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“I Will Never Come Back”

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The Crescent Palms Motel
Ranked #124 of 161 Hotels in New Orleans
Certificate of Excellence
Iowa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“I Will Never Come Back”
1 of 5 bubbles Reviewed 27 December 2009

We stayed for 2 nights. The accomodations were fair. However, we were told the gates would open between 8am and 9am. They did not. The office remained closed. We tried to call and got an answering machine. Finally, at 11:30am someone opened the gate for us. We were disappointed because we had lost so much time. We returned at 7pm that night, well before the 8pm gate closure time. The gate was locked. Repeated emails and phone calls were to no avail. No one was in the office. I was very worried about the car because of the level of crime in the neighborhood (thus the existence of the gate). We had to leave our car outside the gate. Fortunately nothing happened. Furthermore, we were awakened Christmas morning at 6am by extremely loud and obnoxious music coming from a building next to the motel. The web site boasted a microwave available upon request. With no staff available this did not happen and we had purchased food to microwave because of the holiday. We also had no way of getting clean towels for our second day. I realize it was Christmas BUT if you are going to be open to customers on a holiday you need to have staffing and make sure you follow through with what you promise. We paid the rate and did not get the service. I will never go back and couldn't wait to leave.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AmatullahJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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107 reviews from our community

Traveller rating
    48
    32
    11
    5
    11
See reviews for
17
35
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3
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Denton, Texas
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 27 September 2009

I stayed at The Crescent Palms Motel for 2 days. It is located in one of the less fortunate areas of New Orleans, about 3 miles from the French Quarter, and there is a lot of road construction currently in progress. However, the motel itself (which was damaged by Hurricane Katrina) has been newly renovated, and the rooms are quite appealing on the inside, especially given the affordable pricing ($50-$55 per night). Each room contains two fairly comfortable double beds, a large screen TV with several channels, a refrigerator, free wireless internet, and spacious bathroom. The room was clean, and bath towels were stocked daily. A large, sturdy metal gate is locked around 9:00 PM, and the only way to enter the motel after the gate is closed is with the keycard to one's room. Vehicles can be parked inside the gate but must remain there until the gate is opened in the morning. Guests can also park their vehicles right outside the gate if they plan to drive somewhere at night. Either way, parking at the motel is free. I chose to park outside the gate and did not experience any problems. Staff was friendly and helpful and even allowed me to check out two hours beyond the typical checkout time of noon. I enjoyed the personal feel of the motel and liked the idea of supporting a local (non-chain) business, particularly one with such a colorful history (see Crescent Palms website for more details).

  • Stayed September 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Casey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Crescent Palms Motel

Property: The Crescent Palms Motel
Address: 3923 Martin Luther King Jr Blvd, New Orleans, LA 70125-2011
Region: United States > Louisiana > New Orleans > Mid-City
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
#4 Best Value Hotel in New Orleans
Price range (per night): ₹ 4,754 - ₹ 11,564
Hotel Class:2 star — The Crescent Palms Motel 2*
Number of rooms: 24
Official Description (provided by the hotel):
The Crescent Palms Motel is located in the heart of New Orleans, minutes from the French Quarter, the Superdome and other famous attractions. Our newly renovated, 1960's vintage motel offers 24 spacious guest rooms, large private bathrooms, ample closet space, a cocktail lounge and complimentary off-street parking. Each room features brand new furnishings- two double beds, a refrigerator, complimentary high-speed wireless internet, 26" LCD TV/DVD with cable and more. Please join us for a visit soon! ... more   less 
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Also Known As:
The Crescent Palms Hotel New Orleans

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