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Reviews (7,118)
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4,786
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Reviewed 6 April 2018

We loved this hotel! The staff was friendly, hotel was very clean and the relaxed atmosphere was just what we needed. The location was perfect We will most definitely return in the near future for a longer stay.

  • Stayed: April 2018, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank nhebner6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

It appeared that the bed linebs had not been changed between the orevious guest checking out and me checking in. This is absolutely the first time I've experienced anything less than stellar cleanlness.

  • Stayed: April 2018, travelled solo
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    • Sleep Quality
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Review collected in partnership with this hotel
Thank flyhighlittlebunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BourbonOrleansHotel, General Manager at Bourbon Orleans Hotel, responded to this reviewResponded 6 April 2018

Dear flyhighlittlebunny,

Thank you for staying with us again and for your feedback. We certainly made an error in our computer system indicating your room as vacant and clean. Please accept my sincere apology. I hope you will contact me directly when planning your next visit. Have a nice spring!

Best Regards,
Mark Wilson and the Associates of the BOH












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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

Perfect location in the heart of the French Quarter. The hotel was very clean, friendly service, and had lovely grounds. I would definitely return to the area and stay at the Bourbon Orleans again. Great experience there!

  • Stayed: March 2018, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lim0m2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

It was perfect. Housekeeping, Regina, was excellent. Room was spacious. Hotel restaurant was great. Our server, Diamond, was very professional. Bellman was always there to help. Front desk staff were courteous

Stayed: April 2018
Thank morrispa69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

We were here for one night following a cruise down the Mississippi on the American Queen paddlewheel steamboat. We had a comfortable spacious room (#444) over looking the pool. We had an early disembarkation time and arrived at about 9:30 a.m. and were able to leave our bags in a secure back room and go out to do some sight seeing before check in, which we expected to be sometime between 1:00 and 3:00. We were pleasantly surprised when we got a text saying our rooms were ready shortly after 1:00. We finished our tours and enjoyed a pleasant afternoon by the pool, and then walked to dinner at Antoine's. Lots to see and do in easy walking distance!

  • Stayed: April 2018, travelled with family
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Thank 4Steve2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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