We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (494)
Filter reviews
494 results
Traveller rating
196
164
77
25
32
Traveller type
Time of year
LanguageAll languages
196
164
77
25
32
Show reviews that mention
All reviews highest peak highest point karaoke night breathtaking views tungarli lake hill top f b excellent location room service swimming pool activity room business conference lunch and dinner food served rooms are spacious birds chirping special thanks
Filter
Updating list...
8 - 13 of 494 reviews
Reviewed 4 October 2018

When I reached the Resort, I was overwhelmed by the surrounded beauty. But nothing impressed me after that. Musty smell in the room, average food which was costly, no room service, broken taps etc. The horrible thing was no mobile network and wifi was also available in the reception area only. And that's also was very slow.

  • Stayed: October 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank itsdanishiqbal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2018 via mobile

Awesome property with great room and amenities like play area for children and a small pond with ducks and fishes. Good food and responsive staff. Overall an awesome experience amidst the mountains, literally. Enjoyed the stay with family.

Stayed: September 2018, travelled with family
Thank Guide819751
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2018 via mobile

I am saddened to bring to your notice that the hotel rooms were absolutely horrible and we were even deprived of basic facilities any Dharamsala would provide. I paid more than 23k for a singgle night stay to Yatra.com for this horrible experience.

Following are the problems me and my family had faced with the rooms provided during our stay.
1 - Foul smell in the rooms. There was a foul smell in the rooms as if they were not opened since ages. Somehow the first day had passed but by the night the foul smell became unbearable and it was smelling like an open sewage. None of us was able to sleep. We had to keep the doors and windows open to stay in the rooms.
2 - intercomm/phone not working. As the reception was far so we wanted to call up the reception to fix the issue but the intercom was not working.
3 - flush was not working and damaged basin tap. Even a Dharamsala would give these luxury to wash hands after flushing the poop properly but these luxurious items were not provided in the rooms.
4 - Last but most important thing bed bugs. My 7 month old son was bitten by bed bugs during our stay. I really wish none of us should go through this and especially any parents with little ones.

I booked upper deck resort through Yatra.com. This was first time experience with this resort and Yatra.com. when I highlighted the horrendous experience with yatra.com they didn't even bother to reply back on my follow up mails, compensating for the horror is a far fetched thought.

Please avoid upper deck resort Lonavala and also Yatra.com

Stayed: September 2018, travelled with family
7  Thank VisheshArora1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2018

We had an Epic Weekend staying at Upper Deck Resort..The whole property is so beautiful and well situated at probably the highest peak of Lonavala. It has views to die for...Rooms were very comfortable and spacious, food served was really delicious,the staff was so cooperative and kind.
A perfect Weekend Getaway..!! :)

Regards,
Team Epic Weekends.

  • Stayed: September 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank EpicW7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UpperDeckResort, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded 28 September 2018

Dear Mr. Ravi,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a Wonderful Feedback on tripadvisor.com community.

Our Natures cape resort ( nestled in lush flora and fauna abutting forest environs ) has undertaken varied eco-friendly initiatives on a regular basis, over the last decade; viz – Educating the underprivileged locals regarding environment issues and Creating awareness, Construction of Sewage Treatment Plant STP, Solar, Consumption of Local produce, Plantations to expand green cover, Rainwater Harvesting, Waste Management, Minimal usage of Fossil Fuel based products, Recycle of E-waste, Usage of Recycled products, Protection of Wild and Endangered species, Conservation of Water and Forest etc; we hereby pledge to continue with these Planet friendly measures with passion, to make a small but profound difference in our surroundings by minimizing our carbon imprint and sustain ecological balance of Lonavala at large, Go Green is Our Motto !!

Thank you very much for appreciating our Locale, Environs, Rooms, Food & Categorically mentioning about our Employees who are always eager to assist our guests !!

We are a Boutique Resort that has been craft-fully designed with a combination of old-fashioned & contemporary look.

You can also choose to go for a Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc.

It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you all.

With Highest Culinary Regards,

SAURABH J BAMANE.
GENERAL MANAGER.
E-mail : gm@upperdeckresort.com
Mobile: +91 9822 991 007.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2018 via mobile

Awesome place for trekking and other activities. You find many youth come there. Weather should go in your favor. Suitable for any kind of occasion. Enjoying the beauty of nature in the wrath of clouds and mist.

Stayed: September 2018, travelled with friends
2  Thank FarAway815230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UpperDeckResort, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded 15 September 2018

Dear Mr. Vijay,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a Wonderful Feedback on tripadvisor.com community.

Our Natures cape resort ( nestled in lush flora and fauna abutting forest environs ) has undertaken varied eco-friendly initiatives on a regular basis, over the last decade; viz – Educating the underprivileged locals regarding environment issues and Creating awareness, Construction of Sewage Treatment Plant STP, Solar, Consumption of Local produce, Plantations to expand green cover, Rainwater Harvesting, Waste Management, Minimal usage of Fossil Fuel based products, Recycle of E-waste, Usage of Recycled products, Protection of Wild and Endangered species, Conservation of Water and Forest etc; we hereby pledge to continue with these Planet friendly measures with passion, to make a small but profound difference in our surroundings by minimizing our carbon imprint and sustain ecological balance of Lonavala at large, Go Green is Our Motto !!

Thank you very much for appreciating our Locale, Environs, Nature Walk, Activities & Categorically stating that our resort is suitable for any kind of occasion !!

We are a Boutique Resort that has been craft-fully designed with a combination of old-fashioned & contemporary look.

You can also choose to go for a Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc.

It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you all.

With Highest Culinary Regards,

SAURABH J BAMANE.
GENERAL MANAGER.
E-mail : gm@upperdeckresort.com
Mobile: +91 9822 991 007.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews