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“We loved this place” 5 of 5 bubbles
Review of The Claiborne Mansion

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The Claiborne Mansion
Ranked #95 of 138 New Orleans B&B and Inns
Sandy Hook, CT
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“We loved this place”
5 of 5 bubbles Reviewed 2 February 2005

We loved this place. It is extremely beautiful and it is a remarkable value for a hotel this attractive in New Orleans. The neighborhood is also quirky and fascinating and although just out of the Quarter, not at all inconvenient. Our impression was that Cleo, the owner-manager, is an extremely nice and very interesting person. She is, however, more than a little absent-minded, which, I think, is part of her charm to some of her guests and an annoyance to others. We never saw her be rude to anyone, but I suppose it is possible that if people get angry at her, conflicts could develop. She was gracious and sweet to us the whole time. And the people she hires make sure that the rooms and grounds are immaculate.

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3 Thank dbrand
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34 reviews from our community

Traveller rating
    17
    3
    5
    3
    6
See reviews for
7
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
1 of 5 bubbles Reviewed 5 July 2004

Although Claiborne Mansion is a beautiful place to stay, the service was horrible. Never once were we asked if we needed anything or how we were enjoying our stay. Beds weren't made, no fresh towels. It was awful.
We have no plans of staying there ever again.

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6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these New Orleans hotels

A TripAdvisor Member
5 of 5 bubbles Reviewed 21 May 2004

The Claiborne Mansion is a wonderful oasis to return to after a long day of sightseeing. It is in a quiet area, yet just minutes walk to the quarter and is near some excellent restuarants (if you stay there try Marigny Brasserie). The room was lovely and very comfortable, the pool and gardens beautiful. Fresh pastries were provided every morning with fresh coffee, we could help ourselves to beers from the fridge and one afternoon a plate of cheese and biscuits were provided for us. As for the owner Cleo, she is quite a character and we all got on very well with her. If you are prepared to make an effort and do not treat her like a hotel receptionist in her own home, you will be rewarded.

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2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1 of 5 bubbles Reviewed 4 January 2004

We had heard stories about the owner, Cleo, but decided to stay anyway.
We made reservations months in advance for a two week stay-which is a nice piece of business for a B&B during off season. On our second to last day, Cleo the owner, who had not been friendly at all during our stay, but we managed to avoid, announced we were being kicked out of our room as she had other guests that wanted our room!! Instead of asking us to move in a nice way she was very aggressive. I told her it was a great inconvenience, but she only responded we had until 1:00PM to be out of our room and she was moving us to a much less superior room. We were then bullied by her cleaning staff to move out of our room sooner and the entire experience was HORRIBLE. I have NEVER been treated so poorly in all my years of travel and I work in the tourism industry. It appears that once your credit card clears upon check-in, all the promised services cease. The pool is NOT heated, there are no afternoon cocktails and breakfast (if you are lucky) is some old bread and maybe juice. NEVER AGAIN!

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10 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 28 November 2003

To all who say unpleasant things about the Claiborne 's management let me just say "Be nice or be gone." This B&B is run in New Orleans best Big Easy style. Don't expect anyone to fetch and tote for you. It is not a hotel. Stay at one if you feel the need to be overbearing to staff and outstay your welcome with rude behavior. We love The Claiborne and its gracious owner and we love the company of pleasant and polite fellow guests. Take you attitude somewhere else, negative commentors.

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2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Claiborne Mansion

Property: The Claiborne Mansion
Address: 2111 Dauphine Street, New Orleans, LA 70116
Region: United States > Louisiana > New Orleans > Faubourg Marigny & Bywater
Amenities:
Kitchenette
Hotel Style:
Ranked #95 of 138 B&Bs / Inns in New Orleans
Price range (per night): ₹ 8,184 - ₹ 13,094
Number of rooms: 7
Official Description (provided by the hotel):
Greek Revival Mansion opened as Inn in 1994. ... more   less 
Also Known As:
The Claiborne Mansion Hotel New Orleans

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