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“Fantastic location... average room !”

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Upper Deck Resort Pvt. Ltd.
Ranked #10 of 67 Hotels in Lonavala
Reviewed 14 June 2012

Getting to Upper Deck is an effort itself... off the beaten path, the last few kms are traversed by their own vehicles, since private vehicles are only allowed to a point.
But once you get there, the views from the resort are superb. Though I visited the resort at the height of summer, I could still see some fog in the morning. I can only imagine how good it would be during the monsoons !!!
On the other hand, for a resort of this reputation, I thought the room quality was strictly average. For e.g. it is hard to imagine a five-star resort not have a dish antennae and rely on sub-standard cable for providing television coverage. In my case, I did not get SET MAX in my room and hence missed few of the IPL games. The rooms are quite spacious though. The buffet spread was quite good.

Room Tip: Try for the ones facing the pool.. you would get great views of the hills surrounding the resort.
  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank amitgok13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded 18 June 2012

Dear Valued Guest,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback.

We are really glad to know that you enjoyed your stay with us and our team is sure that you would recommend us as a preferred holiday destination to your family / friends.

We have noted your comments regarding TV Channels & Room Decor and are in process of fixing the same..

It would be great if you choose our resort for your vacation during the monsoons. The view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms. You can choose to go for a great Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc.. which have their own beauty.

We have shared your feedback & words of appreciation with our team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times. Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER

E-mail : info@upperdeckresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (403)
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360 - 364 of 402 reviews

Reviewed 8 June 2012

My wife had gone to native place along with my daughters, My father,son & myself were alone, We decided to go for a short trip,We planned to go to lonavala, since it was familiar, we wanted something unique,I started searching on the net, "Upper deck resort lonavala" was the place I landed. The uphill drive along the kacha bumpy road gave us the jitters, I felt in my mind did I take a wrong decision, but once we reached, it was breath taking, the cool non polluted air, the hills around, the valley, the lake below, the ambience was great, then the stay, service, excellent food managed very well by Mr.Khadri, Mr.Bamane. A memorable experience for three of us.

Room Tip: Delux cottage is good choice
  • Stayed: May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank meridian69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded 21 June 2012

Dear Mr. Varghese,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback.

We are really glad to know that you enjoyed your stay with us and our team is sure that you would recommend us as a preferred holiday destination to your family / friends.

It would be great if you choose our resort for your vacation during the monsoons. The view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms. You can choose to go for a great Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc.. which have their own beauty.

We have shared your feedback & words of appreciation with our team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times. Please let us know regarding your next visit.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER

E-mail : info@upperdeckresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2012

We had our excursion on 18.05.12 and 19.05.12 at Upper deck resort,Lonavala. The ambience is very nice, rooms were clean,neat & tidy.Quality of food is excellent, service is really good.Well managed by Mr.Bamane,Mr.Khadri & Anil Kumar.We enjoyed each and every moment at the resort.Morning treck to the hill behind resort is mesmerizing.overall we got total satisfaction.
-Vijay Kulkarni

Room Tip: All rooms are good with AC.
  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Vijay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded 25 May 2012

Dear Mr. Kulkarni,

Thank you very much for choosing our property for your business conference and for taking out your valuable time to write a great feedback.

We are really glad to know that your entire team enjoyed their stay with us and our team is sure that you would recommend us as a preferred holiday destination to your family / friends.

It would be great if you choose our resort for your conferences / vacations during the monsoons. The view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms. You can choose to go for a great Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc.. which have their own beauty.

We have shared your great feedback and words of appreciation with our team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Let us know regarding your next visit. Upper Deck Family is eagerly waiting to welcome you again.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER
E-mail : info@upperdeckresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2012

On my way up the broken down pathway through the hills on the way up to the resort, I had an eerie feeling that I was going into a horror movie set. Why, you ask? Pitch dark, going uphill in the bumpiest ride ever, hanging on to my dear life ;) once we reached the hotel at around midnight, it was too dark. The hotel had kept their dinner buffet for us, very thoughtful. We didn't realise how beautiful the hotel actually was till next morning...I mean, the view in the morning simply blew me away. This definitely has to be one of the best views ever (posting pics). The resort was fairly empty (total of about 5 families staying, I guess). We stayed in a Villa, which had a patio. Rooms are very huge, but pretty basic and mostly bare. They have room service, but couldn't find a menu anywhere. Food is decent, nothing great. Service - good. All in all a very decent hotel. I feel bad though, because there is a lot of potential here and it is wasted. I mean if the owners could spend on interiors and some good chefs, this could be one of the best hotels in lonavala. Will I be going there again? Yes, definitely, do not miss this in the monsoons!

Stayed: May 2012, travelled as a couple
Thank neodino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded 19 May 2012

Dear Valued Guest,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback.

We have noted your comments regarding room décor & cuisine and are working on it to ensure that we would rectify the same at the earliest.

Presently, we do not have “Room Service Policy”, however, we are in process to initiate the same soon..

As rightly stated by you, it would be great if you choose our resort for your vacation during the monsoons. The view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms. You can choose to go for a great Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc.. which have their own beauty.

It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Kindly let us know regarding your next visit, you would certainly notice change with respect to your concerns.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER
E-mail : info@upperdeckresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2012

Recently we organized Annual Conference for our Company in Upperdeck Resort, Lonavala. The place is fantastic. The Resort premises and Rooms were neet and clean. Thanks to Mr. Anil Kumar, Mr. Bamane and Mr. Kadri for their nice cooperation. The quality of food was excellent. The service quality of entire staff in the resort was excellent and up to our expectations. The rooms and conference facility was nice. Overall we had a great time during our stay.
- Shrikumar Mahamuni, Pune

Room Tip: The should have large play ground for outdoor games during corporate events.
  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shrikumar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded 10 May 2012

Dear Mr. Mahamuni,

Thank you very much for choosing our property for your business conference and for taking out your valuable time to write a great feedback.

We are really glad to know that your entire team enjoyed their stay with us and our team is sure that you would recommend us as a preferred holiday destination to your family / friends.

It would be great if you choose our resort for your conferences / vacation during the monsoons. The view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms. You can choose to go for a great Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc.. which have their own beauty.

We have shared your great feedback and words of appreciation with our team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Upper Deck Family is eagerly waiting to welcome you again.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Upper Deck Resort Pvt. Ltd.

Address: 13/15 Pangloli Village Thakurwadi | Off Tungarli Lake, Lonavala 410401, India
Region: India > Maharashtra > Pune District > Lonavala
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Lonavala
#6 Spa Hotel in Lonavala
Price Range: ₹ 5,730 - ₹ 19,445 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Upper Deck Resort Pvt. Ltd. 3*
Number of rooms: 58
Official Description (provided by the hotel):
We are a leading up market Boutique Resort at Lonavala. Best suited for business with pleasure, the resort has 58 well-appointed A/C guest rooms (6 Standard Rooms, 23 Deluxe Rooms, 27 Cottages & 2 Pavilions) spread over about 12 Acres of land. We organize Conferences / Individual Packages for Families / Walkins / Seminars / Team Building Activities / Incentive Based Scheme for Employees Based on Performance as Room Nights / Executive Holiday Program / Day Event / Annual Contract or Buyout of rooms for the Financial or Calendar Year / Promotions / Product Launches / Get Together / Marriage Functions / Theme Parties / Events / Birthday Parties / Wedding Anniversaries etc.. ... more   less 
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Also Known As:
Upper Deck Resort Pvt. Ltd. Lonavala

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