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“Great Bar - Great Brunch”
Review of Sylvain

Sylvain
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Ranked #131 of 2,144 Restaurants in New Orleans
Certificate of Excellence
Price range: US$ 15 - US$ 26
Cuisines: American
More restaurant details
Restaurant details
Good for: Bar Scene
Dining options: After-hours, Dinner, Breakfast, Reservations
Dining style: Casual Elegant
Neighbourhood: French Quarter
Cross street: Between Toulouse and St. Peter
Reviewed 14 January 2018 via mobile

Started off with a fabulous Bloody Mary and a Milk-punch before tackling the Shrimp Dumpling, Black-eyed Pea Cake, the grits and the Scrambled Toast. There is an amazing outdoor area, but was too cold this time. Just a really fun, non-touristy type place. You will love it.

1  Thank WineSnob7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ali G, General Manager at Sylvain, responded to this reviewResponded 22 January 2018

Hi WineSnob7,

So happy to hear that you enjoyed brunch! Isn't the Bloody Mary amazing?! Please let us know when you are back in town-- we would love to see you again!

Cheers,

Ali Grieb
General Manager
Sylvain
ali@sylvainnola.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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70 - 74 of 781 reviews

Reviewed 13 January 2018 via mobile

The concierge at our hotel suggested Sylvain- said it was a favorite. Sylvain is in a very old but renovated building near St. Louis Cathedral. The server started with champagne on the house to celebrate our anniversary. How did they know?!?!? Then we had a leisurely meal. I had fried buttermilk chicken with house made dill pickles— delicious. Crispy chicken and oh! Those pickles. my husband ordered a burger with fries—- juicy tasty burger and good fries. We split dessert of pot de chocolate- very rice and garnished with crunchy caramel—- hard to describe but try it. The whole meal was wonderful.

1  Thank leslieb774
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ali G, General Manager at Sylvain, responded to this reviewResponded 22 January 2018

Hi Leslie B!

So glad to hear that you enjoyed! We enjoyed celebrating with you-- congratulations again! We look forward to seeing you again soon!

Cheers,

Ali Grieb
General Manager
Sylvain
ali@sylvainnola.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2018

After two nights of very formal dining, we sought a restaurant where we could dress casual and that was near Preservation Hall since we would be going there post meal.

Sylvain was identified as we searched Trip Advisor. The restaurant met our location and attire needs and its menu satisfied our tastes.

The restaurant itself is very small sharing its space with a bar. It is a bit difficult to see as the lights are extremely low ( I had to hold the menu next to a candle and tilt it so I could make out the items listed.

The menu is limited but has a real variety of entrees. I chose to go with pappardelle with Bolognese sauce while my wife chose a fish entree. We complimented our meals with a Mendocino Rose.

Our server, Carmen, was very friendly and helpful.

Prices are reasonable.

1  Thank WillieMacfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ali G, General Manager at Sylvain, responded to this reviewResponded 22 January 2018

Hi WillieMacfan,

Thank you so much for your kind words-- We enjoyed having you! Please let us know if you are every back in town, we would love to see you again!

Cheers,

Ali Grieb
General Mananger
Sylvain
ali@sylvainnola.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2018

It really is unfortunate when you have a bad experience at a restaurant that you are so looking forward to visiting. Sylvain's was just that, an unfortunate experience. The waitress was, at best, unattentive, didn't tell us about the specials they had for that evening (we happened to over hear the waiter at the next table list the specials), brought drinks to us without napkins, straws, etc. and we rarely saw her for the rest of the evening, in fact, it seemed to be an effort to her to even take our order!!! The room was ridiculously dark to the point where we had to use the light on our smartphones to read the menu!!

We ordered appetizers, which were actually very good (that's why the rating is Poor and not Terrible). Once the entrees came, we no longer saw our waitress, the food was cold (I mean mashed potatoes were like they just came out of the fridge) and the pasta dishes were watery and tasteless!! I really hate giving a bad review, but based on all the other places we ate while in New Orleans, this experience was abysmal.

We did have the opportunity to speak with the manager (a very nice woman), only after the waitress decided it was appropriate to argue with us about the food. We were more than willing to pay for the meals, however the manager did comp our bill by 50%, which we appreciated, but let them know was not necessary.

Given all the other options for dining in New Orleans, we would probably not go back there.

    • Value
    • Service
    • Food
Thank Smontini1024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ali G, General Manager at Sylvain, responded to this reviewResponded 11 January 2018

Hi Smontini,

I am so sorry to hear about your negative experience with us. It seems like we weren't able to put our best foot forward. Obviously, this is not what was strive for or the experiences that we are hoping to create.

Are you local? If so, I would love to invite you back for dinner on us. Otherwise, please let us know when you are back in town so that we can have you back and show you what we are so very proud of!

Again, I apologize that we weren't at out best, however, we look forward to having you back again soon!

Please email me directly at ali@sylvainnola.com to set something up.

Cheers,

Ali Grieb
General Manager
Sylvain
(504) 265-8123

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Reviewed 6 January 2018

Family went for a celebratory dinner and we had a wonderful night.
We booked months in advance and had to wait so a table was freed.....we had a round of drinks on the house that made it bearable.
The waiter who showed us through was absolutely fantastic with suggestions, helpfulness and organisation of our meal.
We have 3 delightful courses of first class food.
We decided on cocktails and they were very nice, at good prices too.
Had a younger vibe with the bar hopping but were really attentive to our family's needs, especially the children.

    • Value
    • Service
    • Food
1  Thank Mork001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ali G, General Manager at Sylvain, responded to this reviewResponded 8 January 2018

Hi Mork001,

Sorry to hear that you had a wait, but so glad that you enjoyed your meal! We look forward to having you back again soon!

Cheers,

Ali

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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