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“Excellent hotel and casino...”

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Harrah's New Orleans
Ranked #5 of 161 Hotels in New Orleans
Certificate of Excellence
GreenLeadersSilver level
Alpharetta, Georgia
Level Contributor
142 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Excellent hotel and casino...”
5 of 5 bubbles Reviewed 19 April 2012

This is a wonderful hotel with a great location. It is located on the edge of the French Quarter just a block away from Canal Street and only a couple more blocks from Bourbon Street. The hotel is VERY clean with a beautiful lobby, and nice clean rooms and corridors. The rooms are spacious and the beds are comfortable. The staff is on point with customer service. From the front desk to the housekeeping staff, we were very well taken care of.

The hotel has a secured tunnel that goes underground to get to the casino. It's a short and SAFE walk to get back and forth. It was nice to be able to avoid the public street late at night with cash in my pocket.

I do see other reviews that mention this property is not kid friendly. No one should be bringing children to a city like New Orleans. There is NOTHING kid friendly about this town. It's an adult playground that should be left that way. I appreciate the level of security this establishment has. There is security at every single entrance to keep the teenagers and homeless out! For Harrah's safety, they cannot have anyone under the age of 21 on the casino floor, therefore no underage are allowed inside any casino doors.

The dealers are friendly, the cocktail staff is quick and accurate, and the restaurants are good. The buffet was excellent. Keep in mind that there is no competition next door, so you may not find the same experience that you would in Vegas or elsewhere.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DrewLuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,494 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,137)
Date | Rating
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English first
Merritt Island, Florida
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed 17 April 2012

The hotel is not kid friendly by any means.
A majority of the hotel's food, like the buffet, Besh Steakhouse, Fuddruckers burgers, Starbucks, etc...are all within the casino building, making it ALL OFF-LIMITS to minors..and not just minors, anyone under 21....even if 20 yrs old, can't eat. Hotel has no pool. There's a tunnel from hotel to casino building so you can safely cross the street, except for anyone under 21. The website does NOT make any of this clear. For example, any mention of age in regards to the buffet is in the "Group Information" section....well, a small family isn't a "group" and not going to read it...it's hidden.
Hotel room was fine, nothing special. There must have been some roadwork on the city view side, because all night there was a loud banging like a steel drum...I think it was cars driving over a steel manhole or something.
Casino itself was good. Play was fine.
Bourbon Street is nasty. Smells like poo and more.
Superdome looks like brand new, like just built.

Room Tip: No kids in primary restaurants. Consider it an adult only hotel. Parking/Valet is $35 a night.
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  • Stayed April 2012, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DKimmey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new orleans
Level Contributor
182 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 15 April 2012

Very nice hotel adjacent to the casino and within easy walking distance of the French Quarter. This hotel boasts an very elegant lobby and a really great Ruth's Chris Steakhouse. They did not have a cafe for breakfast. The rooms were up to date and clean. Room safes and a small but empty refrigerator. Also a small single portion coffee maker. An improvement would be a couple of bottled water in the rooms. Beds were comfortable but the pillows were cheap with hard spots at the corners (weird). During our 2 day stay we were allowed only 3 bath towels. No washcloths or hand towels. We asked the maid for washcloths but she replied that the hotel didn't have enough for all the rooms. We never had this happen before. Would definitely stay here again because of the location and the friendly staff. Hopefully, when you stay they'll have more towels!

Room Tip: The rooms that have a good view of the Mississippi River are interesting.
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank walker-roamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BOSTON, MA
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 12 April 2012

Spent 5 days here in April. No complaints. Great location becuase you can walk to the French Quarter, the Warehouse district and the River Walk. Decent standard rooms, room service was also pretty good - triple decker grilled cheese and fries. Bell service was fast. Couldnt get the River view (sold out for Final 4) but we had a nice view of the city. Casino is next to the hotel, but not connected. There is a walkway and then a quick step outside to get from one to the other. Large, upscale casino, thats nice to hit late night on the way back to the hotel from partying. We will stay here every time we come to town - it was a good fit for us. All staff we dealt with were very friendly and helpful, including the doormen. Dissapointed that there is no spa. You can use the partner hotel next door, but its just a dry sauna.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SUEBA13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
1 review
3 of 5 bubbles Reviewed 11 April 2012

Stayed at Harrahs on April 6 and 7. When we arrived the room was not ready so they registered me and called when the room became available (about an hour later). We were put in room 1908 and the room was not clean (bed covers all on the floor, pillow cases dirty, potato chips all over the floor). I called the front desk to complain and they told me to hold on. As I was holding on the phone, the housekeeper knocked on the door and came to clean the room so we left. When we returned later to the room to put our luggage in, our key would not work and I heard people talking in the room. We knocked on the door only to find another couple in the room. They were as surprised as we were. How embarrasing was this. Me and my 76 y/o mother that has had knee replacement had to drag all of our luggage back downstairs to find out what was going on. We were told that they changed our room and didn't let us know. Terrible!!!!! Not sure if I will stay there again. Room still had old time TV's, and furniture.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MsNorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harrah's New Orleans

Property: Harrah's New Orleans
Address: 228 Poydras Street, New Orleans, LA 70130-1641
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in New Orleans
#2 Green Hotel in New Orleans
#11 Family Hotel in New Orleans
#12 Business Hotel in New Orleans
#14 Romantic Hotel in New Orleans
Price range (per night): ₹ 16,117 - ₹ 31,655
Hotel Class:4 star — Harrah's New Orleans 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Hotel
Harrahs New Orleans Casino New Orleans

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