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Vacationer214179
Perth, Australia

Our 29 day holiday

5.0 of 5 bubblesReviewed 3 Sept 2024via mobile
Older hotel, clean & tidy, ground floor rooms with garden view are the best. Rooms are big, double or single beds with air conditioning and fridge, seperate shower and bath. 2 pools, top pool is the warmest as downstairs gets shade during the day. Hotel restaurant has great meals at a good price. Breakfast is usual buffet style. All staff are very friendly and helpful. Great location, close to Melasti Street and Garlic lane. Walking distance to the beach.
If you’re expecting a 5 star presentation stay elsewhere but for the $$ it is well worth it. We have just spent the last 29 days there and can not fault it,
Date of stay: August 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy Purnama, General Manager at Champlung Mas Hotel, responded to this review
Responded 4 Sept 2024
Dear Valuable Guest, It was our pleasure to have such a great review from you as our guest and thanks for being our hotel guest. We will share your comment with the entire Champlung Mas team and mention how happy you are while you're staying with us. By this review we will try to always improving our facilities, personnel and services in order to always able to deliver better services with good facilities. Once again I thank you very much for being our guest and looking forward to welcome you back home... Thank you
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,147)
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6 - 11 of 1,147 reviews
Reviewed 23 August 2024

Great location. Exceptional staff particularly Carlos who went above & beyond with his help.
Clean & friendly with lovely breakfast.
Shopping & transport all close by and walking distance to the beach. Garden view ground floor room cool all day

Date of stay: August 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pat H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy Purnama, General Manager at Champlung Mas Hotel, responded to this reviewResponded 5 September 2024

Dear Valuable Guest, It was our pleasure to have such a great review from you as our guest and thanks for being our hotel guest. We will share your comment with the entire Champlung Mas team especially Carlos and mention how happy you are while you're staying with us. By this review we will try to always improving our facilities, personnel and services in order to always able to deliver better services with good facilities. Once again I thank you very much for being our guest and looking forward to welcome you back home... Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2024

Staying at Champlung Mas great hotel, very large garden view rooms, very clean and serviced daily can't complain about anything the staff go above and beyond to be helpful especially Carlos who has gone out of his way for us and we now class him as our friend

Date of stay: August 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Expedition70919
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy Purnama, General Manager at Champlung Mas Hotel, responded to this reviewResponded 20 August 2024

Dear Valuable Guest, It was our pleasure to have such a great review from you as our guest and thanks for being our hotel guest. We will share your comment with the entire Champlung Mas team especially Carlos and mention how happy you are while you're staying with us. By this review we will try to always improving our facilities, personnel and services in order to always able to deliver better services with good facilities. Once again I thank you very much for being our guest and looking forward to welcome you back home... Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2024

When we arrived we didn't like our rooms, we spoke to the management and they moved us and the rooms were excellent they were so helpful and accommodating, the staff are all very friendly and overall great value, and excellent location to restaurants shopping the beach and night time entertainment. Would defiantly stay there again

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Damien G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy Purnama, General Manager at Champlung Mas Hotel, responded to this reviewResponded 5 September 2024

Dear Valuable Guest, It was our pleasure to have such a great review from you as our guest and thanks for being our hotel guest. We will share your comment with the entire Champlung Mas team and mention how happy you are while you're staying with us. By this review we will try to always improving our facilities, personnel and services in order to always able to deliver better services with good facilities. Once again I thank you very much for being our guest and looking forward to welcome you back home... Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2024

It's been 5years now and my family love it. Ruby, Carlos and all the staff are so Welcoming 🙏 along with the GM.
It's also good to see some changes in the Menu's and Maintenance happening. It only makes the Hotel even more Enjoyable. Keep it up!!

Room tip: Pools always popular place to swim so be early, lots of Sunscreen. Hydrate always, Water is your friend. Be respectful 🙏 to locals
Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Darrell C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy Purnama, General Manager at Champlung Mas Hotel, responded to this reviewResponded 7 August 2024

Dear Valuable Guest, It was our pleasure to have such a great review from you as our guest and thanks for being our hotel guest. We will share your comment with the entire Champlung Mas team especially Carlos, Ruby and mention how happy you are while you're staying with us. By this review we will try to always improving our facilities, personnel and services in order to always able to deliver better services with good facilities. Once again I thank you very much for being our guest and looking forward to welcome you back home... Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2024

I am currently staying here having just extended my stay instead of my original plan of doing a bit of hotel hopping to different areas of Bali. Just like what has been mentioned by a number of people i first overlooked this hotel due to some reviews but my friend who stays here a number of times each year told me it is fine - and as it was so cheap i thought I'd start with 3 nights before moving on. I extended my stay for a number of reasons, the value for money and the amazing staff here that are so friendly and incredibly helpful and the great location. Just a few minutes from the beach and from loads of eateries and so close to so many shopping options (both flash and budget). One example of the staff customer service level is accommodating my late decision to extend our stay - it took them a while juggling incoming guests etc but thankfully it all worked out without us having to move rooms. Keep in mind this is not a new build and it shows its' age in different areas - but nothing that would impact your stay of comfort. From my experience i would say people go to a 3star hotel and compare it with a 5star property and that is where the not so positive ratings come from. Cleanliness and friendliness are my priorities, so some non matching tiles in the bathroom where a repair has been made is not an issue with me - same goes for a minor chip or two on tiles where guests have dropped something. A comfortable bed and effective aircon is another thing i need and that is what they have here. If you want all the bells and whistles in a hotel then you need to pay for that - if you want a clean, safe and comfortable place to base yourself in the Legian area then i can highly recommend here

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank kakadududeg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edy Purnama, General Manager at Champlung Mas Hotel, responded to this reviewResponded 7 August 2024

Dear Valuable Guest, It was our pleasure to have such a great review from you as our guest and thanks for being our hotel guest. We will share your comment with the entire Champlung Mas team and mention how happy you are while you're staying with us. By this review we will try to always improving our facilities, personnel and services in order to always able to deliver better services with good facilities. Once again I thank you very much for being our guest and looking forward to welcome you back home... Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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