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Reviewed 12 November 2017

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 12 November 2017 via mobile

The hotel is very nice. The rooms are comfortable and well appointed. Everything in the bathroom works although the faucet barely clears the sink edge so good for filling a cup but not so much for washing. The service is outstanding! The location is near the Superdome so it is a bit of a walk to the French Quarters and convention center.

Stayed: November 2017, travelled on business
Thank Michael Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2017

Yet another example of a hotel just not caring; staff not taking pride in their work; a machine that just milks the masses that come to conferences and maybe never returns. If you’re looking for some semblance of service then look elsewhere!

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank GARTH C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyNola, Manager at Hyatt Regency New Orleans, responded to this reviewResponded 13 November 2017

Hello Garth,

Thank you for your feedback. We are sad to hear you did not enjoy your stay here at Hyatt. We would like to get more details so if you would, please send us a direct message so we may address any issues or concerns you may have.

We look forward to hearing from you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2017

We have stayed here many times and it's always great service. We have been allowed early checkin each time. 7 and 8 am. The elevator is funky and you have to scan your card to go up on the elevator. It reads your card and goes to that floor. Rooms are big, clean and have views. Typical Hyatt toiletries. We have had rooms close to street noise twice and they actually provided ear plugs on the night stands. Hotel is convenient to trolley and close to cruise port. Vending machines take credit cards. Ice machine requires a room key.

Room Tip: Ask for a room high up, stay away from street views - cars race, motorcycles race
  • Stayed: January 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank thickbluebug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyNola, Manager at Hyatt Regency New Orleans, responded to this reviewResponded 13 November 2017

Thank you for your wonderful feedback! We're so happy to hear you enjoyed your stay!

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Reviewed 10 November 2017

Good location. Easy to walk to the French Quarter. In hotel dining was great and reasonable. Concierge desk helpful, provided area map and great suggestions for dining. View was ok, faced Mercedes's arena.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank cookieman09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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