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Reviewed 18 April 2022 via mobile

Location: This hotel is situated in the main road, which makes it easy to find. Main attractions of the city are close by. Also, there are a number of restaurants and chikki centers within 1km range, however, this part of town gets really crowded and faces a lot of traffic jams.
Facility: Ample parking space. Good reception area. Restaurant has good seating arrangements. Swimming pool is medium sized and clean. Spa center also looks good. Games area is fine, but pool table, foosball table, air hockey table are in poor condition, which should be well maintained. Gym is also poorly managed.
Hospitality: staff is courteous and helpful. They try to solve the issues as soon as possible.
Room: ours was a twin bed room, it was neat and clean. Bathroom was also tidy, however, there was some strange smell which they failed to rectify because as per them, they received too much guests socit was not able to do so. Also, absence of fridge in hot summer days was a huge disappointment. Pillows were too big for a normal person to relax and sleep.
Food. Breakfast spread was good and tasty. I had boiled eggs, egg bhurji, cut fruit, sheera and tea. Main course looked a little costly, so we decided to skip it.

Overall a good experience despite few lows.

Room tip: Check washrooms before finalising rooms
Date of stay: April 2022
Trip type: Travelled with friends
Thank 692anandm
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 31 March 2022

So here we are...at Lonavala. Since it was not a planned move..we were stuck in choosing a place for our short stay. And then we saw 'Liquid Library'!! To everyone's curiousity by the very name of it and also to quench our thirst..we entered 'The Liquid Library'. All in sync and unison said 'wow'. The sweet aroma of fantastic coffee, dim lights and the ear-soothing romantic tunes...of the 'Liquid Library' lounge! amalgamated with varied fragrances of cocktails, mocktails and what not. So guys...all this made our choice simpler and we checked in.
Rooms were well arranged and beautifully decorated with wall paintings. All the facilities were present and provided, including a gym, swimming pool, indoor games, bar cum restaurant. All these are the ones ...which we usually find at any other place. What made difference was...the great hospitality. The staff have been really awesome and amazing. Would like to mention a few here and thank them for making Lonavala more than worth...Mr. Kailash (for the care and homely food), Rohit and Atul (for your promptness at Front desk), Lalit and Vinod (for providing the best food in the town - we gained a couple of kilos for sure) and Ramesh (a cool and trustworthy helping hand).

Lastly, Saturday Live singing at Hotel centre foyer with beautiful crowd and good food had been really memorable.

Certainly whenever it's Lonavala....it's Richmond - The Grand Visava!!

Date of stay: March 2022
Trip type: Travelled with friends
Thank adianjnee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 December 2020 via mobile

We stayed here for a day and it was a good experience. The room service was good they do have a good breakfast buffet.

It is near to railway station, bus stand, and it is in the center of the city.

The hotel staff are humble are good at hospitality.

However, the dining tables in the restaurant need a overhaul and they need to be fixed.

Date of stay: December 2020
Trip type: Travelled as a couple
Thank kanetkarji
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 January 2020

Was in this hotel for 2 nights. The hotel management kindly accommodated a reschedule and extension of my earlier plan . The hotel is centrally located, has a good restaurant, a games room, a spa and gym. Had a very comfortable stay. The room was quite spacious with a comfortable bed, though the bathroom was bit small and cramped. Both the non-veg and veg restaurant served very good tasty food . The swimming pool also looked nice though we did not use it. The hotel also arranges car for local sightseeing or transportation to other places like Mumbai, Pune

Date of stay: December 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank sinhaanirban
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 September 2019 via mobile

This was my 3rd visit, and on all previous visits had registered complain about same issue however has not been sorted out.The dining area needs more CONCERNED staff managed by an ABLE manager, who will ensure that hot food is always available for the arriving guests.

Date of stay: September 2019
Trip type: Travelled with family
Thank 700ashwinp
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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