We stayed in one of the Carriage house suites in July 2009. We stood on the front porch for about 10 minutes ringing the bell and eventually had to call to get the innkeeper to come to the front door. This occurred despite the fact that we arrived at the time directed by the innkeeper in the literature we were sent. We were asked to sign the credit card slip before even being shown the room.
The property is best suited to those who do not mind a great deal of Victorian clutter in their rooms. The carriage house rooms are dated, and there are very few dishes and pans to do any actual cooking despite the website and brochures claims of a fully equipped kitchen. Many of the dishes and utensils that were there looked as if they had not been used or washed in many years. The fridge is full sized which is a nice feature, but it was half filled with store brand pop which was pretty bad.
The breakfast here was without a doubt the very worst we have ever had at any Bed and Breakfast. All four of the B and B's we stayed at in MO served some type of quiche. Most were tasty but the one at Serendipity was inedible. She claimed it was made with cheese and ham. This is not at all accurate - it is made with some kind of fake meat from a can, apparently "Spam" or something similar, with a very strange "flavor" and "texture" probably because it was "stretched" with bread crumbs. It was very, very nasty!! The "fruit" was canned peaches soaked in grape or prune juice . This was also inedible. There was all kinds of fresh fruit in season - to serve this and call it fruit is an insult. Thankfully, there were blueberry muffins -probably made from a commercial mix like "Jiffy" but at least they were edible. For the price charged, ($95 per night for two people) the food was truly terrible. Most continental hotel breakfasts are better! To portray it as "real" quiche and fresh fruit is ridiculous. This is a cheap, cut rate meal and guests certainly have no input into either the timing or content of breakfast.
We also didn't get to see the old Buick which was the big draw for us. It was in the garage, surrounded by stuff, and it was too much trouble to let us see it, let alone ride in it.
The main house has some bed and breakfast rooms but is definitely not open to guests except to come in long enough to eat breakfast and leave. There were very definite signs on the front door instructing guests not to come inside. There are also little signs on many items in the Carriage house rooms. Some are informative but the overall impression is that the innkeeper wants to talk to and interact with guests as little as possible and prefers this approach. The most positive thing about this place is that it is close to the Truman sights in Independence and does have nice gardens. Drive by to see the gardens but don't waste your money on staying here unless you have a cast iron stomach and enjoy Victorian excess!