I came here for a business trip- National Rec and Park Assoc Conference. I stayed at this hotel with at least 15 co workers. Upon arrival we were about an hour early for check in and told out rooms weren't ready... We went to eat came back and we were told our rooms still were not ready. Two hours later we came back and were told that the linens were not delivered that day, hence the severe delay. This was an EXTREME inconvenience. I mean, after one travels you just want to shower and chill, not wander around wasting unnecessary time and money waiting for you room to be prepared. I dont think I checked in until around after 10-11p-After stalling for about 9 hours. I was the one who asked how would I be compensated for the inconvenience and was rewarded with a $75 room credit, a co worker of mine was given a 5 $30 breakfast credit coupons...
My room was great. I was on the top floor, if i remember correctly there's like 24 floors and I had a great view. The beds are super comfortable. King/queen size beds. I realized that the beds do not have fitted sheets. Its just a top sheet tucked under the mattress, no big deal but just interesting.
Anyway on two separate occasions I found dirt on my sheets. One time it looked like 6 or 7 drops of some brown liquid. It was disgusting. I was told that my sheets would be changed and given another $75 credit that I also feel that I had to request. On another occasion I saw what looked like dirt or something smeared on my pillow case. I was so pissed. At this point I was, and still kinda am, convinced that no one is looking at what was being placed on my pillow and that I was laying in dirty sheets!! After calling the front desk I was told that my sheets can be changed but there's nothing else that can be done since I was already given credit, which I did not find acceptable.
The gym is not the biggest but it will do. Opens up around 7 I believe and I was in there every morning. They have a few treadmills, a leg press, free weights, some ab machines, stationary bike...and a few other machines. Sadly, no squat machine but enough to get a great workout.
There's a small rooftop pool! Looks nice and has an amazing view.
The food here is great. I ate breakfast every morning and got avocado toast and tea and it was amazing! I can only vouch for the breakfast food however.
The concierge for the most part was always very respectful and helpful and when I did have concerns about my room I asked to speak with management and they did have management return my call. There's also great happy hours here- and they also had like taco specials...
The hotel is in a very convenient location. Like a ten minute walk from bourbon street and a bunch of other eateries so an amazing location. Also directly across the street from Harrahs.
When I reviewed my bill that was emailed to, I saw an addtl charge of $40 or so. My co worker was given five breakfast coupons but we were only there for four mornings so he gave me one and the value was $30 . I was told I may not be able to use the coupon because his name was on it and management would follow up. I was charged the full amount which would have been fine if 1) I was told that I would be charged the full amount 2) If the coupon was returned! How are you going to charge me and not return the coupon that i supposedly couldnt use! When the coupon was not returned to me, and I checked with my co worker and it was not returned to him- I assumed it would be applied to my bill but NOPE. When I responded to my bill inquiring about the credit no one responded to me.
This hotel is actually great I just did not personally have a great stay, it was just okay. Without the mishaps I had it would definitely be 5 stars I just ran into too many issues.
- Official Description (provided by the hotel):
- Located just steps from the historic French Quarter but in a quieter location for a peaceful night's rest, our hotel is close to shopping, top restaurants, Harrah's Casino and the vibrant Warehouse District. Enjoy fresh contemporary designs after a 2015 renovation and free admission to 3 local museums as our guest. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Ctrip TA, Booking.com, Hotels.com and HotelQuickly so you can book your Le Meridien New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- w New Orleans Hotel New Orleans
- w Hotels New Orleans
- w Hotel New Orleans