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We've booked Grand Ayur Resort for 2 Nights 12th and 13th August but trust me we found this resort is like a jungle. Garden grass grown like anything, Staff people are not at all professional basically they are local village people. Food was terrible. Property is not at all maintained in anywhere water and beer bottles were floating in inside of resort backwater area. That is pathetic.
So looking at the shocking experience we decided to move out and booked another resort for 12th August.
Please do'nt book this resort by looking at fake comments. Before you book have a look at pics.
Date of stay: August 2016
Trip type: Travelled with family
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Grandayurislandkochi, Manager at Grand Ayur Island, responded to this review
Responded 30 Aug 2016
We are very sorry for the inconvenience caused. The Management have taken serious action against the same and now the property is maintaining well. We assure you good hospitality and services
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect two day visit to this picturesque island with my wife. Awesome food and very courteous staff, especially the restaurant. Beautiful location for people who want to escape the hectic city life and just relax.
Date of stay: August 2016
Trip type: Travelled as a couple
Ask rammysh about Grand Ayur Island
1 Thank rammysh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grandayurislandkochi, Manager at Grand Ayur Island, responded to this reviewResponded 5 October 2016
Dear Ramesh, Greetings from Grand Ayur Island,
At the outset we would like to thank you for choosing to stay with us at on your recent trip to Kerala. We appreciate the fact that you have taken the time to write to us. I have shared your great words with my team and its a source of motivation for all of us
The philosophy of “total guest orientation & satisfaction” has been the guiding force behind the organization’s growth in years .....
If given the chance, we would like to host you again at Grand Ayur Island.
Regards,
Revenue Manager, Revenue Solutions
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
it was an awful getaway, The food was too good. The staff was super friendly and gave us good love and care. The lake view rooms is breathe catching. Room service was mediocre. Myself and family had a very present stay. will surely recommend!
Room tip: All rooms are same
Date of stay: May 2016
Trip type: Travelled with friends
Rooms
Cleanliness
Service
Ask balab132 about Grand Ayur Island
Thank balab132
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grandayurislandkochi, Manager at Grand Ayur Island, responded to this reviewResponded 5 October 2016
Dear Bala, Greetings from Grand Ayur Island,
It was a pleasure to have you stay at our hotel and we thank you for your time to share a review, Our hotel is the best destination for our guests to enjoy a relaxing vacation. It is a pleasure to learn that our proximity to the happening places of the city added much ease to your stay. Your concerns have duly shared with the team for making notable rectifications.
We hope that you will provide us another opportunity to offer you a memorable holiday experience.
Revenue Solutions, Revenue Manager
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
it was an awful getaway, The food was too good. The staff was super friendly and gave us good love and care. The lake view rooms is breathe catching. Room service was mediocre. Myself and family had a very present stay. will surely recommend!
Date of stay: July 2016
Trip type: Travelled with family
Value
Cleanliness
Service
Ask Jijo T about Grand Ayur Island
2 Thank Jijo T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grandayurislandkochi, Manager at Grand Ayur Island, responded to this reviewResponded 5 October 2016
Dear Jijo, Greetings from Grand Ayur Island,
Thank you for applauding our warm services on this esteemed travel forum.
Personalized services combined with the mesmerizing views of our well-appointed accommodation have always garnered positive review from our guests.
It is always a delight to hear that our team hard work resulted to give our guest an experience at par excellence.
We hope that you will provide us another opportunity to offer you a memorable holiday experience.
Regards,
Revenue Manager, Revenue Solutions
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Really had a good time with my family.... Had a charmy feeling.. And also helped me to get out of the city stress...Staff were polite.. Next time this resort will be my first option for my holidays.. Would like to visit again...
Date of stay: July 2016
Trip type: Travelled with family
Ask aleena b about Grand Ayur Island
2 Thank aleena b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grandayurislandkochi, Manager at Grand Ayur Island, responded to this reviewResponded 5 October 2016
Dear Aleena, Greetings from Grand Ayur Island,
At the outset we would like to thank you for choosing to stay with us at on your recent trip to Alleppey, We appreciate the fact that you have taken the time to write to us. I have shared your great words with my team and its a source of motivation for us to perform each time,
We heartily hope that you will continue your patronage with our hotel.
Regards,
Revenue Manager, Revenue Solutions
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Excellent view , small resort with peace, Not connected by road . Staff are friendly but could be more professional if they are uniform ( my opinion) . Cleanliness in resort should be improved . Furniture and was room was not that great should be improved specially wash room.
Date of stay: July 2016
Trip type: Travelled with family
Ask Hemanthcbe about Grand Ayur Island
Thank Hemanthcbe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grandayurislandkochi, Manager at Grand Ayur Island, responded to this reviewResponded 5 October 2016
Dear Hemant, Greetings from Grand Ayur Island,
It was a pleasure to have you stay at our hotel and we thank you for your time to share a review, Our hotel is the best destination for our guests to enjoy a relaxing vacation. It is a pleasure to learn that our proximity to the happening places of the city added much ease to your stay. However, we regret for the negative Feeds you experienced. Your concerns have duly shared with the team for making notable rectifications.
We hope that you will provide us another opportunity to offer you a memorable holiday experience.
Revenue Solutions, Revenue Manager
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
