We found this hotel to be fine: average rooms; pool area fun for small children. However, the service at this location was terrible and we won't head back for that reason. There are plenty of other alternatives with pool areas that are close enough to what they have here.
We tried to organize a small birthday party along with our stay and the front desk workers, prior to our stay, were not trained/informed with correct information about bracelets, rooms, etc. The "manager on duty" was voicemail after voicemail. We didn't have problems; we were simply trying to organize a stay and coordinate our small party. It would seem to be a normal issue that any hotel would deal with on a day-to-day basis. They were not able to handle it in a timely or accurate manner, and that's frustrating!
- Official Description (provided by the hotel):
- Holiday Inn Hotel & Suites Madison West This upscale full service Madison, Wisconsin hotel is walking distance to dining and upscale shopping at the Greenway Station in Middleton, WI. Located less than 3 miles from the University of Wisconsin Madison Research Park and 5 miles from the University of WI Hospital & Clinics, Camp Randall Stadium & the downtown Madison, Wisconsin capitol. Complimentary daily shuttle to and from Epic Systems & other businesses, airport & attractions by pre-arrangement. Expect to be impressed at this Madison, WI hotel if you are visiting one of the areas nearby - 5 miles from the Kohl Center, Alliant Energy Center and a short drive to the Monona Terrace Convention Center and the Madison Overture Center. Spacious guest rooms with business amenities; free wireless in-room high-speed Internet access and free airport shuttle. 69 deluxe suites; whirlpool suites, two room suites and kid suites. Executive level business floor. On-site George's Chophouse Restaurant and Z Martini Piano Lobby Bar, room service and 4,000 square feet of elegant Madison, WI meeting space. Catering to the needs of business travelers with such unique programs as: our Monday - Thursday Priority Club Reception from 5 PM - 7 PM or our bonus point offers, see Priority Club rates for details. Traveling with your family? Enjoy this Wisconsin hotel's Indoor Water Park - Crawdaddy Cove! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Hotel And Suites Madison West
- Holiday Inn Madison
- Madison Holiday Inn