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Citrus Hotel Lonavala
Ranked #6 of 70 Hotels in Lonavala
Certificate of Excellence
Reviewed 18 December 2009

I booked this hotel for my family vacations. Hotel staff especially the reception was very understanding and pleasant. We checked in the hotel at morning about 6.00 am before my check in time of 12 noon, but we were given room instantly and were not charged extra for it. The food was amazing and the services were very fast. Breakfast was complimentary. I'll surely recommend this hotel to everybody.

Stayed: March 2009
Thank sudha45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep C, General Manager at Citrus Hotel Lonavala, responded to this reviewResponded 18 January 2017

Dear Guest,

We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance.

I would like to thank you for taking your valuable time and effort in sharing your lovely feedback as it enables us to measure and improve our performance in our quest of providing you the best.

I thank you once again for your time and look forward to having more opportunities to be of service to you.

Warm Regards,
Sandeep Chandan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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690 - 693 of 693 reviews

Reviewed 8 December 2009

This is Ok kind of place to hang around with your loved ones

Stayed: February 2009
Thank boye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep C, General Manager at Citrus Hotel Lonavala, responded to this reviewResponded 18 January 2017

Dear Guest,

We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance.

I apologise for the inconvenience caused to you during your visit to the hotel. Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. The problems that you mentioned have been brought to the attention to our heads of department. While the lack of service you experienced is unusual and not the standard of our hotel, We apologise for the inconvenience and annoyance those incidents caused.

I request you to please treat this incident as non-representative of the Citrus experience and give us another opportunity to make amends.

you may reach me on sandeep.chandan@citrushotels.in for any further assistance.


Regards
Sandeep Chandan

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Reviewed 4 June 2013
Google Translation

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kristoffer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep C, General Manager at Citrus Hotel Lonavala, responded to this reviewResponded 18 January 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2011
Google Translation

  • Stayed: August 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank wrangler29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep C, General Manager at Citrus Hotel Lonavala, responded to this reviewResponded 18 January 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citrus Hotel Lonavala

Address: D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
Region: India > Maharashtra > Pune District > Lonavala
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Lonavala
#5 Spa Hotel in Lonavala
Price Range: ₹ 3,758 - ₹ 11,783 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Hotel Lonavala 3.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Citrus Hotel Lonavala

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