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“Stayed for Garden Expo”

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Clarion Suites at the Alliant Energy Center
Ranked #32 of 63 Hotels in Madison
Certificate of Excellence
Wisconsin
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Stayed for Garden Expo”
Reviewed 12 February 2012

We had planned a trip to Madison with three other couples to attend the Garden Expo. We booked the Clarion because it was connected to the event and no need to walk outside the two days we attended (Fri & Sat ~ left sunday)

The initial thought as we entered the lobby was...nice place, friendly staff.

The initial thought as we entered the room was...nice room, nice layout, nice decore.
The bed was comfortable and the room was quiet...then a few issues popped up:

The TV would not swivel so we just pulled out the stand and turned it to the bed. Not a big deal as we were not watching TV much anyway. Then the DVD player would not work...also not the biggest deal. We had picked up a movie to watch before we left but just watched it at home.

The first night about 2am woke up to a very hot room. The tempature fluctuated 10* - 15* in temp all night. It was set to low heat and dialed the temp to the middle. For some reason it would heat up and then the air would kick in and it just would go up and down. Thought I could adjust it the next night but then about 2:30am the same thing happened...too late to call the desk so delt with it.

Also, shower was luke warm and no heater in the bath, just fan so abit cold in and after the shower.

We did let the staff know about the issues when we left.

Our friends in the other three rooms did not have any issues as we did so we figured we got a lemon :) I may have gone to 2 stars but figured our friends rooms were good so I assume most rooms at the hotel were fine. Just hope they fix the things in the room ~ we also filled out a card for the Clarion to know whats up.

All in all its a nice place...did want to mention the great breakfast they have available in the morning so that's a big plus.

Will be back for next years Garden Expo and will stay here again.

  • Stayed February 2012, travelled with friends
    • Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionSuitesMadison, General Manager at Clarion Suites at the Alliant Energy Center, responded to this review, 14 February 2012
ne!travel Wisconsin,

Thank you for your comments regarding your recent stay with us. We appreciate all of the comments we recieve. This gives us the opportunity to continuously improve our property.
I will certainly look into the problems you encountered in your room. I learned that you spoke with our Front Office Manager and she has followed up with our maintenance department to resolve the issues you had. I am pleased to hear that the friends you traveled with did not have similar problems in their rooms. Thank you again for your comments. I hope that you will choose to stay with us again next year. General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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270 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Any
English first
Ottawa, Canada
Level 6 Contributor
294 reviews
283 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 29 January 2012

Booked directly via Choice hotel website for 89$. The location was perfect for me since I was attending an event at the Alliant Energy Centre next door, connected by an indoor walkway. Great!. Even if its not close by, the hotel offers free pick up from the airport. Pick up took 20 min, as promised. The front desk staff drive the van. There is plenty of free parking. The hotel is outside the downtown core, so if you don't have a car, its rather inconvenient. However, the shuttle service will bring you anywhere in a 3 miles radius, till 10 PM.

Check in was very friendly, and knowledgeable about their area.The room was very decent, large, with a queen bed, CRT TV, free wifi, sofa, work station, mini kitchen. The decor is a bit dated, but it did the trick.

The pool was decent sized, as was the hot-tub. The gym was rather small and cramped with old equipment, a turn off to training. The breakfast-dining area is quite large. Breakfast provided was very good, with the usual: toasts, fruits, waffles, scrambled eggs, and daily add-ons (sunday: biscuit and gravy, quite yummy). They also offer daily evening goodies (free beer or wine, some snacks)...a nice touch.

Check out was courteous. I was also informed I could have saved 10$ by booking directly directly with the hotel, as they have "event" discounts. Good to know for next time. Was driven back on time.

If all hotels could have this level of service!

Room Tip: call the hotel directly for specials.
See more room tips
  • Stayed January 2012, travelled solo
    • Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionSuitesMadison, General Manager at Clarion Suites at the Alliant Energy Center, responded to this review, 14 February 2012
Lubiere Ottawa, Canada,

Thank you so much for your comments! We appreciated hearing from our guests and we are pleased that you enjoyed your stay with us. I will certainly pass along your comments regarding our service to our staff. Everyone works to try to please our guests and it is satisfying when a guest notices and comments on it. Our hope is that every guest recieves the same level of service when staying with us. Thank you again, we hope that you will return in the future!

G. Niesl, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire, Illinois
Level 5 Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 January 2012

Located right walking distance to Alliant Energy Center. Hotel offers great concert packages. They also have a happy hour serving beer , wine and soda. A few little munchies so don't expect much as far as food. Their breakfast better then most eggs were actually eidable. Nice large rooms very clean.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionSuitesMadison, General Manager at Clarion Suites at the Alliant Energy Center, responded to this review, 14 February 2012
Dear cubsfair,

Thank you for your comments regarding your stay with us. We are pleased that you enjoyed your stay and took the time to comment on your positive experience! We hope that you will choose to stay with us again.

G. Niesl, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eau Claire
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 November 2011

I stayed here for business with a co-worker. The hotel was older with a few recent updates. The ceiling in our room looked like it was going to fall down in the corner of the room, the furniture has seen its better days. I did like the fact that there was not a gross comforter and that sheets and that something similar to a duvet cover was used. Also the fact that they had 4 pillows per bed was very nice. Breakfast was okay; their breakfast room however was very nice.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionSuitesMadison, General Manager at Clarion Suites at the Alliant Energy Center, responded to this review, 14 February 2012
Dear eclocal,

Thank you for your comments regarding your stay with us. We appreciate hearing from all of our guests in our effort to continuously improve our property. The comments you shared are important and the issues mentioned have been addressed. I am pleased that you had some positive things to say as well. I certainly hope that you will return to stay with us again in the future.

G. Niesl, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cudahy, wi
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 November 2011

Exceptionally clean - very nice staff - great breakfast. This place has made us such fans of Clarion Suites that we will make sure that we plan our trips around them.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionSuitesMadison, General Manager at Clarion Suites at the Alliant Energy Center, responded to this review, 23 November 2011
bbgandalf,

Thank you for your wonderful comments regarding your stay! We do our best to make our hotel one which guests will want to return. Thank you from all of our staff!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Suites at the Alliant Energy Center

Property: Clarion Suites at the Alliant Energy Center
Address: 2110 Rimrock Road, Madison, WI 53713-1444
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Madison
Price range (per night): ₹ 6,061 - ₹ 12,379
Hotel Class:2.5 star — Clarion Suites at the Alliant Energy Center 2.5*
Number of rooms: 140
Official Description (provided by the hotel):
We invite you to stay with us at The Clarion Suites at The Alliant Energy Center in Madison, WI! Our hotel is adjacent to The Alliant Energy Center Campus and connected to The Exhibition Hall. We are conveniently located near downtown Madison, The Monona Terrace, The UW Campus, Camp Randall, The Kohl Center, UW Hospitals, Meriter Hospital and St. Mary's Hospital. Our hotel is also 20 minutes from Epic Systems training facility.Our rooms are spacious with one or two Queen Beds, Sitting Areas with Queen Sofa Sleepers and Microwave Wvens and Refrigerators. All guests recievd a Complimentary Hot Breakfast Buffet and a Complimentary Social Hour (M-Sat. We have an indoor pool/whirlpool, Free WIFI and 32" Flat Screen TV's. Complimentary Shuttle service to/from Dane County Regional Airport is offered from 7am-10pm daily. ... more   less 
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Also Known As:
Clarion Suites Central Hotel Madison
Clarion Hotel Madison
Clarion Madison
Madison Clarion

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