You can tell the place used to be a beautiful (maybe self-rated) 5 stars: now is dated, and really NOT WORTH THE PRICE due to terrible (or absent) management - remember: it's never the staff's fault!
We spent AU$292 for 4 nights stay to rent the villa C, while we could have stayed on the beachfront of Jameluk for less than a third of the price (no kidding!) during the same season (mid Jan).
The restaurant do not open until 7.30 (we were waiting everyday 30+min for the staff to arrive late and clean up the mess from the night before, and then another 20/30min to serve us breakfast) even if it's stated to open at 7. The breakfast menu (you select your breakfast choice and preferred time a day before) was never collected from our room - so what's the point and the effort?
At dinner nobody was there at 20.30 (should have been at 21). There was a group of guests in the dark drinking and helping themselves straight from the fridges - pretty much like a hostel.
The food was nice for breakie or lunch - even if way overpriced, but once again we left disappointed: there was a hair attached to our coffee cup, another time the plates were broken or dirty... No love whatsoever. The bread not toasted, cold from the fridge, for example.
Our room was not cleaned the first day of our stay because no one saw us leaving the venue, and they thought we were still in our room - what's the point in having a receptionist who's never there? They didn't give us any extra toilet paper though. The towels are dated and there were long black hair on them (again). Mosquitos everywhere, without any mozzie coils in the sky open bathroom or in the bedroom. We could barely sleep and the mosquitos are us alive. They seriously need a pest control or at least an acknowledgement.
The white sheets on our bed were old and stained (with blue ink etc). The soap/shampoo containers old and labelled with sharpies. The toilet super old and stained. We could not believe to our eyes.
The second day, while we were waiting for breakfast, they cleaned our room: they took 10 minutes and gave us our key back. After 2 days, that was an impressively quick time.

Now, we come to Bali quite often (4+ times a year), and with this price tag we were expecting luxury - but we were clearly wrong and super disappointed. We would have left, if we could've - we usually prefer home-stay accommodations, and for those prices nothing bother us: after all it's Indonesia. But not when we spend so much to treat ourselves...
I never write this kind of reviews, BUT PLEASE DO NOT REPEAT OUR MISTAKE and do not come here.
The location is beach front, but not on the main beach (it's not on a beach at all, but on rocks and reef - unwalkable): you need to walk 2.5km up and down steep hills to get to the main touristic area.
Overall, two stars only because the place has so much (wasted) potential and is so beautiful we saw dolphins from the restaurant after our arrival. Such a shame really, considering the rip off.
Old facilities, mouldy curtains, dirty windows that haven't been cleaned for ages. What do you do with our 3 millions rupiah?!
Terrible experience, hope my review helps the management improve and train their staff better. We had this feeling of pure anarchy going on among the people working here.

We stayed at the 'round house'. Check in was informal and we were left to our own devices (which we like). The villa is basically a huge space downstairs, a huge space upstairs, where for some unexplained reason the glass doors to the balcony were locked shut by a crude bicycle lock, and an open air bathroom, with a very lonely and tired looking plastic bath, on the mezzanine. The decor is a bit 90s, tired and does need some TLC but we wanted somewhere just to relax sit by our own pool and let the world go by. Perfect ! The only (small) downside was that the pool is not totally screened so it sides on to the car parking for the villa's SUVs. Inside, the air conditioning, like the decor was also a bit tired and struggled to cool the place sufficiently.

The staff however weren't as tired and worked brilliantly behind the scenes to keep the villa, the pool and the gardens spick and span and they get top marks from us. They were always very friendly and extremely helpful.

We really liked the location, turn left on the main road and an easy 10 min walk gets you to a quiet beautiful beach, peaceful warungs and fab snorkelling. If you turn right you will need a car or a scoooter to take you to the much busier and frenetic restaurant scene of Jemeluk etc.

Despite some reviews saying you can't snorkel from the villas, you can at high tide and it is a fantastic snorkel just off the boat ramp. Beware of standing on the sharp coral - at low tide it is just not possible to swim or snorkel! Brekkie is taken at the 'restaurant' and we really liked being asked to choose from the limited but generous choices the night before.

We dined only twice at the restaurant, as despite its stunning location, there is no ambiance, no romance and no attempt to vary the menu and so somewhat bored, we took to walking in the dark to the local warungs by the beach for fresh fish, conversation and candlelight. Otherwise we would have been more than happy to stay and enjoy dinner at Onlyou's restaurant.

We would definitely stay here again but it does need a bit of a makeover and a woman's eye and touch to 'round off the very spartan male corners'.

My wife and I agreed that this place has truly five star potential but is only operating at three stars. It would be so easy to hang some beautiful Indo ikat and to make it more traditional yet glam.

We stayed here recently for the last 4 nights of our holiday, in the large detached beach front villa.

Check in was a little confusing as the staff gave the impression that they were a little confused as to who we were, which villa we were staying in and how long for, but, that was some overcome. The villa is huge and and has a wonderful view of the private pool and the ocean.

We were given welcome drinks and asked to make our breakfast selection and the time, the night before. This was fine, but, it would have been nicer to decide in the morning. Breakfast was okay and you could ask for more. We also ate at the restaurant for lunch and dinner and the food is good.

My criticisms are that the villa should be cleaner. The bathrooms and kitchen were not cleaned very well. Also, the cleaning staff wait outside the villa quite early on in the morning and you know they are there. It would be better of they came a little later. There seem to be a few staff that do a lot and many that do very little. Customer service could be improved here, as we had experienced very good service at our earlier accommodations

In summary, the villa is impressive and is in a great location, with great views. With a little improvement in cleanliness and customer service, it could be better.

There are a lot of options in the Amed region, so, next time, I will look elsewhere.