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“Nice Property Geared to Conventions and Conferences”

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JW Marriott New Orleans
Ranked #60 of 163 Hotels in New Orleans
Certificate of Excellence
Holt, MI
Level 4 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Nice Property Geared to Conventions and Conferences”
Reviewed 16 April 2012

I requested a room on a high floor with a view and was given a very nice corner room with a view of French Quarter, at a cost. The staff at was very rigid and unaccomodating (especially since I'm perks member). The property is within walking distance to all the downtown attractions of New Orleans, including the French Quarter, Harrah's, Du Monde's, etc. If you prefer to ride, the trolley stops in front of the hotel.

The layout of the hotel is odd, with the small lobby and drive in the back. They indicated that they are preparing for a major remodel. Be prepared to circle the block to get to check-in. The location of the Marriott across the street also ads to the confusion, but traveling is an adventure.

Shula's is in the hotel and has the best cobb salad I've ever eaten. I grabbed lunch at Shula's before heading out for the day. The staff was wonderful and the food was amazing.

I have access to the lounge for Marriott perks members. I was amazed to find that it closes on the weekends. None of the other properties I've ever visited had such limited hours. The food was good, but there was a cost for drinks. Soft drinks were free. It was not set up for the casual pleasure traveler that travels on the weekends. Room service is a bit limited, since it come through Shula's.

All in all, the property was clean and pleasant. The location was good. The staff was a bit rigid and not extremely friendly, but did a good job. I'm not sure if I'd stay at this property again, but may look around at other locations to get a wider feel for New Orleans.

Room Tip: I was told that the basis rooms are very tiny. If you need more room, try the corner rooms at an ex...
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  • Stayed October 2011, travelled solo
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2 Thank ChaChaCha_MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (502)
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Lake Charles, Louisiana
Level 4 Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 April 2012

just stayed a night here very nice hotel. Comfortable beds with flexible night lights which made it nice for reading. Good location only couple blocks from bourbon and short walk to riverwalk area. Would definately stay here again.

  • Stayed April 2012, travelled as a couple
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Helpful?
2 Thank Troy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 6 Contributor
125 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 14 April 2012

small, comfortable, super clean, friendly, helpful and courteous staff, great rooms!!
the staff at this hotel has been there for many years - no constant turnover; they remember their guests, and are wonderful!!!
have stayed here at least 2 dozen times, and will continue to do so!!!

  • Stayed April 2012, travelled with family
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Helpful?
2 Thank Y1858EHlindar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dongguan, China
Level 4 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 April 2012

We stayed one night using Marriott reward points and enjoyed our stay. The room was on the smaller side, but comfortable enough for our party of four. As other reviews note, the bathroom is very small, and I refuse to pay for internet access, but I otherwise don't have any other complaints. The service we received at both check-in and check-out was excellent. We did have one problem during our stay; when we woke up there was no hot water in the bathroom. A call to the front desk got an immediate apology and a credit to our bill, and an engineer was knocking on my door within 5 minutes. He had it fixed very quickly; I suspect some fuse had flipped off or something. We ordered room service breakfast, and it was delivered promptly within the time frame we selected. The continental breakfast was $12, and two of them included enough food to feed the four of us. We are light breakfast eaters, though. I would stay here again, but only at a discounted rate. The charges for internet service and valet parking, added to rack rate, would add up very quickly in an area where there is a lot of comparable rooms.

  • Stayed April 2012, travelled with family
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Helpful?
3 Thank jscul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level 6 Contributor
202 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 11 April 2012 via mobile

This hotel has a great location! Walking distance to everything but not noisy. Ask for a corner room, they are considerably larger! The bed is very comfortable! What i dont understand is why the continental breakfast was $20 per person?? Thats a little rediculous considering even best westerns give u that as a guest. We got a great rate under AAA so i would say our overall value was good. We also went to the spa here, serenity spa, for a couples massage. We were very pleased with that as well!

Stayed April 2012
Helpful?
2 Thank lilsnipper102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott New Orleans

Property: JW Marriott New Orleans
Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
Price range (per night): ₹ 8,568 - ₹ 23,708
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Marriott, Booking.com, Prestigia, Expedia, TripOnline SA and HotelQuickly so you can book your JW Marriott New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott New Orleans
New Orleans Marriott

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