans
- Hilton Riverside New Orleans