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All reviewsdouble treewarm cookiesfront deskgreat locationfrench quarterusb portscanal streetharrah's casinowithin walking distancehotel is perfectone night stayconvention centerthe room was nicewould stay here againbusiness tripmardi grasnice stay
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Reviewed 4 September 2017 via mobile

The hotel was very accommodating and gave us cookies upon arrival. The elevators were always available and the staff was always friendly and helped in any way they could. The only thing I would warn people who haven't been here before is that it is 40 dollars per night to keep your car there and that is about the cheapest you'll find so if you are staying here it is better to walk or take the street car. But the hotel itself is amazing and comfortable. My mother and I had a wonderful time at this hotel

Stayed: September 2017, travelled with family
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this reviewResponded 5 September 2017

Nick B,
We are very happy to know that you and your mother had a great time in the hotel and our city. We do wish that you may return when you're back in the area.
Cristhian H.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2017

I love this hotel. The staff were helpful
. I really love the new digital key feature!! The room was so comfortable!! Truly look forward to staying again for a longer time. Of course, don't forget the yummy cookie!!

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank sweetmsgirl79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this reviewResponded 5 September 2017

sweetmsgirl79,
We are excited you had a wonderful experience with us. We can't wait to have you back as well and hope to see you soon!
Cristhian H.

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Reviewed 1 September 2017

This hotel is well situated in Downtown New Orleans. The staff are lovely and are so willing to help weather it be with the hotel itself or with things to see, do and eat within the city.

Its very clean and modern in comparison to the exterior of the building which does not give to much away. The room is a decent size and are bright with modern furnishing and good lighting within the bathroom.

The food is also something to shout about, the only thing I would say would be the room service presentation needs to be looked at, As someone who works in hotels, I would have expected a metal covering to retain the heat over the food rather than clear film which retracts away from the meal. Nothing major just a little advice for going forward.

So to conclude, if your going to New Orleans this hotel is the hotel for you. You will not regret it.

  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this reviewResponded 2 September 2017

Paul R,
We could not be more appreciative for sharing the details of your visit and glad you had an amazing time with us. We're looking forward to your return when you're back in New Orleans.
Cristhian H.

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Reviewed 31 August 2017

Amazing stay from beginning to end. The valet were friendly and helpful, front desk staff were incredibly helpful in a stressful situation, the restaurant has great food in a wide variety of options and full bar. Room was clean and well stocked, strong internet, and quite. Highly recommend.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank LoveLifeHI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this reviewResponded 1 September 2017

cedriang,
We appreciate you for taking the time to leave such a wonderful review. We're very happy that you felt taken care of by our staff during a difficult time and that you enjoyed every aspect of your visit. Thank you for being our guest and hope to see you again soon!
Cristhian H.

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Reviewed 30 August 2017

My friend and I just got back from a weekend in New Orleans and we thoroughly enjoyed our stay at this hotel. The location was perfect for us - we were close enough to walk to all the fun but far enough away from the busy parts of town. It was a great hotel from check-in to check-out! James at the front desk was so personable and helped with everything from advice on spots to visit to late checkout options. Every single staff member we talked to - from front desk, maintenance, and housekeeping - they were all so friendly! The beds were SO comfortable, and the room was nice and clean and had a modern design, with great views of the town! I seriously enjoyed this hotel so much - we had a great trip and we cannot wait to go back, and we know exactly where we will be staying.

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Service
Thank syddgordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this reviewResponded 31 August 2017

syddgordon,
Thank you so much for glowing review. We always love hearing from our guests specially when they received excellent service from our staff. We have recognized James for his hospitality and he definitely appreciated the kudos. We can't wait for you to return next time your travels bring your back to our city.
Sincerely,
Cristhian H.

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