We stayed for 2 nights. The accomodations were fair. However, we were told the gates would open between 8am and 9am. They did not. The office remained closed. We tried to call and got an answering machine. Finally, at 11:30am someone opened the gate for us. We were disappointed because we had lost so much time. We returned at 7pm that night, well before the 8pm gate closure time. The gate was locked. Repeated emails and phone calls were to no avail. No one was in the office. I was very worried about the car because of the level of crime in the neighborhood (thus the existence of the gate). We had to leave our car outside the gate. Fortunately nothing happened. Furthermore, we were awakened Christmas morning at 6am by extremely loud and obnoxious music coming from a building next to the motel. The web site boasted a microwave available upon request. With no staff available this did not happen and we had purchased food to microwave because of the holiday. We also had no way of getting clean towels for our second day. I realize it was Christmas BUT if you are going to be open to customers on a holiday you need to have staffing and make sure you follow through with what you promise. We paid the rate and did not get the service. I will never go back and couldn't wait to leave.
- Official Description (provided by the hotel):
- The Crescent Palms Motel is located in the heart of New Orleans, minutes from the French Quarter, the Superdome and other famous attractions. Our newly renovated, 1960's vintage motel offers 24 spacious guest rooms, large private bathrooms, ample closet space, a cocktail lounge and complimentary off-street parking. Each room features brand new furnishings- two double beds, a refrigerator, complimentary high-speed wireless internet, 26" LCD TV/DVD with cable and more. Please join us for a visit soon! ... more less
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- Also Known As:
- The Crescent Palms Hotel New Orleans