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“Great Value with no problems”

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GrandStay Residential Suites Hotel Madison
Ranked #39 of 63 Hotels in Madison
Coon Rapids, MN
Level Contributor
164 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
“Great Value with no problems”
5 of 5 bubbles Reviewed 29 May 2012

Our $76 rate was an excellent deal for a one bedroom suite. Room clean and attractive. A/C was unit in closet that maintained the temp very well and fan could be kept on in between cooling cycles. Kitchenette was handy for bringing in a pizza from Pizzeria Uno. There was a mall and restaurants close by, but none within walking distance. Finding hotel can be a little tricky, but not a serious problem. Staff was very attentive, also an ice machine on first floor even though frig had an ice maker.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Coon_Rapids_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyEinhaus, Manager at GrandStay Residential Suites Hotel Madison, responded to this review, 28 September 2012
Thank you for taking time to post a wonderful review about our hotel. We sincerely appreciate your kind words.
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313 reviews from our community

Traveller rating
    157
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See reviews for
149
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
WI, USA
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 11 May 2012

We stayed here for a competition that was going on at UW Madison and it was a short drive to get to the school. Our room had two bedrooms and a fairly good sized kitchenette. Check in was fast and easy and both women were very friendly. We checked out their pantry area expecting items to be way overpriced but were pleasantly surprised to find the items to be very reasonable. What I absolutely loved about this hotel is that they truly let you control the room temperature. We like it on the cooler side and had no problem achieving that. I also liked the fact that the fan provided white noise so it drowned out any noise from neighbors. The breakfast buffet is more then adequate and it was nice having tea & coffee available all day. Again the woman working in this area was very friendly.

What I would change- Get rid of the gross blanket between the cover and the sheet. It feels horrible and we actually had to peel it off the sheet to get it off the bed.

Overall, had a very nice time and would definitely stay here again.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pinkgemwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyEinhaus, Manager at GrandStay Residential Suites Hotel Madison, responded to this review, 13 May 2012
Thank you very much for taking the time and giving us valuable feedback. I am pleased to say we are in the works of rolling out our all new bedding program. We look forward to your next stay and know you will be satisfied with your suggested changes. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redmond, Washington
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 5 May 2012

We recently stayed here for a week, and were not disappointed in the least. Our suite was spacious, clean, and quiet, and the breakfast was fine. All the staff we saw, from the housekeepers to the front desk staff, were very friendly and interested in making sure we were comfortable. But the thing that made the experience stand out was how they responded when we mistakenly left a few items behind (I left my swimsuit and my husband left a charger). One of the hotel staff had even washed my swimsuit before putting the package in the mail. I absolutely recommend the GrandStay Residential Suites, and they will definitely have my business again.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A-meiguo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyEinhaus, Manager at GrandStay Residential Suites Hotel Madison, responded to this review, 7 May 2012
On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. We're committed to total guest satisfaction, and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 14 April 2012

I can't believe how big the suites are for such a low price. It very much felt like a 1 bedroom apartment. The only reason I didn't rate this hotel as a 5 is the sound-proofing. As I tried to sleep I could hear a woman in the next room coughing. I could also hear doors closing in the hallway throughout the night (they're heavy doors and sound just like they're being slammed when they close). I had to leave early in the morning, and appreciated the front desk staff assisting me with an early breakfast.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MKE1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyEinhaus, Manager at GrandStay Residential Suites Hotel Madison, responded to this review, 2 May 2012
Thank you very much for taking the time and giving us valuable feedback. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about GrandStay Residential Suites Hotel Madison

Property: GrandStay Residential Suites Hotel Madison
Address: 5317 High Crossing Blvd, Madison, WI 53718-2301
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Madison
#6 Family Hotel in Madison
Price range (per night): ₹ 5,782 - ₹ 15,226
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Madison 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Grandstay Residential Hotel Madison

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