A group of us ended up at this hotel after deciding to go a Badger game at the last minute, and this was the only one left on the East side that wasn't $500. "Old" is the adjective that describes this property the best. It seems as if they remodeled the lobby/pool area to make a good first impression, but disregarded the rooms completely.
In the room, the carpet is outdated and you can see it's age by the fact that the color is so much more vibrant next to the wall where it doesn't get walked on. The pullout couches have cushions that are COMPLETELY discolored and musty. Even though we only needed one pullout, our suite had two, with one of them having a broken frame. When we called the front desk just to let them know, their response was "you are only supposed to have 1 anyway." Ok then. In addition, the bedding for the pullout was full of holes and smelled like feet.
Speaking of the front desk, we asked whether they had a shuttle to campus when we checked in, and were told no. We went upstairs and got ourselves together before coming down and asking a DIFFERENT associate to call us a cab. She asked why we didn't just take the shuttle that left 10 minutes ago. We told her that we were informed they didn't have a shuttle, prompting her to reply "Oh- today's her first day" with no apology what-so-ever. Frustrating to say the least.
Another thing that isn't really a complaint, just something that seems odd. The pool is right inside the front door. Maybe it wouldn't be so strange if there was a half-wall or something to set it apart from the lobby, but the way it's laid out looks very zoo-like, with everyone around the pool being on display.
There are much better hotels for the money than the Crowne Plaza. Do yourself a favor and find one of them.
- Official Description (provided by the hotel):
- Madison Crowne Plaza Hotel is located in Madison Wisconsin, and is the place to meet for meetings and weddings alike. Our premier Madison hotel is located on the east side, only 3 miles to Dane County Regional Airport, with free 24 hour airport shuttle (departing hotel on every hour), and near to downtown Madison, Monona Terrace Convention Center, Alliant Energy Center and Coliseum, The Kohl Center, The new Overture Center for the Arts, University of Wisconsin and the Wisconsin State Capitol. The hotel has recently upgraded beds to a new level of comfort with 7-pillows, a plush duvet, luxurious sheets and a pillow-top mattress. A great night sleep-guaranteed! The Crowne Plaza Madison, Wisconsin is a newly renovated 6 story hotel conveniently located off I-90/94/39, near East Towne Mall, Madison's largest mall, as well as theatres and restaurants. The Crowne Plaza Hotel Madison - East Towne, a family-friendly hotel where kids stay free in parents' room and ages 12 and under eat free. Don't leave your pet home alone - the Crowne Plaza Madison is a pet-friendly hotel, offering added amenities at check-in for your furry friend! Crowne Plaza, the best value for Madison Wisconsin Hotels. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Madison
- Madison Crowne Plaza