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Jade P

Fantastic customer service

5.0 of 5 bubblesReviewed 4 weeks ago
we attended the Asian buffet night Tu.EKA was very professional and friendly also Very informative with what’s around 10/10 for fantastic service! All staff are fantastic here!

ANGGA what can I say fantastic customer service and put a smile on our face every afternoon with a different towel animal!
Date of stay: November 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviews (10,301)
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Traveller rating
8,531
1,370
268
79
55
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Traveller rating
8,531
1,370
268
79
55
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All reviews lagoon pool deluxe chalet skai bar garden chalet kids club departure lounge highly recommend the padma lagoon access room the club lounge club benefits main pool buffet breakfast family room family holiday could not fault breakfast was amazing swim up bar
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Reviewed 4 weeks ago

Gustaf was amazing in the infinity pool bar as was all the pool staff. We had such a great time and the beer was “Bloody Cold Mate” thank you for a great trip. Sunsets perfect time which overlaps with happy hour soooo convenient. Cheers Pi and Ange

Date of stay: November 2024
Trip type: Travelled with family
Thank David P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 November 2024

It was good experience.play golf,archery,yoga was nice.we learned how to play golf finally with his help.its a hot weather here but anyway we enjoyed.Toby is drinking coke.we took good photos.i bruised myself 😅sadhjggjgdgjkkbvxdfhkkjvfch

Date of stay: November 2024
Trip type: Travelled with friends
Thank Forugh M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 November 2024

Loved this resort. It was absolutely beautiful, lovely food, comfy beds, great location - but what made it so extra special was the wonderful people who work there. Special mention for all the staff at the Infinity pool bar, particularly Alit!

Date of stay: October 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Charlotte L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 November 2024

Nice property - especially for family - with lot of amenities for all family members. Very good restaurants and food options. Service experience was mixed, with a few delivering exceptional service while a few taking lot of time to revert. Folks like Chef Sutar and Archery instructor Darma are great assets for the hotel. They go extra mile to make the guests comfortable.

Room tip: There is room to catch up on service quality
Date of stay: November 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Meander20950744784
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 October 2024

I stayed at the Padma Legian in the 90’s and loved it back then. When my partner and I decided to head to Bali I looked up the Padma again and fell in love with all the upgrades they have done to the Resort. We booked the lagoon access room which was out of this world. Photos can’t do it justice. Family and friends now want to stay here.

Room tip: Bring a pool noodle for total relaxation.
Date of stay: October 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gina L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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