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All reviews ya kun kaya toast budget hotel non smoking room business trip indomaret guests weakness
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Reviewed 21 July 2018

The hotel is located in the centre of noise...a main road on the front + one side and a fuel station on the side...so u can imagine the level of disturbance...

As usual only liquid soap dispenser in toilet bath area...so they just saved a million dollors$$$$$$

Can u imagine no kettle in the room for hot water....but the bone heads have kept tea mugs to drink water...

The floor is generally clean in the room...but the corridors give a impression of a hospital

There is an indomart (like 7 eleven) in the front attached to the hotel....you just need to sit there and you will get all the hookers you need....so don't go there with your family.

Security for rooms is miserable....anyone can say i need access to your room and a key wil be given ...going by what I saw the hookers did.

No room service here and no in room here...messed up stay

You will find many airline crew checking in here god knows what airline wil keep the crew here ...sure must be a hookair...

The room walls are water logged and u may smell moisture in the room....be prepared for the damp fungus smell.....

Last but not the least dirty roofs...

DONT GET confused seeing a shiny shuttle for pick up and drop off...the place is inversely proportionate to the shine of the bus...

I NEVER COME HERE EVER AGAIN....

Room Tip: May be rooms facing the inside are more silent. ....
Stayed: July 2018, travelled on business
Thank schinder1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

Bad wifi connection, but good service,cheap price,located in centre palembang so you can reach palembang icon or palembang square only 10 minutes from hotel. Around hotel you an find eat street food, and dunkim donut

Stayed: March 2017, travelled as a couple
Thank Sabrina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017 via mobile

Had to stay here 4 nights for business trip. It was good to see that they have an authentic Palembang restaurant (Beringin, where you can also order Pempek for oleh-oleh), Ya kun Kaya Toast and Indomaret at their Lobby Level. Check-in and Check-out process was pretty quick. You have to give deposit 50k for extra card to your room, which is unusual as it supposed to be just given when you requested.

We stay on the 3rd floor, and the layout of the hall is a bit puzzled me. I almost went to wrong direction everytime I had to took the lift. The room is neat and clean, and the space is a bit bigger than any other hotel in the same class, you can see it from the bathroom area, Which is spacious enough for your to enjoy your shower time.

Breakfast choice was more than any normal 3stars hotel. Because they also provide you Jamu (Herbal Drink) and local cuisine (Tekwan). The taste also delicious so we can say the breakfast experience was nice!

Overall it was a good experience for the price we have paid. Will visit again next time.

Stayed: September 2017, travelled on business
Thank rissaamosea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amaris Hotel P, Hotel Manager at Amaris Hotel Palembang, responded to this reviewResponded 20 September 2017

Greeting from Amaris Hotel Palembang.
We would like to thank you for share your review during your stay with Amaris Hotel Palembang. Your valuable comments have been noted by management.
We are glad you enjoy staying at our hotel and hope that you would stay with us again on your next business trip to Palembang.
We proud that you are one of our repeater guest in Santika Indonesia Hotels group and we very appreciated.

Hope to see you again in Palembang
Warm Regards,
Filipi Y. Sipasulta
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2017

Amaris hotel is a budget hotel in central Palembang. Nightly stay floats around 350k - 450 k. It accomplishes all of the necessary requirements for budget hotel: good location, breakfast, clean room.

One of the weakness for this hotel is thin wall between the rooms that can cause sound to travels from one room to the other. It made my stay here quiet uncomfortable as the guests next door are quiet noisy.

  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Aldo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amaris Hotel P, Hotel Manager at Amaris Hotel Palembang, responded to this reviewResponded 20 September 2017

Greeting from Amaris Hotel Palembang.
We would like to thank you for share your review during your stay with Amaris Hotel Palembang. Your valuable comments have been noted by management.
We are glad you enjoy staying at our hotel and hope that you would stay with us again on your next business trip to Palembang.
We proud that you are one of our repeater guest in Santika Indonesia Hotels group and we very appreciated.

Hope to see you again in Palembang
Warm Regards,
Filipi Y. Sipasulta
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2017

Very polite n good front office....very helpful...
Housekeeping very good....i like this kind of services....
The room has 2 type, smoking n non smoking room...
The space on the room not to small but not too big neither.
Over all, its worth it for the rate.....below 400K.
What i like the most is the service from housekeeping n front office, they know how to make me and my college feel comfort.
Keep up the good work ...

Stayed: November 2016, travelled on business
Thank Nana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baharuddin A, Manager at Amaris Hotel Palembang, responded to this reviewResponded 14 June 2017

Dear Ms. Nana M,
Thank you for choose Amaris hotel during your business trip to Palembang.

We very appreciate for spending your time to give us a very good review of our performance. Hope we still can improve a few things to meet our guest expectation.

We wish you all the best, and we look forward to welcoming you back at Amaris Hotel Palembang.

Best Regards,
Baharuddin Adam
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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