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“Great hotel in the heart of the French Quarter”

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Royal Sonesta New Orleans
Ranked #30 of 167 Hotels in New Orleans
Certificate of Excellence
Reviewed 14 October 2015

First visit to New Orleans and had a great time. This hotel has great sized rooms, but try to get a room on the internal courtyard or you'll hear the partying on Bourbon Street all night long. We stayed in 2 different rooms on either end of a cruise. The first faced Bourbon Street and kept us most of the night. The second was on the concierge floor and was well worth the extra cost. Free breakfast and happy hour snacks and no issues with noise at all. The pool area in the courtyard is also beautiful and relaxing for families.

Room Tip: Interior courtrooms are a must for a good nights sleep.
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  • Stayed: March 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Rob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shari A, Manager at Royal Sonesta New Orleans, responded to this reviewResponded 15 October 2015

We are so pleased that you chose to stay with us on your first visit to the Crescent City! We are delighted that you enjoyed our luxurious RClub accommodations. On your future travels, we hope you will consider one of our Sonesta Collection hotels located throughout the United States

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1,625 - 1,629 of 4,501 reviews

Reviewed 11 October 2015

Although the construction and renovation of the hotel makes getting a room some what harder than it will be (they are roughly at one half capacity.) the new room was charming, and the design was inspired. Let me recommend the spiral staircase two floor suite with the top floor overlooking the pool . The bottom rooms bedroom offers comfort and privacy. My wife and I have become great fans of the Royal Sonesta chain chiefly because of this French Quarter Flagship hotel. If you are looking for romance this is the location. This may be the most Romantic Lodging in the entire United States.

  • Stayed: October 2015, travelled as a couple
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Review collected in partnership with Sonesta
Thank TravelingTyger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shari A, Manager at Royal Sonesta New Orleans, responded to this reviewResponded 15 October 2015

Thank you for taking the time to share your charming experience of your stay in one of our luxurious Split Level Suites! We are pleased that the Royal Sonesta New Orleans met your expectations, and we look forward to welcoming you back in the future.

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Reviewed 10 October 2015

Service is excellent here. We just arrived a few minutes ago but we got situated smoothly to our room. The excellent service started out while Annie took her time to guide us to the hotel since we had to take a different turn and went a bit farther than we should. Kenneth with the valet staff helped us unload our things and took care of our car and parking. Matthew, who checked us in was very professional and friendly. And Wade took us to our room and helped us familiarize ourselves with hotel and the surroundings. My request is to please recognize these hotel staff for the good work they have done for their customers tonight because we're sure they will be lore than willing to do the same thing to your other customers on other days. Thank you for training your staff in the proper way of delivering customer service.

  • Stayed: September 2015, travelled on business
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Review collected in partnership with Sonesta
Thank andrewpP1585IB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shari A, Manager at Royal Sonesta New Orleans, responded to this reviewResponded 15 October 2015

We were excited to share your comments with our team! Our hotel consistently strives to provide the most authentic New Orleans experience our guests have always imagined by offering a variety of on-site dining and entertainment options with the highest level of customer service possible. Inspiring comments such as yours reaffirm that we are reaching that goal. The Royal Sonesta New Orleans truly values your patronage and we look forward to serving you again.

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Reviewed 8 October 2015

We had higher expectations for this hotel vs. the other boutiques in NOLA. While they did provide the wrong room type when we arrived, after it was confirmed twice before arriving, they made good on the room requirements and were more than happy with what we ended up with. They manage the hotel well, as I had hoped, which isn't easy being as big as they are, and also facing one of the business locations on Bourbon Street. It is central to everything. No shop, restaurant, or attraction is more than a 15 min walk away. It's like it's the center of the FQ universe there. Inner courtyard is very enjoyable and quiet if you need away from the craziness of Bourbon. It's also the more expensive option. So it's a trade off for quality (and that's quality relative to the French Quarter only, which has it's own standard).

  • Stayed: October 2015, travelled as a couple
    • Value
    • Location
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Thank MountainTopMelvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shari A, Manager at Royal Sonesta New Orleans, responded to this reviewResponded 15 October 2015

Reviews like yours are exactly what we strive for! We greatly appreciate your taking the time to share this delightful feedback, and we are so pleased that the Royal Sonesta New Orleans was able to meet your expectations. Please revisit us next time you’re in the Crescent City!

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Reviewed 8 October 2015

My room was on the third floor above Bourbon Street. If you are on Bourbon Street you must have earplugs if you ever expect to sleep. This street appears to never sleep. There is non stop partying.
The room was not spacious. It was recently remodeled. They were remodeling the entire hotel during my stay. This is more of a chain type motel and the accommodations and staff are solicitious.

Room Tip: If you want to be able to sleep, do not get a room on the street, especially Bourbon Street.
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  • Stayed: October 2015, travelled on business
    • Value
    • Location
    • Service
Thank Dawn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shari A, Manager at Royal Sonesta New Orleans, responded to this reviewResponded 15 October 2015

Thank you for your recent response regarding your stay here at the Royal Sonesta New Orleans. We appreciate you taking the time to provide us with your feedback. Please keep in mind that only about 15% of our guest rooms are street-facing, and the majority of our courtyard and pool-facing rooms on higher levels are surprisingly very quiet. On your future travels, we hope you will consider one of our Sonesta Collection hotels located throughout the United States.

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Additional Information about Royal Sonesta New Orleans

Address: 300 Bourbon Street, New Orleans, LA 70130-2213
Phone Number:
Region: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in New Orleans
#11 Family Hotel in New Orleans
#25 Romantic Hotel in New Orleans
#27 Business Hotel in New Orleans
Price Range: ₹ 13,675 - ₹ 45,561 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Royal Sonesta New Orleans 4.5*
Number of rooms: 483
Official Description (provided by the hotel):
The Royal Sonesta New Orleans is the most Authentic French Quarter Experience located on world famous Bourbon Street, within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 483 room hotel including 36 suites features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges. ... more   less 
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Also Known As:
Sonesta Hotel New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta New Orleans
Royal Sonesta Hotel

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