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“A wonderful place to R'n'R”

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Upper Deck Resort Pvt. Ltd.
Ranked #10 of 67 Hotels in Lonavala
Reviewed 19 March 2012

My family and I had a wonderful time on our trip to upperdeck this past weekend. The place was beautiful and we really enjoyed themselves. The food and rooms were spectacular and the staff was very kind and courteous. Many thanks to Mr. Anil Kumar and Mr. Munna Rauf Kadri for making our stay very memorable.

Richard Theknath.

  • Stayed: March 2012, travelled with family
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1  Thank rtheknath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded 20 March 2012

Dear Mr. Theknath,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback.

We are really glad to know that you enjoyed your stay with us and our team is sure that you would recommend us as a preferred holiday destination to your family / friends.

Please visit us in monsoons too.. The view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms. You can choose to go for a great Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc..

We have shared your feedback and words of appreciation with our team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Let us know regarding your next visit.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER

E-mail : info@upperdeckresort.com

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Reviews (409)
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376 - 380 of 409 reviews

Reviewed 10 March 2012

We had planned a spontaneous trip to Upper Deck, not knowing fully about the beauties of this place.

The drive upwards was bumpy - but everything post that was absolutely amazing ! the view from the resort is literally to die for. We could not imagine such a serene environment merely 1 hour away from Mumbai.. surrounded by Tall Hills & Mountains, valvan lake below & greenery within the resort..

There was a large spread for lunch, very good vegetarian choice & the quality of the food was very good.

Special thanks to Mr. Qadri for making our visit more pleasant !

We are definitely looking forward to many more visits to Upper Deck !

  • Stayed: March 2012, travelled as a couple
    • Value
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1  Thank HarshLapsia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded 18 March 2012

Dear Mr. Lapsia,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback.

We are really glad to know that you enjoyed your stay with us and our team is sure that you would recommend us as a preferred holiday destination to your family / friends.

We have shared your feedback with our team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Let us know regarding your next visit.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,
SAURABH J BAMANE
GENERAL MANAGER

E-mail : info@upperdeckresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2012

i visited upper deck with my husband for valentines day...we had a fantastic stay... amazing location...food was excellent...rooms were average but clean though...the service and staff were very welcoming...they made our stay extra amazing...

  • Stayed: February 2012, travelled as a couple
    • Value
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2  Thank aishwaryadinesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded 27 February 2012

Dear Ms. Aishwarya,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback.

We are glad to know that you enjoyed your stay with us and our team is sure that you would recommend us as a preferred holiday destination to your family / friends.

We have shared your feedback with our team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Let us know regarding your next visit.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,

Upper Deck Resort Team
Contact : info@upperdeckresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2012

We had the most unexpectedly wonderful time at the Upper Deck. But to get there you have to be willing to take one of the bumpiest rides you will ever take.

The Upper Deck is on the very top of a 2,500' plateau, overlooking deep chasms, wondrous geological formations, and a beautiful, large lake. The views are breathtaking and inspiring.

The nice, small suite with all meals (and afternoon tea) included for two costs about $250 per day before taxes. For a unique experience in a quality resort hotel, the price seems quite reasonable to me. And we were treated with such a consistent happy attention that we just loved the staff. They are friendly and ready to make your stay as comfortable as possible. And speaking of comfort, the suite includes an amazing massage chair, that truly gives one a full-body massage that is relaxing.

The grounds are landscaped beautifully and impeccably maintained. They include actual lawns, which are pretty rare in India. There is a pool and many lovely patios to meet with friends or mix with other guests.

My wife and I are walkers and when we inquired about taking a nature walk down to the lake and around the countryside, we were provided a wonderful, gentle, knowledgeable guide for a two-hour walk at no additional charge.

The food was very good Indian cuisine with both Indian and Western desserts. And when my wife expressed an interest in how Dosas are made, she was shown in detail and given a recipe.

There is no question that is stop through Lonavla again we are sure to stay at this unique property.

Gary Conner

Room Tip: Well, you could ask for room 120 and out your bedroom window will be a view you won't ever tire...
See more room tips
  • Stayed: January 2012, travelled as a couple
    • Value
    • Location
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2  Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded 19 January 2012

Dear Mr. Conner,

Thank you very much for choosing our property for your stay and for taking out your valuable time to write a detailed & great feedback.

We are glad to know that you enjoyed your stay with us and our team is very glad to know that you would recommend us as a preferred conference & holiday destination to your business partners and to your family / friends.

The view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms. You can choose to go for a great Jungle Safari to Rajmachi Fort which is around 18 Kms drive, you would witness Mother Nature at her best. Here, an arrangement could be made wherein you can experience mouth watering authentic Maharashtrian Cuisine customized to your taste buds.

The complete surrounding is covered with a blanket of greenery justifying, ‘Holidaying At The Highest Peak of Lonavala’ at Upper Deck Resort. We would also like to suggest many other places of interest in and around Lonavala, such as: Wax Museum, Karla Caves, Shiravta Dam etc.. which have their own beauty.

We have shared your feedback with our team and words of appreciation. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that all our esteemed guests have great memories to share with their colleagues, family and friends.

Let us know regarding your next visit, we would love to explain more Indian delicacies and we are sure that you both would love it.

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,

Upper Deck Resort Team
Contact : info@upperdeckresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2012

This was my 3rd time to this place in last 3 months ... i am organizing conference from last 3 months at this place & i find that these people are rigid and take guest as granted. First of all they are most expensive and each and every small thinks they will say extra charge, they also charge 5% extra for service charges which is very poor. No doubt the location is too good the room or cottages are nice, food quality is also good no complains on this side.
1st time experience = Very Good
2nd time experience = Good
3rd time experience = Bad
So finally I have decided now if I have to plan again for some conference to this place I have to think twice.

  • Stayed: January 2012, travelled on business
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2  Thank Jay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this reviewResponded 16 January 2012

Dear Mr. Taparia,

Thank you very much for choosing our property and for taking out your valuable time to write the feedback.

At the outset we would like to apologize for all the inconvenience that has been caused to you during your 3rd visit at our resort.

We have noted your comments & have initiated corrective actions.

Our endeavor has always been to provide top services to our guests at all times and the management does not tolerate any slackness in the matter of services.

We assure you of great service during your next visit and will ensure that we would meet all your expectations.

Let us know regarding your next visit..

Looking forward to build a strong association with you & always assuring you of our most prompt and personalized services at all times.

Upper Deck Family is eagerly waiting to welcome you.

Warm regards,

Upper Deck Resort Team
Contact : info@upperdeckresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Upper Deck Resort Pvt. Ltd.

Address: 13/15 Pangloli Village Thakurwadi | Off Tungarli Lake, Lonavala 410401, India
Region: India > Maharashtra > Pune District > Lonavala
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Lonavala
#6 Spa Hotel in Lonavala
Price Range: ₹ 6,385 - ₹ 16,744 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Upper Deck Resort Pvt. Ltd. 3*
Number of rooms: 58
Official Description (provided by the hotel):
We are a leading up market Boutique Resort at Lonavala. Best suited for business with pleasure, the resort has 58 well-appointed A/C guest rooms (6 Standard Rooms, 23 Deluxe Rooms, 27 Cottages & 2 Pavilions) spread over about 12 Acres of land. We organize Conferences / Individual Packages for Families / Walkins / Seminars / Team Building Activities / Incentive Based Scheme for Employees Based on Performance as Room Nights / Executive Holiday Program / Day Event / Annual Contract or Buyout of rooms for the Financial or Calendar Year / Promotions / Product Launches / Get Together / Marriage Functions / Theme Parties / Events / Birthday Parties / Wedding Anniversaries etc.. ... more   less 
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Also Known As:
Upper Deck Resort Pvt. Ltd. Lonavala

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