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“Great stay and lovely helpful staff”

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Hyatt Regency New Orleans
Ranked #67 of 166 Hotels in New Orleans
GreenLeadersBronze level
Reviewed 2 weeks ago via mobile

We stayed on business and the hotel was great. The staff made it for us, they were all very friendly and helpful. Several times they went above and beyond, including finding some tape to fix my suitcase when I discovered the airline had damaged it! There’s a good choice of food and drink on site. The gym is free, good modern equipment and on the 32nd floor with a fantastic view across the city. They have a range of complimentary essential items you can request to be brought to your room, for example if, like me, you forget your toothpaste. Definitely recommend.

Stayed: November 2017, travelled on business
Thank Flick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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37 - 41 of 4,110 reviews

Reviewed 3 weeks ago

Being next to the Super Dome is awfully convenient, but the area hosts lots of events in Champion's Square, the space between the hotel and the dome. They are all loud, and the hotel is older, with an open architecture that does nothing to muffle the sounds.
That said, it was a great venue for our 500 person conference of the WWII museum, and they did a super job feeding us and providing all the services a crowd like ours requires. Kudos to a great staff, and to a great management rgar keeps all that running smoothly and invisibly.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Krochalis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

This is an ENORMOUS hotel so if you are looking for a bespoke boutique experience this isn’t going to be for you. However the staff were universally very friendly and one or two tried very hard to go above and beyond (Natalie!). The food was excellent - particularly the breakfasts (omelettes) and sushi but avoid the rubbery sweet potato fries.

The location is in the central business district right next to the Superdrome. My room was spacious and extremely quiet. Although my room was close to the elevators and the central atriums once the door was shut I heard no noise whatsoever which was pretty impressive as the hotel was totally full and I stayed a week. My bed was very comfortable, but the water pressure in the shower was disappointingly weak and the cord on the hairdryer bizarrely short...... both were in themselves seemingly minor issues but ones which should not apply in a hotel marketing itself as 5 star.

There’s complimentary Starbucks coffee in the hotel room but no milk (fresh or of the long life variety just this horrific non-dairy powder thing....) but there is a Starbucks itself within the hotel.

The hotel once you start moving up to the rooms is architecturally well designed but if you’re scared of heights strongly suggest you request a room on a lower floor as you reach accommodation via glass elevators and the height of the balconies on each floor was lower than I was used to. Not low, just a nail biting experience if, like me, you’re not massive fan of exposed heights.

Overall not a bad hotel or way to spend a few days in the Big Easy but a lot of small flaws which add up to a bigger number given its quality status and Hyatt brand.

Stayed: November 2017, travelled on business
Thank Rachel7890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Life music in atrium hall does not support sleep quality for hundreds of rooms at an overpriced hotel directly beside the stadium which makes it hard to reach during events. Friendly staff and Clean rooms can be found.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Tr4velF0X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

When I got in to the room I was surprised that it's a disability room with 2 queen bed and I am single, I contacted the front disk for this regard and they told me they provided this room because they are fully booked, it was a rude way not to inform me about this at the check in, I asked them to change it to a regular room and they promised me to do so and they didn't call me back for the whole stay (4 nights)

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank maz325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency New Orleans

Address: 601 Loyola Ave, New Orleans, LA 70113-3100
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in New Orleans
#18 Luxury Hotel in New Orleans
#44 Business Hotel in New Orleans
#48 Romantic Hotel in New Orleans
Price Range: ₹ 8,978 - ₹ 28,291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency New Orleans 4*
Number of rooms: 1193
Official Description (provided by the hotel):
Experience the Big Easy in style at the award-winning Hyatt Regency New Orleans. This AAA Four Diamond hotel features strikingly sophisticated guest rooms offering breathtaking city views, along with best-in-class amenities including free wi-fi, seven award-winning dining options, an outdoor saltwater pool, 24-hour fitness center, in-room massage services, and unprecedented service. Located in the heart of downtown, Hyatt Regency New Orleans is adjacent to the Mercedes-Benz Superdome, Smoothie King Center and Champions Square. The hotel sits directly on the Loyola Streetcar line offering quick and easy access to the city's top attractions including the historic French Quarter, Ernest N. Morial Convention Center, the Mississippi Riverfront, World War II Museum and the Aquarium of the Americas - all located within one mile of the hotel. ... more   less 
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Also Known As:
Hyatt Regency New Orelans Hotel New Orleans

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