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“Way exceeded my expectations!”

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Doubletree by Hilton Hotel New Orleans
Ranked #49 of 167 Hotels in New Orleans
Reviewed 5 September 2017

We ended up here after our AirBnB rental was cancelled last minute, due to a broken AC. The host recommended this hotel, and I was a little skeptical -- we were expecting a condo in the French Quarter and this wasn't it. BUT, we were so pleased with every bit of our experience here, from check-in where they give you warm cookies (and let us check in way earlier than normal check-in time), to newly-renovated rooms with extremely comfortable beds (and an awesomely powerful shower), to wonderful amenities such as a business center, coffee shop, on-premises restaurant, and a really helpful concierge. The hotel is located just two blocks off the French Quarter in a safe, easy-to-get-to/from area of the city. In the end, we were really grateful NOT to be staying in the Quarter, where the party would likely follow you home and keep you from sleeping soundly. The hotel was close enough that, when we were done having our fun (after midnight most nights), we took the short walk back to the hotel and went to sleep in a comfortable and quiet room. Perfection.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank DurhamKAB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this reviewResponded 5 September 2017

DurhamKAB,
Glad we were able to come to the rescue after your original travel plans fell through and that we more than exceeded expectations. We thank you so much for being our guest and would love to have you back when your travels bring you to NOLA.
Cristhian H.

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49 - 53 of 330 reviews

Reviewed 4 September 2017 via mobile

The hotel was very accommodating and gave us cookies upon arrival. The elevators were always available and the staff was always friendly and helped in any way they could. The only thing I would warn people who haven't been here before is that it is 40 dollars per night to keep your car there and that is about the cheapest you'll find so if you are staying here it is better to walk or take the street car. But the hotel itself is amazing and comfortable. My mother and I had a wonderful time at this hotel

Stayed: September 2017, travelled with family
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this reviewResponded 5 September 2017

Nick B,
We are very happy to know that you and your mother had a great time in the hotel and our city. We do wish that you may return when you're back in the area.
Cristhian H.

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Reviewed 4 September 2017

I love this hotel. The staff were helpful
. I really love the new digital key feature!! The room was so comfortable!! Truly look forward to staying again for a longer time. Of course, don't forget the yummy cookie!!

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank sweetmsgirl79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this reviewResponded 5 September 2017

sweetmsgirl79,
We are excited you had a wonderful experience with us. We can't wait to have you back as well and hope to see you soon!
Cristhian H.

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Reviewed 1 September 2017

This hotel is well situated in Downtown New Orleans. The staff are lovely and are so willing to help weather it be with the hotel itself or with things to see, do and eat within the city.

Its very clean and modern in comparison to the exterior of the building which does not give to much away. The room is a decent size and are bright with modern furnishing and good lighting within the bathroom.

The food is also something to shout about, the only thing I would say would be the room service presentation needs to be looked at, As someone who works in hotels, I would have expected a metal covering to retain the heat over the food rather than clear film which retracts away from the meal. Nothing major just a little advice for going forward.

So to conclude, if your going to New Orleans this hotel is the hotel for you. You will not regret it.

  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this reviewResponded 2 September 2017

Paul R,
We could not be more appreciative for sharing the details of your visit and glad you had an amazing time with us. We're looking forward to your return when you're back in New Orleans.
Cristhian H.

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Reviewed 31 August 2017

Amazing stay from beginning to end. The valet were friendly and helpful, front desk staff were incredibly helpful in a stressful situation, the restaurant has great food in a wide variety of options and full bar. Room was clean and well stocked, strong internet, and quite. Highly recommend.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank cedriang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this reviewResponded 1 September 2017

cedriang,
We appreciate you for taking the time to leave such a wonderful review. We're very happy that you felt taken care of by our staff during a difficult time and that you enjoyed every aspect of your visit. Thank you for being our guest and hope to see you again soon!
Cristhian H.

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Additional Information about Doubletree by Hilton Hotel New Orleans

Address: 300 Canal St, New Orleans, LA 70130-1104
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in New Orleans
Price Range: ₹ 8,597 - ₹ 26,050 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel New Orleans 3.5*
Number of rooms: 367
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel New Orleans is perfectly located next to Harrah's Casino along Canal Street and across from the French Quarter. Local sites and attractions such as Jackson Square, Bourbon Street, Audubon Aquarium of the Americas and Shops at Canal Place are all within close walking distance. Only a short three blocks from the Arts & Warehouse with top museums, art galleries and restaurants our hotel serves as the perfect base to explore the city no matter what your age or interests may be. ... more   less 
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Also Known As:
Doubletree New Orleans
Doubletree Hotel New Orleans
New Orleans Doubletree

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